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Endorsed by Which?
Homesafe Glazing
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday 08:00–17:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.
We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.
Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.
What we do
Doors
- Bi-fold doors
- French doors
- Patio doors
- Front door
- Composite doors
- UPVC doors
Double glazing
- Double glazing installation
- Double glazing suppliers
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Stained glass
- UPVC Windows
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
197 reviews
Recommended
Recommended
by 100% of customers
Sort by
Speedy repair
Customer Service
Quality
Value
David replaced a lock in my patio door that contained a broken key. He was very polite and carried out the work quickly and efficiently. Happy to recommend.
Customer in Greater London
, work completed
Recommended
Installation of new UPVC back door & Window in Tooting, SW17. Excellent reliable & friendly service.
Customer Service
Quality
Value
Great, reliable, honest & friendly service from David & Danny from the free survey quote to installation of new UPVC back door and window! On the first visit, Danny listened to our needs/ concerns & gave an honest & friendly advice about the work they are going to carry out. On the day of installation David turned up on time, kept us updated & completed all the work and left the place very neat & tidy! What a great job! We are very pleased with their honest, friendly, & amazing job! Thank you David & Danny for your very friendly, reliable,excellent service & we highly recommend Homesafe Glazing company!
Customer in Greater London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Called Homesafe due to a faulty window that could not be closed or locked. They were on-site within 30 minutes and secured the window until replacement parts were obtained. These were installed a few days later with the minimum of fuss and bother. Throughout Homesafe were kind, courteous informative and thoroughly professional. We had called on their services a few years in the past when their service was just the same. I cannot fault their excellent service and would recommend them to anyone wanting the reassurance of a quality service.
Customer in Greater London
, work completed
Recommended
Best price, communication and service for PVC window installation
Customer Service
Quality
Value
Needed to replace a wooden sash that was being rotted by heavy showering (we should've changed the window when we redesigned the bathroom!). After wasting time talking to the big name companies, we spoke with David at Homesafe. He was straight-talking which was much appreciated after the hard-sell and fast talk of the glazing salesmen and answered all my questions, even sending me a special sample finish. The job was completed efficiently with no mess or drama. They did a great job taking out the old sash without damaging the existing tiles (which had been huge worry as we had few spares) and the new window works beautifully and looks just as good as the wooden sash. We are completely pleased.
Customer in Greater London
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
Even though the job was small, the level of customer service was excellent - polite, friendly and accommodating, and the standard of workmanship was high.
Customer in Greater London
, work completed
Recommended
Supplied and fitted new composite front door and side windows, removed and disposed of old front and porch door plus rendering
Customer Service
Quality
Value
David and the team were amazing throughout. He went through all the different options with us including some suggestions and followed up with the manufactures to check details with us. Installation was completed quickly and we were kept updated throughout, the place was left spotless afterwards. Brilliant service and would highly recommend them and plan to use them again next year for further work.
Customer in Greater London
, work completed
Recommended
Replacement windows and doors in pvc
Customer Service
Quality
Value
A thoroughly professional job completed with the very minimum of fuss and bother. All work was carried out spotlessly and the workmanship was more than excellent. Customer relationships and communications were maintained at a very high level. Very good indeed
John Cumming
, work completed
Recommended
Good quality work, on time, polite and tidy.
Customer Service
Quality
Value
Homesafe Glazing replaced 5 old and rotting windows for me with UPVC windows on a Victorian terrace over 3 floors. David's timekeeping was very good to visit to provide a quote. He took time to explain options, prices and show me samples. He returned after the work was agreed to double-check all measurements. Danny and David were on time, very efficient, tidy, and polite. Although I am not confident about commenting on value, as I didn't have a comparison. I would definitely 100% recommend them on service.
Customer in Greater London
, work completed
Recommended
Replacement conservatory door lock
Customer Service
Quality
Value
High quality service provided - did exactly what was asked for in a most timely & professional manner.
Customer in Surrey
, work completed
Recommended
Great job!
Customer Service
Quality
Value
Very pleased! I needed the windows at the front of the house replaced, which included two large bays where the wooden frames had rotted quite badly in places. The new windows look superb, and the level of care taken in the fitting is obvious from the outside, and in every room. A small issue that became apparent a couple of weeks after installation was also quickly resolved. Couldn’t recommend Danny and David highly enough!
Customer in Greater London
, work completed
Recommended
Excellent service and craftmanship
Customer Service
Quality
Value
If you want a professional service, from a team that are enthusiastic and knowledgeable, you should look no further than Homesafe Glazing. They measured up, recommended the style and type of window & fittings, provided a fair and reasonable quotation and confirmed a fitting date within 48 hours of initial contact. On the day of the work being undertaken, they arrived on time, completed the work promptly, to an exceptional standard and even tidied up! These chaps are charming to work with and I would have no hesitation in recommending their craftsmanship to anyone needing a professional job completed without any fuss or bother.
Customer in Greater London
, work completed
Recommended
Good professional job
Customer Service
Quality
Value
This job was done promptly and in the time promised. David also kindly filled in some holes and cracks which I hadn't asked for but which I much appreciated. It was a good professional job with which I am very satisfied.
Customer in Surrey
, work completed
Recommended
Exceptional work
Customer Service
Quality
Value
Danny and Dave fitted new windows and doors for us and the standard of work was excellent. At all stages we felt the utmost confidence in them and the results bore this out. We assumed we’d need to redecorate where the old windows has come out but this turned out not to be the case. In each room, the finish on the sills and surrounds was way beyond what was there before. Honestly, we couldn’t be happier.
Customer in Greater London
, work completed
Recommended
Professional, tidy & courteous
Customer Service
Quality
Value
David and crew installed a set of French Doors in the mother-in-law's Summerhouse. Cracking job - quick (a morning's work) but completed with care. It's transformed the building.
Customer in Greater London
, work completed
Recommended
Great company
Customer Service
Quality
Value
We had the guys transform our house with new windows front door and two sets of bi-folds we couldn’t be happier there workmanship attention to detail and finish are second to none they came highly recommended but you still have to put your trust in them to deliver your dream and that they definitely did so if you want quality professional service and finish these are your guys and very competitive thanks Dan and Dave
Customer in Surrey
, work completed
Recommended
Replacement of 12 uPVC windows and 1 uPVC residential door in houseboat
Customer Service
Quality
Value
When I needed to replace all of the 12 windows and door to my houseboat, I had no hesitation in calling Homesafe for a quote having had previous experience of their superb service on another job back in February. Once again they excelled on all counts - from arriving promptly to survey the job, preparing the quote, ordering the window units and pulling out all the stops to install the windows within a very short time frame just as I had requested. A small manufacturing error in one of the windows was dealt with overnight and it's replacement was supplied and fitted before noon the next day! Exemplary 5* service - I can highly recommend David and Danny for their professionalism with a friendly smile - Excellent!
Customer in Greater London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Both Davids did a fantastic job replacing our windows. Very personable and completed the job on time and within the quoted price. We would highly recommend them to anyone who was considering having new windows and we would certainly be asking them to do other jobs for us in the future.
Pete, Surrey
, work completed
Recommended
First class company
Customer Service
Quality
Value
David and Danny are an absolute pleasure to do business with and their craftsmanship and pride in what they do is second to none. Throughout the process David's communication was exceptional. We were amazed at how clean and tidy they left our house, and we got update emails each evening explaining what they did (including some photos of the work in progress). We couldn't be more pleased with the quality of the windows and installation, and would highly recommend Homesafe to anyone. Thank you David and Danny.
Chris, Greater London
, work completed
Recommended
First-class company - glad to have found them!
Customer Service
Quality
Value
Very grateful to David and Dan for excellent installation of new windows and glass. Their work is of a very high standard and the whole service including detailed quotes, punctuality, tidiness, hi-spec finish and accreditation is very impressive.
Customer in Greater London
, work completed
Recommended
Fantastic!
Customer Service
Quality
Value
I was extremely impressed with the professionalism, courtesy, tidiness, standard of work etc of David and Danny. Two panes of glass were broken in my front door, one of them badly enough to need immediate boarding up as well as later replacement. All along the service I received was excellent.
Emma
, work completed
Recommended
Replacing blown double glazing windows
Customer Service
Quality
Value
David did an excellent job replacing double glazing windows that have blown. From start to finish he was most helpful with a focus on customer service. David even fixed the hinge of my bi-fold doors without charging. I have some more double glazing windows that needs to be fixed and Homesafe Glazing will be the company I'll be calling again.
Customer in Greater London
, work completed
Recommended
New bi-fold patio doors
Customer Service
Quality
Value
From start to finish Homesafe were excellent: at quote stage, Danny went out of his way to discuss different options and ensured I opted for the style and size that would really meet my needs. He took careful measurements to establish that the doors had to be delivered dismantled and then assembled on site. On the installation day, Homesafe arrived at the time agreed, kept everything in good order and then left the site clean and tidy at the end. Danny explained how to care for the doors and has responded promptly to my follow up questions. I was as delighted with Homesafe as I am with my new patio doors.
Customer in Greater London
, work completed
Recommended
Excellent service on patio door installation
Customer Service
Quality
Value
I had a second floor balcony door replaced. The quotation was carried out really quickly, and they couldn't have been more helpful. It was a difficult job on the second floor with very narrow stairs, and they considered lots of options for how to actually get the doors up to the room needed and they were so positive and solution focused. Everything was planned in the schedule I wanted, and then I had to push the date back due to other works being delayed, and they couldn't have been more accommodating and understanding! They were punctual on the day, and carried out the work quickly. They left the whole work area extremely clean and tidy. They couldn't have done more for us. The door looks wonderful and the service was excellent! Highly recommend!
Customer in Greater London
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Work was carried out without any issue and to a very high standard. Areas were left clean and tidy, a sign of a company that takes pride in their work! Would highly recommend Homesafe to others. David was at all times friendly, courteous and professional, communicating all aspects of the installation well. Quote was very competitive and at no stage did I feel pressured or that I was being ripped off, unlike other quotes I received from some of the 'big name' installers. Overall extremely happy with Homesafe Glazing & Locks.
Brent, Greater London
, work completed
Recommended
Excellent friendly service
Customer Service
Quality
Value
Danny came to fix our front door, which was sticking. We arranged a time within a couple of days of my initial enquiry, and he did the work straight away (removing, planing and rehanging the door), much to the delight of my boys (1 and 3) who loved 'helping'. Would definitely use them again.
Customer in Greater London
, work completed
Recommended