Endorsed by Which?

Homesafe Glazing

5.0

198 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
198 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great quality work
Customer Service
Quality
Value
David provided a quote promptly after his initial visit and turned up as promised to complete the work (an external door to the garage). The work was completed to a very high standard and everything was cleared away (including the old door and frame). I wouldn’t hesitate to recommend Homesafe.
Customer in Surrey Posted on 18/04/2023 , work completed 02/02/2023
Advice on windows, new French doors and rooflight
Customer Service
Quality
Value
I needed some advice on whether to replace some windows, a set of doors and a rooflight. Danny advised me that the windows didn't need replacing but just needed new hinges, and I appreciated the honest advice (someone else carried out that work). We did replace the French doors and roof light, which both look excellent. The quote which Danny provided and stuck to was slightly less than another larger company, who had advised me to replace the windows that Danny advised me only needed hinges. I am hugely impressed by Homesafe Glazing, they were a pleasure to have around, just got on with their work and I wouldn't hesitate for a moment to recommend them.
Customer in Surrey Posted on 21/03/2023 , work completed 24/02/2023
Efficient and work delivered to a high standard
Customer Service
Quality
Value
Homesafe delivered a professional and impressive service in replacing 4 large windows and a front door. David managed the job from the original quote to final delivery and was helpful, informative and polite throughout. The installation was carried out by him and his team in an efficient and careful way and I am very pleased with the final result.
Customer in Greater London Posted on 30/03/2023 , work completed 30/03/2023
Replacement Front Door
Customer Service
Quality
Value
Excellent service throughout. Good communication, kept us informed and turned up when stated. Very tidy job. Highly recommended.
Customer in Surrey Posted on 24/08/2024 , work completed 23/08/2024
Excellent work
Customer Service
Quality
Value
We were so impressed by the way David, Danny and team worked when changing a couple of patio doors for us in 2024 that we asked them to replace 22 Crittall-type metal framed windows with double-glazed units. Communication was impeccably responsive, from initial contact through measuring up to the schedule of works and actual fitting - we always know what was going to happen and when. Also, Homesafe Glazing maintained their initial quote, even though it took us several months to get planning permission (we're in a Conservation Area) and their main supplier unexpectedly increased prices. The supply and fitting of the replacement units went completely smoothly until the final, non-standard refectory window, when the manufacturer supplied a few sub-standard panels. A lesser company might have tried to fob us off with them, but not David and Danny - they insisted the manufacturer replace the panels, and twice again when the replacements were themselves unacceptable, eventually changing supplier before we were all eventually happy. If the true test of a service provider is how they handle problems, Homesafe passed with flying colours. Once the job was completed, the promised documentation (Building regulations, Fensa guarantee etc.) arrived promptly. We have no hesitation in recommending Homesafe Glazing - if only all building-related work could go as smoothly as this!
Customer in Greater London Posted on 15/09/2025 , work completed 16/07/2025
First rate workmanship
Customer Service
Quality
Value
We contracted Home Safe to replace all our windows, doors, fascia’s, soffits and gutters. The windows and doors we chose were at the lower end of the price spectrum, but the quality of workmanship we received was absolutely top drawer. Every single fitting was carried out perfectly, leaving no rough edges or paintwork to touch up, our house was left spotlessly clean and the team were friendly, hard working and trustworthy. On top of that the quote was very competitive indeed. We are so happy with the end result. I would have absolutely no hesitation in recommending Home Safe Glazing & Locks to anyone. Well done guys.
Customer in Surrey Posted on 22/09/2025 , work completed 18/09/2025
Excellent work and communication
Customer Service
Quality
Value
We chose David on the basis of his excellent reviews. He replaced all the glass on our aged conservatory and some of our doors/windows. 32 panels in total. He did a great job. Our conservatory door wasn't locking afterwards but he came straight out and corrected it. Would definitely recommend his services.
Customer in Surrey Posted on 26/11/2021 , work completed 23/11/2021
Tidy working; finished work on time; responsive communications - stress-free experience
Customer Service
Quality
Value
Homesafe Glazing replaced my windows and doors: 10 windows, a composite door, uPVC door and a pair of patio doors. The whole experience was stress-free. The experience was uneventful from the beginning to the end. Most communications were over email with David who was very responsive. David patiently worked with me to quote for windows and doors to my particular specifications, including adding hinge bolts, supplying and installing magnetic door stops for the french doors and upgrading the lock cylinders all around. During installation, David and the team were tidy and efficient. They finished the job on time. There was very little decoration patch up required afterwards. (This was one of the comments from my builder when he saw the work afterwards.) There were a couple of delays caused by their suppliers which were outside of their control. I would definitely recommend it.
Customer in Greater London Posted on 07/09/2021 , work completed 25/08/2021
New windows made simple!
Customer Service
Quality
Value
We are so impressed with our experience with Danny and the team. From answering calls and emails, to giving a quote that he stuck to, providing the appropriate product recommendations, to a totally seamless delivery and install. They made our life so easy, and we really appreciate their hard work. They are definitely different to most the interactions we have had of late. Great job, thank you!
Customer in Greater London Posted on 20/01/2023 , work completed 16/12/2022
Doors Transformation
Customer Service
Quality
Value
A fabulous service from start to finish, including price, fitting, quality of windows and doors, punctuality, tidiness, courteousness and professionalism. Thank you. David and his team work fast but with utmost care, paying huge attention to every detail; they have transformed the look, feel and efficiency of no more draughty windows or doors. A fabulous job, thank you.
Customer in Greater London Posted on 15/02/2023 , work completed 08/02/2023
Replacement lock and refitting door
Customer Service
Quality
Value
Very efficient. Job completed including sourcing new parts to complete satisfaction.
Customer in Surrey Posted on 09/12/2022 , work completed 08/12/2022
Selected windows and new back doors.
Customer Service
Quality
Value
Home safe glazing came to replace some blown windows and put in a new set of back doors leading into the garden. They did an excellent job and communication from the start was thoroughly professional. The price was competitive and the completed job was excellent. Thoroughly recommend.
Customer in Surrey Posted on 21/06/2024 , work completed 01/03/2024
Second to none, don’t look elsewhere.
Customer Service
Quality
Value
Great service from Dave and his team. Highly recommended and will definitely use again. They done exactly what they said they would. Arrived on time as promised and the install was effortless. Exactly what you want as a paying customer. Not to forget. Great value for money..💵 Have already lined up the next job.. many thanks once again.
Customer in Surrey Posted on 22/05/2024 , work completed 13/05/2024
Competitive price and excellent workmanship.
Customer Service
Quality
Value
As I needed a new front door, Danny came to give me an estimate which was much cheaper than other companies I had contacted. The waiting time was only a few weeks for the door to be made. Mark came on time and was very polite; he worked very fast and did a brilliant job and left the place clean and tidy. I cannot recommend Homesafe Glazing more highly.
Customer in Greater London Posted on 22/03/2025 , work completed 19/03/2025
Replace front door and Lock - Excellent!
Customer Service
Quality
Value
Excellent Service!!! They helped us pick the perfect front door and locks and installed them quickly and professionally. They explained everything clearly, completed the work efficiently, and left everything clean and tidy. Our new door and locks look great and feel much more secure. Highly recommend!
Customer in Greater London Posted on 30/10/2025 , work completed 20/08/2025
Window fittings
Customer Service
Quality
Value
We changed all the windows in our house. Danny and team did a great job, were very courteous, clean and quick with the the work. They even came back when some issues arose with supplier and immediately fixed. I definitely recommend them.
Anonymous Posted on 10/11/2018 , work completed 10/11/2018
Very pleased
Customer Service
Quality
Value
I employed Homesafe to replace all the windows and a set of patio doors in my flat. I am very happy with the service they provided. Their communication and professionalism from when they came round to provide the quote, through to the completion of the job was first class. They were flexible as I needed one window replaced before the others and were quick, efficient and clean with the fittings. I would happily recommend them.
Customer in Greater London Posted on 24/01/2019 , work completed 06/09/2018
Diamond leaded windows
Customer Service
Quality
Value
Excellent service provided. Quick efficient, extremely tidy. Two very pleasant young men, nothing was too much trouble. From quote to end of job all went smoothly. Would certainly use them again and would recommend them to anyone who needs windows replacing.
Anonymous Posted on 30/10/2018 , work completed 30/10/2018
Designed and fitted replacement door and surround in front porch
Customer Service
Quality
Value
Can't fault it. Care was taken to ensure that the design was exactly what I wanted and the specification was very clear when sent to me for approval. When the door had been made and was ready I was given a date and time for fitting. They arrived exactly on time. The old door was removed and taken away. The new door fitted exactly into the space and was very neatly installed. After installation, the area was cleaned, minor damage to the rendering under the door was repaired and all rubbish taken away.
Customer in Greater London Posted on 05/12/2018 , work completed 03/12/2018
New French Doors, Misted Window & Front Door Lock
Customer Service
Quality
Value
Good communication, from the start. Very happy with the quality of work. Would certainly use again...
Customer in Surrey Posted on 14/12/2018 , work completed 21/11/2018
Fitted two windows and Origin bi-folding doors
Customer Service
Quality
Value
David from Homesafe Glazing came recommend by a work colleague with high regards. From initial quote right the way through till job completion, Homesafe Glazing were perfect. Very polite and punctual, clean and tidy, always striving for the best custom experience to which I can confirm I was not left lacking. Excellent communication and good workmanship cementing their reputation. I will definitely be using them again, cannot recommend highly enough. Thank you!
Customer in Greater London Posted on 03/02/2019 , work completed 22/01/2019
Exactly what I wanted
Customer Service
Quality
Value
I replaced all my windows and had new french windows made to measure in a new extension. Homesafe not only provided exactly what I wanted, they were on time, they worked around the other contractors on site and they made literally no mess! Not so much as a scratch. Can't recommend highly enough.
Judith21 Posted on 07/02/2019 , work completed 07/02/2019
Excellent
Customer Service
Quality
Value
David surveyed and quoted for the work quickly and efficiently and worked well with me to complete the order. He and Danny fitted two bay windows, five other windows and a new front door. Very happy with all of the work and David was proactive in correcting what few problems arose with the delivered units. Always clean and tidy at the end of the day and even made some adjustments to existing doors that had been a minor irritation for years, free of charge while he was here.
Customer in Surrey Posted on 16/05/2019 , work completed 10/05/2019
Fantastic Work
Customer Service
Quality
Value
Homesafe Glazing did a fantastic job fitting new uPVC French doors to my balcony. They were highly professional throughout from the quote process to completing the work, and they were efficient and tidy in everything they did. They kept me informed throughout the job and were very friendly. Their quality of work was 10 out of 10 and they clearly took care and pride in their work. I highly recommend Homesafe Glazing.
Customer in Greater London Posted on 29/03/2019 , work completed 29/03/2019
New Front Door
Customer Service
Quality
Value
Excellent work completed by David and his team. The front door was measured, fitted and finished brilliantly. David was really helpful in arranging a time suitable for us.
Customer in Greater London Posted on 10/05/2019 , work completed 09/05/2019