Endorsed by Which?

Homesafe Glazing

5.0

198 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
198 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Outstanding windows & doors installation
Customer Service
Quality
Value
My house has 19 windows including two 3-part bay windows & a 5-part bay. David & colleagues replaced the lot with uPVC vertical sliding windows, plus the front door & french windows. The survey was thorough, measurements double checked. He was helpful about what would work best for my house. The schedule & quoted cost were met exactly. The work was done in 4½ days, thanks to David, Danny and Mark working so hard. They arrived promptly and early every day & worked until finishing what they set out to do. David told me what they were going to do each day, showed me what had been done & explained the plans for next day. They left the house clean & tidy at the end of each day. David, Danny & Mark were friendly & helpful, hard working & professional, altogether outstanding. The windows & doors are excellent for security, insulation & ease of use. The heat retention is amazing. I am so pleased & grateful that I found this company.
Customer in Greater London Posted on 14/09/2022 , work completed 09/09/2022
Great service and brilliant windows
Customer Service
Quality
Value
Would absolutely recommend Homesafe for window installation. There was a good turnaround from quote to installation and on the day Danny and his team were prompt, very respectful of my flat and fit all four windows all before lunch! They pretty much left my flat tidier than when they arrived and took lots of care of my flat and furniture. The windows were installed carefully and look amazing. I’ve had various other tradespeople carrying out work and they’ve all commented on how great the windows look. Couldn’t recommend the team more highly.
Isobel in Greater London Posted on 09/03/2023 , work completed 14/02/2023
Outstanding service and professionals in their trade
Customer Service
Quality
Value
I found the team at Homesafe really super professional. They are prompt at the whole experience - from quoting right through to helping you make choices about options, to installing and then also they have been so good with coming back and checking on things even after install and payment. I would highly recommend them to anyone.
Customer in Greater London Posted on 02/05/2023 , work completed 07/04/2023
Replace window panes where glass had blown.
Customer Service
Quality
Value
Professional, polite and efficient. I have been very pleased with the communication and completed work. The team were tidy and the project was finished on time to a good standard. I would recommend this company without any hesitation. Many thanks.
Customer in Surrey Posted on 30/05/2023 , work completed 30/05/2023
Nice guys, great lead time and fast workers
Customer Service
Quality
Value
Homesafe Glazing fitted four new windows to our property. The lead time was quicker than initially discussed and much quicker than discussed with a different local firm. The cost was exactly as detailed in the quote. The three guys who came to fit the windows were really nice people, who I didn't mind having in my house. Initially Danny was a bit reserved when he came to survey for the work but he was fine after that with great email and phone communication. We are very pleased with the windows.
Customer in Greater London Posted on 04/03/2024 , work completed 19/10/2023
Patio Doors
Customer Service
Quality
Value
I can highly recommend Homesafe to anyone wanting new windows. The work was carried out with the utmost precision and tidyness, the guys are friendly and their work ethic is outstanding. When they were finished you wouldn’t have known they’d just removed and replaced a whole patio double door area. Very impressed and love my new French doors.
Customer in Surrey Posted on 24/10/2024 , work completed 16/10/2024
Exemplary Service
Customer Service
Quality
Value
Our project was to replace a four-panel plus a two-panel door as well as replace two cracked window panes. We asked Homesafe to quote as a local, Which? Trusted Trader, and have received exemplary service throughout, from the first visit to the thorough survey through to fitting the units on the agreed date. Communication was always easy and immediate, and everything happened as promised. The installation team of David, Danny and Mark worked really efficiently, cleanly and with minimum fuss - why can't all building projects be like this? A minor problem stemming from miscommunication is also being dealt with fairly and effectively. When we come to replace most of our windows soon, we really hope we will be able to work with the company again.
Customer in Greater London Posted on 27/09/2024 , work completed 24/09/2024
36 replacement windows
Customer Service
Quality
Value
A first class job - 36 windows replaced in four flats. From survey through estimate & quote to installation each element went to agreed timetable and plan. On site on time each day, work plan followed as agreed. Properties all left clean and tidy at the end of each day.
Customer in Hampshire Posted on 05/12/2024 , work completed 18/11/2024
Excellent work and great service
Customer Service
Quality
Value
This is the second time we commissioned Danny and his team to for windows and doors. As with the first time the price/ quality was great and they were really easy to work with. One of the windows want quite right and Danny came and sorted it quickly, which we appreciated. If we needed anything doing again I’d just ring them.
Customer in Greater London Posted on 18/09/2024 , work completed 15/07/2024
The trader replied (on 19/09/2024)
Thank you for your kind words.
Reliable, professional service and good quality work
Customer Service
Quality
Value
Very pleased with my new windows. The whole process from start to finish was straightforward and easy and the work was completed to a high standard and at a reasonable price. Danny provided a reliable and professional service. He was helpful and friendly and clearly knowledgeable about the relevant regulations. He provided a detailed quote and there was good comms throughout. The work was completed to a high standard and the site was left clean and tidy afterwards.
Customer in Greater London Posted on 23/09/2025 , work completed 01/09/2025