Great , efficient, affordable computer repair service
This is the third time i have used Dantec to sort out my lap top computer. The work was timely and problems were rectified .The staff are professional , helpful and extremely knowledgable They explain what work had been carried out and returned my lap top in much better working order. My daughter has also used this company and was very pleased with the work undertaken. In all a very efficient company here in Newcastle that I would certainly highly recommend
Which? Trusted Traders Consumer
Posted on 11/05/2016
, work completed 11/05/2016
Recommended
First class service and value for money
Laptop wiped and cleaned up, programmes reinstalled. New virus and malware firewall installed.
Which? Trusted Traders Consumer
Posted on 02/12/2016
, work completed 02/12/2016
Recommended
Good service
Michael Dann has fixed various computers for me over the years and has always done whatever was required in good time and at a good price.
Which? Trusted Traders Consumer
Posted on 18/07/2014
, work completed 18/07/2014
Recommended
Helpful, friendly and efficient
Danntec diagnosed a faulty motherboard and sent it away for repair. When the other company failed to take responsibility for packaging the laptop inadequately, causing another problem, Danntec sorted this free of charge. The work took a few weeks but Michael Dann kept me updated. He also made sure my laptop was running smoothly and gave me useful advice.
Which? Trusted Traders Consumer
Posted on 20/10/2016
, work completed 20/10/2016
Recommended
Great Service
Michael and his team have always gone to great lengths to effect a speedy repair or even lending equipment to get you back on line and operational again.
Which? Trusted Traders Consumer
Posted on 06/01/2016
, work completed 06/01/2016
Recommended
Good service, good results
On that particular job, I wanted assistance with AntiVirus protection. However, I have used Danntec for a number of years for various computer related assistance. This has included setting up a new computer and transferring data etc. and upgrading an existing computer to increase its memory. A friend of mine recommended him to me and I have found him knowledgeable and very helpful.
Which? Trusted Traders Consumer
Posted on 16/08/2017
, work completed 16/08/2017
Recommended
Highly recommended
General computer service, remote repairs for e-mail, battery replacement & e-mail problems
Which? Trusted Traders Consumer
Posted on 30/06/2016
, work completed 30/06/2016
Recommended
Excellent service
I've used Danntec on three seperate occasions to fix laptops - quick efficient service with an agreed price before work starts so no nasty surprises!
Wendyp
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Very knowlegable and trustworthy
Danntec sourced and put together a new computer for me and transferred all of the existing material from the old computer onto the new one. They upgraded the system and added a good sound system and programmes to compliment my computer requirements. Their advice was knowlegable and speedy and the service very efficient.Even when i had one or two teething problems Danntec remotely accessed my computer and made all the necessary adjustments to rectify it. Very reasonably priced and totally trustworthy. The service is excellent. I would highly recommend them to anyone.
the dutchman
Posted on 13/11/2016
, work completed 13/11/2016
Recommended
Recommend
Danntec repaired and replaced hard drives on an iMac, and MacBook.. They were very efficient, keeping me informed at all stages of the work. I wouldn't hesitate to use Danntec in the future, and would highly recommend them.
Which? Trusted Traders Consumer
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Excellent service
Hard disk failed so disk replaced. Windows 10 installed, and other software updating done as suggested by Danntec to improve performance. Paid modest amount extra for completion within 24 hours, which was achieved (collection and delivery to home included). Result was a much better and faster computer with all data preserved. Charges reasonable. Very efficient service and excellent communication (without jargon) from Michael, who was a pleasure to deal with. I would be very happy to recommend Danntec to anyone.
Which? Trusted Traders Consumer
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Would definitely recommend DANNTEC
We were very happy with DANNTEC, the job was completed with minimum disruption. Very professional and would highly recommend their services.
Which? Trusted Traders Consumer
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
highly recommended
Danntec remotely accessed my computer and installed a new security system and completed a full system scan and dealt with three problems it highlighted.All done in just over an hour or so...prompt,efficient and professionally done. I have dealt with Danntec several times now and can highly recommend them.
Which? Trusted Traders Consumer
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Recommended
Michael removed Foxit Reader and installed Adobe Reader.he also installed his automatic update package including programms for Firefox,,Windows,Office,Emsisoft Anti Virus, Skype, etc. I have used Danntec for a number of years following a recommendation from a friend. He offers an excellent service and I would not hesitate to put his name forward to anyone who requires his expertise.
David Steedman, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Can recommend without reservation.
Problem with e-mail due to new legislation. Excellent service, fast, efficient,friendly.
Which? Trusted Traders Consumer
Posted on 07/06/2018
, work completed 07/06/2018
Recommended
Excellent service
Excellent service. The team quickly diagnosed and sorted the problem with my MacBook Air keyboard so it is now working perfectly. They were very accommodating and completed the work in the same day. I would definitely recommend them as a trustworthy company.
Hv2018, .
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
2 machines given an upgrade, both of them perfect and behaving like new
this is the 4th or 5th time that I have used Danntec and each time the service has been outstanding and the work has been faultless. I would recommend them unreservedly to anyone and without hesitation.
Customer in Tyne and Wear
Posted on 02/04/2019
, work completed 29/03/2019
Recommended
Boot fault after Win10 update
Boot fault, on my desktop PC after Windows 10 update. Video prog affected. The engineer attended the next morning. Reinstalled and tested. All OK. Charged standard call out fee.
Customer in Tyne and Wear
Posted on 01/07/2019
, work completed 27/06/2019
Recommended
A great job done by very competent people.
I will certainly go back to Danntec for any problems I may have in the future, with any of my devices .
Ernest M5ERN
Posted on 18/07/2019
(Reviewer did not use service)
Recommended
Restoring my MacBook Air
My 2011 MacBook Air completely ceased to function in late July 2019 at a critical professional moment: I could log in but the laptop failed to open so I had no functionality. Danntec rapidly restored the computer after carefully checking what data I might have on it and therefore what they needed to do to secure that data. In this case, I use the MacBook Air for travelling professional / business purposes such as presentations, meetings and making notes, so I do not store long term data on it. Danntec successfully restored all functionality and better than that, restored it to pretty much original performance (which is in any case, impressive for an elderly laptop) and at a very reasonable price. Support and customer service were excellent and I strongly recommend the service.
Customer in Warwickshire
Posted on 07/10/2019
, work completed 19/08/2019
Recommended
New computer and data transfer
As support for windows 7 was ending soon, I needed to sort things out. Danntech were great with initial advice on what to do and what was best in my situation. They listened well and provided expert help in getting new equipment and in transferring data to my new computer. Everything was very efficiently done, with good explanations and help in getting used to the new set-up and operating system. Danntech gives is expert, reliable and friendly service and I recommend them to others.
Customer in Tyne and Wear
Posted on 12/10/2019
, work completed 08/10/2019
Recommended
Computer service
Took my slow running computer and had an overhaul and now everything works fine at about 5 times the speed.
Customer in Tyne and Wear
Posted on 05/11/2019
, work completed 29/10/2019
Recommended
PC software and hardware upgrade
My PC required an upgrade to windows 10. I had spent a considerable time trying to do this myself but there were issues preventing an easy download of the software. I contacted DANNTEC and spoke to Michael who offered advice on possible options. My PC is fairly old and I had some concerns as to whether it would be worthwhile. I arranged to leave the PC with him for him to assess, and after initial appraisal I was given a quote for the upgrade works, which included some additional hardware to ensure my PC would run windows10. The work was completed and my PC is now performing perfectly. All of my data was saved and reinstalled, as were a number of programmes that I used previously. Over the days after receiving my Pc I had a few queries - Michael was always available and keen to help. His service throughout was excellent, he was always either immediately contactable, or would respond quickly to messages. Equally, his after sale service was also excellent. Michael is very helpful and patient. His workshop is very easy to visit with free parking directly outside the entrance, making delivery and collection very easy.
Ian in Tyne and Wear
Posted on 15/02/2021
, work completed 03/02/2021
Recommended
Great and quick work done
They did 2 things firstly my own computer was being upgraded it had almost everything replaced with some new parts ordered in. The 2nd thing was my gfs pc had stopped working we were about to book it in for a clean and a service (it had not been opened in 6yrs or so) instead due to it crashing we had to send it in for a repair, clean and service. It had a faulty RAM module which we ended up getting upgraded. All work done on time and complete transparency on the costs.
Stuart in Tyne and Wear
Posted on 24/08/2021
, work completed 20/08/2021
Recommended
Replaced damaged VDU, Screen, Monitor, Display,
I've used DanTech for quiet a few years now. Always pleasant and helpful and explains everything in layman terms. He'll come "out of hours" if necessary.
Customer in Tyne and Wear
Posted on 11/11/2021
, work completed 06/11/2021
Recommended