Excellent work & value
Problems quickly identified and solution proposed. Slight difficulty with communications at the beginning but all sorted out. The agreed work, installation of a solid hard drive & reinstallation of all required software, was completed on time and at agreed budget. Lap top now working better than when it was new. Excellent value.
Customer in Tyne and Wear
Posted on 06/07/2021
, work completed 01/07/2021
Recommended
Danntec
Regular servicing & problem solving over a number of years also building a new computer
Which? Trusted Traders Consumer
Posted on 01/02/2016
, work completed 01/02/2016
Recommended
Fast, effective and efficient
Danntec put together and installed a new computer package for me at home. they listened to what I wanted and provided it. They came prepared for problems during installation and resolved them.
Which? Trusted Traders Consumer
Posted on 30/10/2015
, work completed 30/10/2015
Recommended
Recommended
Replacement of faulty hard drive together with recovery of data from backup.
Chris Nicholson, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Recommendation
I was recommended to Danntec by a friend several years ago . I have always found their service friendly and efficient. and am happy to recommend them.
Which? Trusted Traders Consumer
Posted on 17/06/2016
, work completed 17/06/2016
Recommended
Clean up notebook
Danntec were recommended by a neighbour and it proved to be well made. My notebook was overhauled retuning it to its original performance. Quick service at a reasonable cost.
H1uams
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Recommended
I was supplied with a refurbished second hand computer. I haven't actually used it yet so I can't say much about it but Danntec have done some good work for me in the past.
Neil Wolfenden, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Great experience
I emailed and received a response within 2 hours. I discussed the problems with Micheal and we agreed next steps. I was kept informed with progress regularly over the next few days. I went to collect my computer less than a week later. I’m very happy with the results and would certainly use Danntec again.
Customer in Tyne and Wear
Posted on 21/05/2020
, work completed 15/05/2020
Recommended
Really good service
The repair took a little while but overall I had great experience with Danntec. While I was waiting for the work to be finished, Michael was sending me updates on the progress and replies to my comments in very short time. After picking up the fixed laptop I noticed that the cooling fan wasn't connected, which Michael has resolved the same day. I would definitely use this service again!
Customer in Tyne and Wear
Posted on 18/07/2020
, work completed 14/07/2020
Recommended
Good service from Dantec
Repair of Lap Top and transfer of data
Which? Trusted Traders Consumer
Posted on 08/09/2016
, work completed 08/09/2016
Recommended
Professional, friendly, excellent value for money
Requested that laptop be given a MOT to address problems I had come across and identify any others I had not. Mike discussed with me what he would be doing and gently and patiently (I am non-technical) went through the various other options of the service; i.e. reviewing hard-drive, installing new programmes, malware and reinstalling existing programmes that would need to be transferred back into the laptop. In addition, he recommended an appropriate battery replacement. He advised me as to the advantages and disadvantages of various options and quoted me four days for the work and kept me up to date with developments.
Which? Trusted Traders Consumer
Posted on 02/02/2017
, work completed 02/02/2017
Recommended
Best in Class
Danntec talked me through my expectations/requirement for a bespoke computer build and advised me of the best potential's to suit both my requirements as far as usage and budget. I am delighted with the computer and the service provided including after sales care.
Which? Trusted Traders Consumer
Posted on 28/03/2017
, work completed 28/03/2017
Recommended
Excellent hardware fixers
Have taken a couple of laptops for hardware repairs. Knowledgeable company and clearly discussed options. Prices are good. I will use them again. The only (slight) downside is that I did have to chase progress a bit - but only a minor niggle.
Customer in Tyne and Wear
Posted on 16/09/2021
, work completed 10/09/2021
Recommended
Superb service
My laptop wouldn’t recognise any available networks, so I rang Michael to see if he could help. I took it down straight away and he explained what the problem was likely to be, and that if he had the part in stock, he could fix it that evening. 2 hours later I got a call to say the job was done and that luckily, the problem was the easier of the two things he suspected may be causing the problem. He had also explained before fixing my repair what the cost may be if it turned out to be the case. I am very happy with the work carried out. Highly recommended for both price and speed of service, as well as the actual repair itself.
Customer in Tyne and Wear
Posted on 24/09/2019
, work completed 20/09/2019
Recommended
Good service
Billions, .
Posted on 19/12/2017
, work completed 19/12/2017
Recommended
happy customer
My computer had a virus and wasn't working at all. Dantec wiped the hard drive and re-installed all my software.
Which? Trusted Traders Consumer
Posted on 10/06/2016
, work completed 10/06/2016
Recommended
Win10 updated?
PC tower removed to workshop as Win 10 would not update. H/drive backed up and reinstalled. On return Audio gave problems so I reloaded iTunes. Also I had to reload Picasa as a lot of my images were missing. Seems to be working without any problems now. Michael was very concerned when I told him this. He has retained my drive backup on his server for further investigation.
Which? Trusted Traders Consumer
Posted on 25/10/2017
, work completed 25/10/2017
Recommended
MIke's review
Lost emails found repairs done quickly and efficiently. Michael also changed receive/ send layout making it much easier for me to deal with. Michael is always quick to respond, extremely patient as I am not computer literate person. I am 80 years young, being linked with him has made such a difference to my life. I have got into a mess at times with the computer however I have improved with Michael's guidance.
Which? Trusted Traders Consumer
Posted on 05/12/2016
, work completed 05/12/2016
Recommended
Good facility
Clean up faults on my laptop.
Which? Trusted Traders Consumer
Posted on 11/07/2016
, work completed 11/07/2016
Recommended