Highly recommended
General computer service, remote repairs for e-mail, battery replacement & e-mail problems
Which? Trusted Traders Consumer
Posted on 30/06/2016
, work completed 30/06/2016
Recommended
Great , efficient, affordable computer repair service
This is the third time i have used Dantec to sort out my lap top computer. The work was timely and problems were rectified .The staff are professional , helpful and extremely knowledgable They explain what work had been carried out and returned my lap top in much better working order. My daughter has also used this company and was very pleased with the work undertaken. In all a very efficient company here in Newcastle that I would certainly highly recommend
Which? Trusted Traders Consumer
Posted on 11/05/2016
, work completed 11/05/2016
Recommended
First class service and value for money
Laptop wiped and cleaned up, programmes reinstalled. New virus and malware firewall installed.
Which? Trusted Traders Consumer
Posted on 02/12/2016
, work completed 02/12/2016
Recommended
Good service
Michael Dann has fixed various computers for me over the years and has always done whatever was required in good time and at a good price.
Which? Trusted Traders Consumer
Posted on 18/07/2014
, work completed 18/07/2014
Recommended
Helpful, friendly and efficient
Danntec diagnosed a faulty motherboard and sent it away for repair. When the other company failed to take responsibility for packaging the laptop inadequately, causing another problem, Danntec sorted this free of charge. The work took a few weeks but Michael Dann kept me updated. He also made sure my laptop was running smoothly and gave me useful advice.
Which? Trusted Traders Consumer
Posted on 20/10/2016
, work completed 20/10/2016
Recommended
Great Service
Michael and his team have always gone to great lengths to effect a speedy repair or even lending equipment to get you back on line and operational again.
Which? Trusted Traders Consumer
Posted on 06/01/2016
, work completed 06/01/2016
Recommended
Excellent service
I've used Danntec on three seperate occasions to fix laptops - quick efficient service with an agreed price before work starts so no nasty surprises!
Wendyp
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Very knowlegable and trustworthy
Danntec sourced and put together a new computer for me and transferred all of the existing material from the old computer onto the new one. They upgraded the system and added a good sound system and programmes to compliment my computer requirements. Their advice was knowlegable and speedy and the service very efficient.Even when i had one or two teething problems Danntec remotely accessed my computer and made all the necessary adjustments to rectify it. Very reasonably priced and totally trustworthy. The service is excellent. I would highly recommend them to anyone.
the dutchman
Posted on 13/11/2016
, work completed 13/11/2016
Recommended
Good service, good results
On that particular job, I wanted assistance with AntiVirus protection. However, I have used Danntec for a number of years for various computer related assistance. This has included setting up a new computer and transferring data etc. and upgrading an existing computer to increase its memory. A friend of mine recommended him to me and I have found him knowledgeable and very helpful.
Which? Trusted Traders Consumer
Posted on 16/08/2017
, work completed 16/08/2017
Recommended
Recommend
Danntec repaired and replaced hard drives on an iMac, and MacBook.. They were very efficient, keeping me informed at all stages of the work. I wouldn't hesitate to use Danntec in the future, and would highly recommend them.
Which? Trusted Traders Consumer
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Excellent service
Hard disk failed so disk replaced. Windows 10 installed, and other software updating done as suggested by Danntec to improve performance. Paid modest amount extra for completion within 24 hours, which was achieved (collection and delivery to home included). Result was a much better and faster computer with all data preserved. Charges reasonable. Very efficient service and excellent communication (without jargon) from Michael, who was a pleasure to deal with. I would be very happy to recommend Danntec to anyone.
Which? Trusted Traders Consumer
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Would definitely recommend DANNTEC
We were very happy with DANNTEC, the job was completed with minimum disruption. Very professional and would highly recommend their services.
Which? Trusted Traders Consumer
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
highly recommended
Danntec remotely accessed my computer and installed a new security system and completed a full system scan and dealt with three problems it highlighted.All done in just over an hour or so...prompt,efficient and professionally done. I have dealt with Danntec several times now and can highly recommend them.
Which? Trusted Traders Consumer
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Can recommend without reservation.
Problem with e-mail due to new legislation. Excellent service, fast, efficient,friendly.
Which? Trusted Traders Consumer
Posted on 07/06/2018
, work completed 07/06/2018
Recommended
Recommended
Michael removed Foxit Reader and installed Adobe Reader.he also installed his automatic update package including programms for Firefox,,Windows,Office,Emsisoft Anti Virus, Skype, etc. I have used Danntec for a number of years following a recommendation from a friend. He offers an excellent service and I would not hesitate to put his name forward to anyone who requires his expertise.
David Steedman, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Excellent service
Excellent service. The team quickly diagnosed and sorted the problem with my MacBook Air keyboard so it is now working perfectly. They were very accommodating and completed the work in the same day. I would definitely recommend them as a trustworthy company.
Hv2018, .
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
Repair to fairly old sat nav system
I originally made contact to ask whether my sat nav system could be repaired. However, as the system is in excess of 10 years old, I was only going to consider repair where I considered it as cost effective. I was invited to bring the system in and was told it could be brought back to life and the quote given to me was within my budget. Within a week I had my system returned to me, repaired and as good as new, as was intimated to me when we met. Within days I received an email from the company asking whether everything was working properly and whether I was satisfied. I am very happy with the work done for me. Furthermore, I am happy to recommend this company on the basis of the work that they carried out and would have no hesitation seeking their help in future.
Dave, Gateshead
Posted on 01/09/2019
, work completed 24/08/2019
Recommended
Restoring my MacBook Air
My 2011 MacBook Air completely ceased to function in late July 2019 at a critical professional moment: I could log in but the laptop failed to open so I had no functionality. Danntec rapidly restored the computer after carefully checking what data I might have on it and therefore what they needed to do to secure that data. In this case, I use the MacBook Air for travelling professional / business purposes such as presentations, meetings and making notes, so I do not store long term data on it. Danntec successfully restored all functionality and better than that, restored it to pretty much original performance (which is in any case, impressive for an elderly laptop) and at a very reasonable price. Support and customer service were excellent and I strongly recommend the service.
Customer in Warwickshire
Posted on 07/10/2019
, work completed 19/08/2019
Recommended
New computer and data transfer
As support for windows 7 was ending soon, I needed to sort things out. Danntech were great with initial advice on what to do and what was best in my situation. They listened well and provided expert help in getting new equipment and in transferring data to my new computer. Everything was very efficiently done, with good explanations and help in getting used to the new set-up and operating system. Danntech gives is expert, reliable and friendly service and I recommend them to others.
Customer in Tyne and Wear
Posted on 12/10/2019
, work completed 08/10/2019
Recommended
Efficient service
Handed over my laptop to Danntec for a fairly serious hardware replacement. Had it back within a week, the service was fast, friendly and with all the necessary precautions taken during this lockdown (social distancing, cleansing of the laptop etc.). Communication was excellent throughout, I can’t recommend Danntec highly enough!
Customer in Tyne and Wear
Posted on 29/04/2020
, work completed 24/04/2020
Recommended
Zoom setup
I had a problem setting up a Zoom meeting with our family in the south. Michael sorted everything out remotely to my complete satisfaction. I have used him for a number of years and I have not been able to stump him with any of my problems with my laptop or I-pad. He came highly recommended by a friend and I have found him reliable and efficient. He has done home visits,I have taken my laptop to his workshop, and, quite often, has been able to fix problems remotely which is always very convenient. He is polite and personable and I wouldn't hesitate to recommend him to anyone who has a problem with their computer.
Customer in Tyne and Wear
Posted on 05/05/2020
, work completed 29/04/2020
Recommended
Highly recommended
I have used Danntec for quite a few years now for my computer health and they are always very helpful and knowledgeable. My current computer system was built and installed by Danntec. They are quick to diagnose the problems and very efficient in correcting them and giving the computer a thorough health check and again advising on any current and future requirements and possible upgrades. They normally can access my computer remotely which alleviates the need to unplug the computer to transport it to their workshop (although sometimes a remote access is not appropriate). I have no hesitation in highly recommending Danntec for all computer works. The current problem has been quickly rectified within a few days at a very acceptable price and the aftercare delivered is prompt and very reliable. Thanks again.
David
Posted on 02/07/2021
, work completed 22/06/2021
Recommended
2 machines given an upgrade, both of them perfect and behaving like new
this is the 4th or 5th time that I have used Danntec and each time the service has been outstanding and the work has been faultless. I would recommend them unreservedly to anyone and without hesitation.
Customer in Tyne and Wear
Posted on 02/04/2019
, work completed 29/03/2019
Recommended
Boot fault after Win10 update
Boot fault, on my desktop PC after Windows 10 update. Video prog affected. The engineer attended the next morning. Reinstalled and tested. All OK. Charged standard call out fee.
Customer in Tyne and Wear
Posted on 01/07/2019
, work completed 27/06/2019
Recommended
A great job done by very competent people.
I will certainly go back to Danntec for any problems I may have in the future, with any of my devices .
Ernest M5ERN
Posted on 18/07/2019
(Reviewer did not use service)
Recommended