Endorsed by Which?

Homesafe Glazing

5.0

198 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
198 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Very professional from start to finish
Customer Service
Quality
Value
David communicates as soon as he receives your emails and at no time did I have to prompt for a reply which is very refreshing. The quote for the work carried out was reasonable and when David and his team arrived, they were very friendly and cleaned up after themselves ... you wouldn't know that building work had been carried out! The doors look stunning and have transformed my new kitchen.
Joanne in Greater London Posted on 08/11/2022 , work completed 01/11/2022
Window Replacement
Customer Service
Quality
Value
Homesafe Glazing and Locks LTD replaced 13 windows and one door in our home in June 2022. They delivered to their programme, were clean and tidy workers and their work was very good quality. They respected the users of our busy household, cleaning up every evening before going home. I would recommend them.
Customer in Greater London Posted on 16/11/2022 , work completed 25/06/2022
Replacement patio doors
Customer Service
Quality
Value
Our experience with Homesafe Glazing and Locks has been excellent at every stage. The professionalism of the team, attention to detail and quality of the work was outstanding. They were courteous and considerate all along, and I would not hesitate to recommend this business.
Customer in Greater London Posted on 20/12/2022 , work completed 19/12/2022
Great Job on new front door
Customer Service
Quality
Value
David did a professional job quoting. Marc was on time and did a great job fitting the new door. Both guys were very polite, the job itself was finished to a high standard and very tidy in the process. Highly recommend vs the big corporate businesses.
Customer in Surrey Posted on 15/01/2023 , work completed 21/12/2022
Great service and brilliant windows
Customer Service
Quality
Value
Would absolutely recommend Homesafe for window installation. There was a good turnaround from quote to installation and on the day Danny and his team were prompt, very respectful of my flat and fit all four windows all before lunch! They pretty much left my flat tidier than when they arrived and took lots of care of my flat and furniture. The windows were installed carefully and look amazing. I’ve had various other tradespeople carrying out work and they’ve all commented on how great the windows look. Couldn’t recommend the team more highly.
Isobel in Greater London Posted on 09/03/2023 , work completed 14/02/2023
Outstanding service and professionals in their trade
Customer Service
Quality
Value
I found the team at Homesafe really super professional. They are prompt at the whole experience - from quoting right through to helping you make choices about options, to installing and then also they have been so good with coming back and checking on things even after install and payment. I would highly recommend them to anyone.
Customer in Greater London Posted on 02/05/2023 , work completed 07/04/2023
Replace window panes where glass had blown.
Customer Service
Quality
Value
Professional, polite and efficient. I have been very pleased with the communication and completed work. The team were tidy and the project was finished on time to a good standard. I would recommend this company without any hesitation. Many thanks.
Customer in Surrey Posted on 30/05/2023 , work completed 30/05/2023
New windows for the front of our property
Customer Service
Quality
Value
I’d recommend Homesafe to anyone looking for new windows. The work they carried out was excellent from start to finish and we could not be happier with the job they did. After recently purchasing our property, we realised the old single glazed windows were beyond repair and needed replacing. We got round a number of potential suppliers but Danny stood out from the rest. Everything was easy, from the quote, paying a deposit and the final fit, all ran like clockwork. Danny and the guys are great, if you’re looking for new windows - go with them, you won’t regret it!
Customer in Greater London Posted on 21/06/2023 , work completed 15/05/2023
The trader replied (on 05/07/2023)
Thank you for such kind words. We really appreciate it.
Skilled, professional and friendly
Customer Service
Quality
Value
On the first visit David made very precise measurements (not all firms do). The installation by Marc and David was skilled and professional. There was less noise than I had expected and everywhere was tidied afterwards. Efficient, friendly, good workmanship - what more can you ask.
Christine in Greater London Posted on 08/08/2023 , work completed 02/08/2023
Nice guys, great lead time and fast workers
Customer Service
Quality
Value
Homesafe Glazing fitted four new windows to our property. The lead time was quicker than initially discussed and much quicker than discussed with a different local firm. The cost was exactly as detailed in the quote. The three guys who came to fit the windows were really nice people, who I didn't mind having in my house. Initially Danny was a bit reserved when he came to survey for the work but he was fine after that with great email and phone communication. We are very pleased with the windows.
Customer in Greater London Posted on 04/03/2024 , work completed 19/10/2023
Patio Doors
Customer Service
Quality
Value
I can highly recommend Homesafe to anyone wanting new windows. The work was carried out with the utmost precision and tidyness, the guys are friendly and their work ethic is outstanding. When they were finished you wouldn’t have known they’d just removed and replaced a whole patio double door area. Very impressed and love my new French doors.
Customer in Surrey Posted on 24/10/2024 , work completed 16/10/2024
Exemplary Service
Customer Service
Quality
Value
Our project was to replace a four-panel plus a two-panel door as well as replace two cracked window panes. We asked Homesafe to quote as a local, Which? Trusted Trader, and have received exemplary service throughout, from the first visit to the thorough survey through to fitting the units on the agreed date. Communication was always easy and immediate, and everything happened as promised. The installation team of David, Danny and Mark worked really efficiently, cleanly and with minimum fuss - why can't all building projects be like this? A minor problem stemming from miscommunication is also being dealt with fairly and effectively. When we come to replace most of our windows soon, we really hope we will be able to work with the company again.
Customer in Greater London Posted on 27/09/2024 , work completed 24/09/2024
36 replacement windows
Customer Service
Quality
Value
A first class job - 36 windows replaced in four flats. From survey through estimate & quote to installation each element went to agreed timetable and plan. On site on time each day, work plan followed as agreed. Properties all left clean and tidy at the end of each day.
Customer in Hampshire Posted on 05/12/2024 , work completed 18/11/2024
Excellent work and great service
Customer Service
Quality
Value
This is the second time we commissioned Danny and his team to for windows and doors. As with the first time the price/ quality was great and they were really easy to work with. One of the windows want quite right and Danny came and sorted it quickly, which we appreciated. If we needed anything doing again I’d just ring them.
Customer in Greater London Posted on 18/09/2024 , work completed 15/07/2024
The trader replied (on 19/09/2024)
Thank you for your kind words.
Reliable, professional service and good quality work
Customer Service
Quality
Value
Very pleased with my new windows. The whole process from start to finish was straightforward and easy and the work was completed to a high standard and at a reasonable price. Danny provided a reliable and professional service. He was helpful and friendly and clearly knowledgeable about the relevant regulations. He provided a detailed quote and there was good comms throughout. The work was completed to a high standard and the site was left clean and tidy afterwards.
Customer in Greater London Posted on 23/09/2025 , work completed 01/09/2025
Excellent Service and Quality Work
Customer Service
Quality
Value
We used Homesafe Glazing to replace our double glazing this summer and were really impressed. They’re a small business that I’d happily recommend. The team were patient, took the time to answer all my (many!) questions, and carried out the work to a high standard. We’re very happy with the end result.
Customer in Surrey Posted on 27/09/2025 , work completed 16/06/2025
Satified customer
Customer Service
Quality
Value
I would not hesitate to recommend this company. They were professional from the survey to the completion of the work.
Customer in Greater London Posted on 30/09/2025 , work completed 26/09/2025
Supply and fit 2 windows and a door
Customer Service
Quality
Value
We had 3 quotations for the work to be done. David was easily the most impressive and gave us a good sense of security. The fitter arrived on time and carried out the work with competence and politeness. Very satisfied with the installation and recommend this company.
Customer in Surrey Posted on 25/11/2025 , work completed 12/11/2025
Very happy
Customer Service
Quality
Value
David and Danny replaced 6 windows for me. Their communication and professionalism from when David first came round to provide the quote, through to the completion of the job was faultless. They arrived on time, moved and covered furniture and carpets with dust sheets and on completion they left the house clean and tidy and took away all the rubbish. I asked for a different trim to the one they'd fitted and they were very happy to change these without hesitation. The work was finished to a very high standard at a competitive price. I would happily recommend them.
Customer in Posted on 09/02/2019 , work completed 30/01/2019
Great job!
Customer Service
Quality
Value
Very pleased! I needed the windows at the front of the house replaced, which included two large bays where the wooden frames had rotted quite badly in places. The new windows look superb, and the level of care taken in the fitting is obvious from the outside, and in every room. A small issue that became apparent a couple of weeks after installation was also quickly resolved. Couldn’t recommend Danny and David highly enough!
Customer in Greater London Posted on 08/11/2019 , work completed 11/10/2019
Replacement of 2 sash windows
Customer Service
Quality
Value
We had already used Homesafe Glazing to replace our front door and were very pleased with that so they were an obvious choice when we decided to replace two wooden sash windows with maintenance free uPVC ones. The quality of the windows is very good and the sight-lines are better then the old wooden ones, which was important as the flat is semi-basement. As the flat is in a "Local Area of Special Character", the window installed at the front was a "slider" to keep the appearance in line with the character of the road. It looks very good indeed and worth the extra cost over a standard casement window. David was very thorough in helping us decide the best options during the survey and the end result did not disappoint. David and Danny were both very professional, industrious, polite and personable during the install, which they completed very quickly. They take a genuine pride in their workmanship and this shows. We can't fault them and will almost certainly use them again when we get the remaining windows in the flat replaced.
ADVB99 Posted on 05/11/2018 , work completed 05/11/2018
With Thanks
Customer Service
Quality
Value
Installed a composite frond door, rear French doors and replaced windows throughout. Can not fault them on any aspect throughout the entirety of the job. They communicated promptly and answered all questioned we had precisely. Their workmanship was carried out to a high standard and they left my property immaculate. I’m so pleased with the way it’s transformed the look of my property, I highly recommend.
Robert Streeter Posted on 27/11/2018 , work completed 27/11/2018
Excellent Service
Customer Service
Quality
Value
David and Danny replaced three windows and a backdoor. The service from start to finish was great. We are really pleased with the work. I would definitely use Homesafe again.
Robert K Posted on 08/11/2018 , work completed 08/11/2018
Bifold - 3 part. Town House
Customer Service
Quality
Value
Homesafe, arrived on time and did a thorough appraisal of the site to replace the existing doors with a new bifold. We discussed options and concluded a 3 part right side opening in white. We picked the higher quality lock. They installed and fitted per quote very tidy, polite and trust worthy. I was at the property at the time but I was comfortable with them accessing the inside of the house. The door was Orion good quality which is what we want. I would recommend this team to anyone looking at a bifold. Quote to installation was under a month.
Customer in Surrey Posted on 14/05/2019 , work completed 19/04/2019
Excellent friendly service
Customer Service
Quality
Value
Danny came to fix our front door, which was sticking. We arranged a time within a couple of days of my initial enquiry, and he did the work straight away (removing, planing and rehanging the door), much to the delight of my boys (1 and 3) who loved 'helping'. Would definitely use them again.
Customer in Greater London Posted on 06/06/2019 , work completed 14/03/2019