Endorsed by Which?

Homesafe Glazing

5.0

193 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • Fire doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
193 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent work - again
Customer Service
Quality
Value
I contacted Homesafe recently to assess three double-glazed windows which appeared to have an issue with condensation. The recommendation was to replace the panes and the window locks, which was completely per the quote and within a great timeframe. I'd worked with Homesafe before, following a recommendation and was really pleased with the service from the point of the initial assessment through to the works being completed. Would highly recommend and would definitely use their services again.
Kate in Greater London Posted on 15/04/2023 , work completed 14/04/2023
Professional, friendly, great work
Customer Service
Quality
Value
From start to finish these guys were professional and a pleasure to work with. They replaced the bay window in my living room and a failed unit in another window. I could not have hoped for a better result. Their quote was competitive without being the cheapest but the small amount extra was well worth it. Happily recommend their work and their approach.
Customer in Greater London Posted on 15/06/2023 , work completed 13/06/2023
Great quality and service
Customer Service
Quality
Value
Danny and the team did a great job installing three double glazed sash windows. I found them reliable in terms of communication and punctuality. Friendly and efficient on the day. Final invoice was exactly as per quote. I'm very happy with the quality of the job, and would definitely recommend them.
Customer in Greater London Posted on 24/01/2024 , work completed 07/12/2023
Superb
Customer Service
Quality
Value
A fantastic service from start to finish. Danny went above & beyond to make sure we were happy. Our windows look great!
Customer in Greater London Posted on 23/12/2024 , work completed 12/12/2024
Replacement Window
Customer Service
Quality
Value
The second time we have used Homesafe Glazing & Locks, which tells you something in itself. Friendly, very professional, very polite and local to us! This all adds up to a first-class service. Thank you to everybody at this great little business. Best wishes Steve & Vicki.
Customer in Greater London Posted on 04/11/2024 , work completed 01/11/2024
Good quality work, on time, polite and tidy.
Customer Service
Quality
Value
Homesafe Glazing replaced 5 old and rotting windows for me with UPVC windows on a Victorian terrace over 3 floors. David's timekeeping was very good to visit to provide a quote. He took time to explain options, prices and show me samples. He returned after the work was agreed to double-check all measurements. Danny and David were on time, very efficient, tidy, and polite. Although I am not confident about commenting on value, as I didn't have a comparison. I would definitely 100% recommend them on service.
Customer in Greater London Posted on 02/12/2019 , work completed 29/11/2019
Ideal firm to replace windows and doors
Customer Service
Quality
Value
I was so pleased with the initial installation of two windows that I had the remaining windows and patio doors of my second floor flat replaced. The good-humour and professionalism of the Homesafe team meant that the whole process was much easier ( for me!) than expected. The surrounds of the windows were made good, even replacing the roller blinds so that my rooms were ready to use.
Customer in Posted on 06/12/2023 , work completed 02/11/2023
The trader replied (on 29/01/2024)
Thank you for your kind words and taking the time to leave us a review, it really means a lot to us.
Replacement of windows
Customer Service
Quality
Value
Homesafe replaced three sets of windows and our front door. Very professional at all times and great to have David as a main contact throughout. The team were on time, helpful and tidy and we are very pleased with the result. Would recommend.
Customer in Surrey Posted on 12/04/2023 , work completed 24/11/2022
Replacement windows and doors in pvc
Customer Service
Quality
Value
A thoroughly professional job completed with the very minimum of fuss and bother. All work was carried out spotlessly and the workmanship was more than excellent. Customer relationships and communications were maintained at a very high level. Very good indeed
John Cumming Posted on 12/12/2019 , work completed 12/12/2019
Replace metal framed single glazed windows with double glazed uPVC units
Customer Service
Quality
Value
We have used Homesafe on a number of occasions since 2018 and they have always been punctual, efficient, personable, and tidy. This time was no different. We needed 3 metal framed single glazed windows replaced with modern double glazed units. Danny and Marc had to grind out the old frames but did so quickly and left no mess. The new windows are a great improvement.
Customer in Greater London Posted on 05/03/2025 , work completed 17/02/2025