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Datel Electrical Limited

5.0

88 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

May 2020

About

Datel Electrical Ltd is a well established electrical contractor based in Kingskerswell in South Devon.
Our team of qualified and highly motivated engineers deliver on our commitment to customer service and quality of work, and we specialise in electrical testing, installation, 24-hour emergency repairs and maintenance.
We are registered with the ECA and Elecsa, and all of our engineers are CRB checked.
We are also a Dimplex registered installer and have the new energy efficient Quantum storage heaters available to view.
Datel Electrical Ltd is based just off the new South Devon Link Road between Newton Abbot and Torquay - please feel free to pop in and see us to discuss your electrical needs, or give us a call to arrange a free no-obligation quotation

What we do

  • Electricians

    • Electrical installations
    • Electrical testing services
    • Electrical emergency services
    • Rewiring
    • Electric Showers
    • Outdoor electrical wiring
    • Fuse boards
    • Electrical repairs
    • Landlord safety certificates
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
  • Lighting contractors

    • Emergency lighting
    • Emergency lighting annual testing
    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
    • Security & Emergency lighting installations
  • Smart Homes

    • Security
  • More Services

    • pat testing
    • electrical faults
    • night storage heating

Customer reviews

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5.0
88 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Job
Customer Service
Quality
Value
Wanted an outside socket fitting. Quote was very reasonable and good advice given regarding its use. Guys turned up on the day, polite and considerate. Worked efficiently and left everything neat and tidy. Highly recommended.
Customer in Devon Posted on 08/06/2020 , work completed 05/06/2020
Triton shower change
Customer Service
Quality
Value
We in my home would like to thank all members of Datel Electronics for coming to my and doing very good job in changing my shower. They are very clean and good at their job. We would invite them again and recommend them to any one else. There prices are very good thanks.
Mr Cardy Posted on 09/06/2020 , work completed 08/06/2020
Great service
Customer Service
Quality
Value
First experience of using this company. Unfortunately lock down delayed the planned works but the company kept me updated by phone and e-mail as to when they could proceed. Jon & Ryan arrived promptly who were very efficient and courteous. Their housework is immaculate and left everywhere clean and tidy after they had finished. Social distancing observed by all, which can be difficult when you live in small one bedroom flat, but worked out well. Am pleased with my new storage heater/radiator and a newly functioning light fitting in the hallway. Would recommend this company and would use again. Overall a professional, friendly and courteous service from start to finish. Thank you to Dave, Nick, Jon & Ryan.
Customer in Torbay Posted on 09/06/2020 , work completed 08/06/2020
Complete rewire, renovation project.
Customer Service
Quality
Value
This hasn't been the easiest of project due to the timing but Datel have been outstanding. House was rewired on time and on budget with great communication at all times. Would highly recommend Dave, Jon and the team.
Customer in Devon Posted on 15/06/2020 , work completed 01/06/2020
Friendly and professional service
Customer Service
Quality
Value
This was follow up visit to complete recommendations following earlierinstallation of new heaters/fuse box. I like their online quote system which clearly details what they are going to do and how much it will cost. I asked for a quote for work they had recommended along with a quote to install a better quality and quieter bathroom extractor fan. Once online quote accepted, prompt call to book appointment. A couple of days before appointment an e mail to remind you, giving details of who will be attending and how long for, in both cases was a full day. As Ryan needed to be in and out of all rooms in a small flat I had no concerns going off to work and leaving him to it. Very pleased with both lots of completed work. Nick and David in the office very helpful. Staff are polite and courteous. Overall I am very happy and would recommend this company.
Customer in Torbay Posted on 28/06/2020 , work completed 22/06/2020
Clean and tidy work
Customer Service
Quality
Value
i needed a cable for a new swim spa, it had to go from consumer panel to outside isolation switch then hot tub. I had someone take a look, and they thought I would have to go via the bedroom then outside, my wife was not happy but Dave came around from Datel electrical, suggested going through the utility room, I asked for a quote, I accepted it and his boys were around the next week. They made a small hole in the utility room wall to get to cons panel. I expected a large hole, but it was small. After made good you would not know they had been there, ran the cable down in the cavity then outside through the wall, they put a junction box, from there ran the cable around to the back of house where they connected to a rotary isolator switch from there a cable to where the spa was going to be. You could not see the cable until it rose to the rotary switch. they were excellent, friendly, very professional, very clean and tidy. Would highly recommend them
Floyd Posted on 04/08/2020 , work completed 27/07/2020
Electrical improvements
Customer Service
Quality
Value
We used Datel 3 years ago when we moved into a sadly neglected house in Torquay. Having had the house made safe we are now at the stage of improvements (rather than basic maintenance). We sent Datel a list of some 12 items including replacing the previous owners’ hideous light fittings in the lounge and study, new external lights, fitting surge protection, installing an extractor fan etc. There was also the 3 year EICR check to be done. Dave came to assess the work then sent us a quote. Datel’s electricians (Jon, their Qualified supervisor and Ryan, their apprentice) arrived on the day specified. They ran through the schedule of works and walked round the house with us, so that we all understood what was going to happen and it which order. They got on with the work, in a logical and sensible manner. We were particularly impressed with the way Jon mentored Ryan – he didn’t say ‘do it this way’, but instead he listened to Ryan’s views and discussed possibilities. The work was completed in a tidy and orderly fashioned. Both Jon and Ryan were cheerful and polite. We would always use Datel for our electrical work.
Customer in Torbay Posted on 16/08/2020 , work completed 14/08/2020
Very efficient
Customer Service
Quality
Value
I contacted Datel with a problem and they were able to send out an electrician the next day. He arrived and quickly sorted out my problem within the agreed quote and gave me advice on another matter while he was here. I would definitely use Datel again.
Customer in Devon Posted on 24/09/2020 , work completed 23/09/2020
Display cabinet illumination
Customer Service
Quality
Value
We have a lovely display cabinet/dresser built into an alcove in our kitchen but it had no lighting. I didn't want to see trunking/wiring in it but I wanted to see my special china. Jon from Datel came up with a solution involving spotlights inserted into the top of the cabinet and a remote control for putting on the lights. Its a kinetic remote control, so no batteries! It is so cool, its fabulous!
Customer in Torbay Posted on 27/09/2020 , work completed 23/09/2020
A joy to deal with
Customer Service
Quality
Value
We had considerable electrical work by Datel late last year and found the company very professional in their approach and competence. The team were all a joy to be around, helpful with our many questions, and friendly. We recently needed to call Datel and their response was immediate and the new (unrelated) problem dealt with for which we were most appreciative. We would certainly recommend this company. Mike and Carole
Customer in Torbay Posted on 08/10/2020 , work completed 03/10/2020
Highly recommended
Customer Service
Quality
Value
Datel carried out work to upgrade electrical storage heaters. From the first contact with them they were responsive, friendly, efficient and professional. After reviewing the heaters they were very clear about what needed to be done and why and provided a clear and comprehensive quote. They were able to carry out the work quickly - before it got too cold! The engineers who came to do the work were again friendly, efficient and professional and, importantly, worked in a covid-secure manner. Everything was left clean and tidy and they notified us quickly of a bit of follow-up work to be done and the date they could do it. I would certainly use Datel again and highly recommend them.
Customer in Torbay Posted on 16/11/2020 , work completed 13/11/2020
Quick and efficient
Customer Service
Quality
Value
I had a faulty floodlight and a faulty bulkhead light. I sent photos of the problem lights and Datel suggested replacements and sent photos of the suggested replacements before quoting. After agreeing a price they sent an electrician within a few days and the work was done very quickly. This is the second time I have used Datel and I would use them again.
Customer in Devon Posted on 20/11/2020 , work completed 19/11/2020
Indoor/Outdoor Electrical Works to Cottage
From first contact through to completion of the job nothing was too much of a problem for the Datel Team. All of the team we came into contact with had a totally positive outlook on the job and were only too willing to discuss, adapt, modify, offer ideas and solutions to suit the final outcome. The turnaround for quotes was the best we've experienced from contractors made easier with an online approval system - very slick and very easy to use. The team were professional throughout, from the Sales team, the Office team to the Site team both in their work ethic and their appearance. They kept to budget, advised where "extras" would be incurred and maintained the schedule which was also weather dependant for the outdoor works. We would have no hesitation in recommending Datel Electrical Ltd. An excellent job, well done !
Customer in Devon Posted on 08/12/2020 (Reviewer did not use service)
Great work fixing problem and helping to get refund for faulty appliance
Customer Service
Quality
Value
The first time we tried to use a brand new microwave oven, at 6pm, it caused the electrics to go out, leaving us in darkness and with no heating. I was unable to reset the electrics, and called a 24hr electricians to help. This first company rather let us down, twice revising the time they could attend, the last revision being two days later. We then called Datel, and their engineer arrived a hour later. He soon reset the electrics, and then checked the microwave, finding it to be faulty. He then contacted the supplier on our behalf to help us to get a refund of his fees. It took a long time to get to talk to the company, only to be passed on to another person, but he was very patient and helpful, and we were promised our refund. We will certainly use Datel if we should need help in the future.
Customer in Torbay Posted on 22/01/2021 , work completed 22/01/2021
First class firm
Customer Service
Quality
Value
This is the 4th time we have used this firm. Professional, tidy, polite and clean up after them. We will certainly use them again if needs be.
Customer in Devon Posted on 25/01/2021 , work completed 22/01/2021
Excellent service
Customer Service
Quality
Value
An excellent standard of work done, the installation of oven, hob and extractor hood, along with additional plug sockets where required within the kitchen area, they thoroughly tested all circuits throughout, and all rubbish taken away and area cleaned before leaving. I would have no hesitation in using this company again or in recommending them to others.
Customer in Torbay Posted on 02/02/2021 , work completed 29/01/2021
Excellent Company
Customer Service
Quality
Value
We have just used Datel for the third time, and yet again they got it spot on. A fair quote, good workmanship and they tidied up well at the end. Good on COVID precautions. A good company, highly recommended.
Customer in Devon Posted on 15/02/2021 , work completed 10/02/2021
Helpful.Friendly.Efficient.
Customer Service
Quality
Value
Used this company for the 1st. time... the office staff are delightful, welcoming and very efficient . Phone calls were made when promised by the boss, a rare event these days! Visit date and time fulfilled and the work carried out within a very short time. Sam the electrician was friendly, very efficient and a clean neat job was accomplished. Thank you. 5* recommended company.
Customer in Devon Posted on 04/03/2021 , work completed 01/03/2021
Highly recommended
Customer Service
Quality
Value
Came to install outside power sockets. Very thorough inspection of pre-existing wiring, including squeezing under the house for closer view! Polite and professional. Replastered around drill hole and vacuumed. Very tidy. Office staff very helpful in rescheduling appointment. Highly recommend and would use again. Thank you Datel!
Heather in Torbay Posted on 08/03/2021 , work completed 08/03/2021
how I wish all trades people would behave
Customer Service
Quality
Value
They came when they said they would, looked at the job, booked in a time to do it, turned up when they said and Ryan was very polite and just got on with the jobs. No hassle or fuss. They did a good job, what I wanted and were helpful when there was the need to adapt the fitting in the ceiling lights. Oh how I wish all jobs I had done in the house were this professionally managed. Would definitely use again and no hesitation in recommending.
Trudie in Torbay Posted on 19/03/2021 , work completed 15/03/2021
Really Great Job Ryan. Thank you.
Customer Service
Quality
Value
Ryan replaced light switches, exterior lights and spotlights to resolve problems with bulbs blowing and lights flickering. It was done to the agreed schedule and budget and very efficiently. The trader was incredibly personable, hugely efficient and all staff were so helpful, keeping us fully informed and maintained a brilliant sense of humour throughout. Even with unavoidable delays, the job was completed on time and very effectively.
Customer in Devon Posted on 12/05/2021 , work completed 12/05/2021
Excellent service
Customer Service
Quality
Value
Always provide an excellent service that is prompt, reliable and efficient. Would not hesitate to recommend.
Customer in Torbay Posted on 13/05/2021 , work completed 11/05/2021
Excellent work and Customer service
Customer Service
Quality
Value
We have used Datel for a good number of years for varied electrical work. They recently installed 2 Dimplex Quantum heaters for us - to replace old faulty heaters . The additional wiring circuits/switches required were installed very neatly around existing decor. All old items were removed and they left everything clean and tidy. All my questions during the time with us, were answered fully and professionally re setting up/use of the new heaters. The quality of workmanship and customer service of the electricians and the Admin support team is excellent. It's great to have found 'Datel' that I can rely on for any electrical needs.
James in Torbay Posted on 14/05/2021 , work completed 13/05/2021
Professional & Friendly
Customer Service
Quality
Value
Jon Sword and Ryan Dicks were excellent. They were very professional and friendly. We had a new consumer board installed to replace an old fuse box as well as a couple of other small jobs and the work they carried out was excellent. They were very thorough and honest. Highly recommended.
Steve in Torbay Posted on 05/06/2021 , work completed 04/06/2021
Great Work
Customer Service
Quality
Value
We just need a double outside socket fitted. Underlying problems were found during the work, all fixed and checked by the cheerful, friendly electrician who patiently explained everything he was having to do. We've used Datel before which is why we went back to them for this small project. The quotation process was quick and competitive. Wouldn't hesitate to use Datel again.
Andrew in Torbay Posted on 07/06/2021 , work completed 01/06/2021