Endorsed by Which?

Homesafe Glazing

5.0

206 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
206 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Replacing damaged window panes
Customer Service
Quality
Value
The job was replacing a number of damaged window units and installing some trickle vents. Danny and his team were courteous, professional and efficient. They arrived on time, and were able to replace all the windows in a single morning - I had thought it might have taken longer. They were very tidy, and I’m very pleased with the results.
Robert in Greater London Posted on 23/07/2021 , work completed 22/06/2021
Replacement Porch
Customer Service
Quality
Value
We are very pleased with our porch. David and his co-worker removed the old wooden frames and glass and replaced them with a fantastic new uPVC porch and composite door. We are really pleased with the result which makes a real difference to the house!
Customer in Surrey Posted on 22/07/2021 , work completed 04/06/2021
Great Job
Customer Service
Quality
Value
I have just had new windows fitted by Homesafe. It has been a great experience from the start. Danny came to give the quote and it was totally stress-free and unpressurised (unlike the bigger companies that I got quotes from). It was also significantly cheaper than other quotes for the same specification. They were very helpful and tolerant of some minor changes that I wanted to make to the specifications. The job was done on time and I'm very very pleased with the result. The guys were also very pleasant and friendly whilst they were here. I wouldn't hesitate to use them again and to recommend them.
Helen in Greater London Posted on 22/07/2021 , work completed 14/07/2021
A True Professional
Customer Service
Quality
Value
Homesafe provided friendly, reliable, and professional service at every stage in supplying and fitting a number of double glazed units to timber windows. We have used them in the past and were very pleased with the results thanks to David.
Customer in Surrey Posted on 22/07/2021 , work completed 08/06/2021
French Doors
Customer Service
Quality
Value
Our neighbour and our son recommended Homesafe Glazing. We saw their work first hand. They were prompt and efficient with their quote and very competitive in their pricing. They gave us an installation date and arrived on that day. When they came to do the job we were impressed with their standard of work, cleanliness, and removal of all the old windows. The job was perfect, just what we had expected. We would certainly use them again.
Customer in Greater London Posted on 21/07/2021 , work completed 07/06/2021
Can’t fault them!
Customer Service
Quality
Value
From the quote to carrying out the work of replacing 3 windows was all so easy, professional and friendly, good price and an excellent job, really nice people to deal with, would highly recommend, you will not be disappointed!
Customer in Surrey Posted on 21/07/2021 , work completed 05/07/2021
Bi fold door repair
Customer Service
Quality
Value
We had work carried out to fix our bifold doors which had been incorrectly fitted. The work was done to the agreed schedule and budget. Very professional and polite and the work was of a high standard. I would recommend this company.
Customer in Greater London Posted on 28/06/2021 , work completed 23/06/2021
Bi-Fold Doors
Customer Service
Quality
Value
Homesafe did a great job at fitting our new bi-fold doors. The whole process from initial contact to completion of the job was stress-free. We are very pleased with the finished product. Highly recommended
Miller in Greater London Posted on 24/06/2021 , work completed 03/06/2021
Happy customer
Customer Service
Quality
Value
The guys at Homesafe came and completed the installation of our doors and windows. Very professional company and would recommend them to our family and friends.
Sandra in Greater London Posted on 19/05/2021 , work completed 14/05/2021
Replacement Double Glazing Units
Customer Service
Quality
Value
Homesafe replaced 3 ageing Double Glazing Units (not theirs) in different windows where the seals had gone and moisture and mould had got inside. The units were leaded and one was 'frosted'. The Units were replaced within a very short time and matched the remaining units perfectly. The work was expertly, efficiently, professionally and courteously undertaken and with the minimum fuss and bother. I have called on Homesafe before, in an emergency, and trust them completely. I am again delighted with the work they have done.
Roy in Greater London Posted on 11/05/2021 , work completed 07/05/2021
Replacement bathroom window
Customer Service
Quality
Value
Prompt and efficient service. Very neat job. All rubbish cleaned up afterwards. Kept to agreed schedule and price. It it too soon to comment on any after-sales issues yet, but on a previous job for replacement porch doors, there was a problem with the lock becoming a bit stiff about 1 year after installation - I called them and they arrived the same day to make the necessary adjustment free of charge. So, very happy with their customer service - this was one reason that I was confident to use them again for the bathroom windows.
Customer in Greater London Posted on 08/05/2021 , work completed 30/04/2021
Full Window Replacement
Customer Service
Quality
Value
Great service from the Homesafe team - from initial consultation to installation. Really prompt delivering quotation and answering any follow-up emails. Installation day was well managed and the team worked super efficiently and cleanly. I'm left with a flat with great looking windows! Would definitely recommend.
Customer in Greater London Posted on 27/04/2021 , work completed 20/04/2021
New Bi-fold doors
Customer Service
Quality
Value
Danny and the guys from Homesafe did a great job at fitting our new bi-fold doors. The whole process from initial contact to completion of the job was stress-free. We are very pleased with the finished product. Highly recommended.
David in Greater London Posted on 26/04/2021 , work completed 13/04/2021
High quality windows and friendly efficient experience
Customer Service
Quality
Value
Dave and the guys did an amazing job replacing 4 windows in our Richmond flat. They were friendly, efficient, clean and the quality of their work was incredible. Dave walked us through the whole process and kept us informed of timeframes. The windows themselves (sash-style, pvc, white wood grain effect) were exactly as requested and suited our property perfectly.
Jessica in Greater London Posted on 23/04/2021 , work completed 23/04/2021
Great work & communication
Customer Service
Quality
Value
New bi-fold doors and new window in downstairs WC. Work was completed on time and at the agreed price. Excellent finish and professional attitude from David - he was very helpful in providing advice. Pleasure to work with and very good at communicating. We would definitely use David & team again in future.
Mark in Greater London Posted on 13/04/2021 , work completed 29/03/2021
New Kitchen Door
Customer Service
Quality
Value
Wonderful service and a great job. They leave the house cleaner than it was before they arrived and fitted a wonderful draught free kitchen door. I can only recommend this company.
Jonathan in Greater London Posted on 09/04/2021 , work completed 08/04/2021
Excellent work
Customer Service
Quality
Value
Was very pleased with the work carried out by Danny and Homesafe. Decent quote, quality materials and fitted when they said they would, despite pandemic restrictions. They cleaned up after well, and addressed a minor issue I had after without problem.
Customer in Greater London Posted on 10/03/2021 , work completed 15/01/2021
Excellent customer service
Customer Service
Quality
Value
Great customer service. Options and customisations for a newly built porch were clearly explained and accommodated. Professional installation. Very pleased with windows and doors.
Customer in Surrey Posted on 04/03/2021 , work completed 02/03/2021
New Front Door
Customer Service
Quality
Value
We had used Homesafe to install new windows in 2019 and when we wanted a new front door there was only one choice. David helped us go through the choice available and quickly sent through the quote. As before his communication before, during and after the installation is fantastic. David & Danny are utmost professionals and the work was done in half a day. Everything was clean and tidy as before and we could not be more pleased with our new front door. I wouldn't hesitate in choosing Homesafe
Customer in Greater London Posted on 27/02/2021 , work completed 22/02/2021
2 very large uPVC sash (sliding) windows and additional door lock
Customer Service
Quality
Value
This is the third time that we have used HomeSafe. Each time Danny and David have worked to the same very high standards and we have been very happy with their work. The windows look very good and we have had several neighbours commenting on their appearance!
Customer in Greater London Posted on 17/02/2021 , work completed 14/10/2020
Friendly, professional and high quality service
Customer Service
Quality
Value
We are very pleased with the new windows and porch. They vastly improve the look of the house both inside and out. The house also feels warmer than before. David was very professional and friendly throughout the whole process. The information and choices offered at the initial consultation were clear. The quote for the work was much more competitive than with the larger companies. The work was carried out on time and to a very high standard in what were very cold conditions. David and his partner were cheerful and professional throughout. I very much recommend this company.
Customer in Posted on 14/02/2021 , work completed 11/02/2021
A fantastic service from start to finish!
Customer Service
Quality
Value
This is the third time we’ve used HomeSafe glazing and locks. In our previous property we had standard UPVC windows installed. This time around we wanted something different and asked for advice on what was available. David suggested flush finish windows from the “Timeless” range. We received the quote promptly and decided to go ahead. They arrived promptly on the first day of the installation, ensured all areas were well protected before getting on with the work; each room was cleaned at the end of each day to the point you wouldn’t have known they were there. We’re overjoyed with the windows, and feel lucky to have received such a great, personal service from David and Danny; clearly masters in their craft.
Customer in Greater London Posted on 28/01/2021 , work completed 27/01/2021
Excellent replacement uPVC windows
Customer Service
Quality
Value
We had three windows replaced by David and Dan at Homesafe Glazing. Excellent products, very reasonably priced and the work was carried out over one day in our small flat while I was at home. The new windows make such a difference to our flat and the finishing is excellent, they left the flat as clean as it was before they arrived. We are very happy with our new windows and would definitely use Homesafe Glazing again. Thank you!
Kyle in Greater London Posted on 09/01/2021 , work completed 23/11/2020
Great front and back door
Customer Service
Quality
Value
Danny fitted new front and back doors. Very informative during the survey and options available and was kept up to date with prior to installation. I had complete confidence in the work they would be undertaking, I was not disappointed. Danny was very courteous, tidy and very god at what he does. I am already thinking of replacing two windows and Homesafe will be my go to company of choice.
Customer in Greater London Posted on 21/12/2020 , work completed 17/12/2020
New front door - very highly recommended
Customer Service
Quality
Value
We had a new front door supplied and fitted by Homesafe. Very impressed all round. Communication during quotation and ordering was polite and responsive. Fitting went without a hitch, and the quality of the final door can't be faulted. Thoroughly recommended.
Customer in Greater London Posted on 19/12/2020 , work completed 14/12/2020