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Endorsed by Which?
Homesafe Glazing
Opening Hours
Today -
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday 08:00–17:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.
We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.
Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.
What we do
Doors
- Bi-fold doors
- French doors
- Patio doors
- Front door
- Composite doors
- UPVC doors
Double glazing
- Double glazing installation
- Double glazing suppliers
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Stained glass
- UPVC Windows
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
198 reviews
Recommended
Recommended
by 100% of customers
Sort by
Replaced old front windows
Customer Service
Quality
Value
I was given a detailed estimate of the work by Danny. The windows were replaced in a day by David and Mark who arrived on time and were helpful and curtious at all times and cleared up well after they had finished. The work was completed to a high standard and to the quoted price and I am happy with the new windows. It was a good experience using Homesafe and If I needed any other windows replaced I would use them again.
Customer in Greater London
, work completed
Recommended
Excellent Workmanship
Customer Service
Quality
Value
I had Danny replace the kitchen and WC windows, he did an excellent neat job with good attention to detail. His pricing was very competitive and shall definitely use him and his company again. He was polite, did not use any pressure sales tactics and provided good advice.
DC1980
, work completed
Recommended
Garden Door Repair
Customer Service
Quality
Value
I called David for a repair to my back door. He was actually in the area the following day. He called me 30 mins before he came and repaired it within 10 mins. It works perfectly now. Great service
Customer in Greater London
, work completed
Recommended
Supply and fit bi-fold door to new kitchen extension
Customer Service
Quality
Value
Fitting bi-fold doors to a new kitchen extension. From ordering to installation took less than 14 days which is really impressive considering other suppliers were quoting at least 6 weeks. The team at Homesafe were brilliant throughout the whole process and were very helpful when deciding which door and accessories to choose. They worked closely with my builders to ensure exact measurements and fitting was on schedule. They carried out the fitting and cleaned up the work site. The doors look amazing. I have used Homesafe before to supply and fit a bespoke window and on both occasions I have been very satisfied. I would certainly recommend Homesafe.
Customer in Greater London
, work completed
Recommended
New Front Door Supplied and Fitted
Customer Service
Quality
Value
I would thoroughly recommend this company. When I initially made contact with David, he was extremely helpful and answered all my queries quickly. David provided a reasonable quote and arranged an installation date very quickly. David arrived promptly and completed the installation swiftly without any problems or issues, and the area was left as they found it. My new front door looks lovely. I found David to be very knowledgeable, professional, polite and courteous and I would definitely use them again.
Customer in Greater London
, work completed
Recommended
Fantastic Work
Customer Service
Quality
Value
Homesafe Glazing did a fantastic job fitting new uPVC French doors to my balcony. They were highly professional throughout from the quote process to completing the work, and they were efficient and tidy in everything they did. They kept me informed throughout the job and were very friendly. Their quality of work was 10 out of 10 and they clearly took care and pride in their work. I highly recommend Homesafe Glazing.
Customer in Greater London
, work completed
Recommended
Outstanding Company
Customer Service
Quality
Value
This is a very unusual company due to the high standard that is delivered and professionalism they give. David and Danny arrived exactly on the agreed time, there was no leaving for lunch or coffees which normally delays installation/work. Clean dust sheets were used, they vacuumed and even used a dust sheet for the patio area! I can not praise Homesafe enough and would recommend them 100%.
Customer in Greater London
, work completed
Recommended
Honest, reliable and great customer service
Customer Service
Quality
Value
I highly recommend Homesafe Glazing, who replaced a shattered window in my bifolding doors this week. When I contacted them, they responded immediately, turned up when they said they would, initially to give me a quote and then a few days later to install the glass. They are not only efficient and responsive, but deliver great quality and value. They are knowledgable, honest, personable and did a great job, and I will definitely be using them again.
Customer in Greater London
, work completed
Recommended
Excellent service and workmanship
Customer Service
Quality
Value
The guys arrived as agreed and on time. The work was carried out cleanly and efficiently with excellent results. I found this company to be efficient, friendly and very professional. The standard of service and workmanship were of a very high standard and I wouldn't hesitate to recommend or use this company again.
Customer in Greater London
, work completed
Recommended
Great company
Customer Service
Quality
Value
We had the guys transform our house with new windows front door and two sets of bi-folds we couldn’t be happier there workmanship attention to detail and finish are second to none they came highly recommended but you still have to put your trust in them to deliver your dream and that they definitely did so if you want quality professional service and finish these are your guys and very competitive thanks Dan and Dave
Customer in Surrey
, work completed
Recommended
New bi-fold patio doors
Customer Service
Quality
Value
From start to finish Homesafe were excellent: at quote stage, Danny went out of his way to discuss different options and ensured I opted for the style and size that would really meet my needs. He took careful measurements to establish that the doors had to be delivered dismantled and then assembled on site. On the installation day, Homesafe arrived at the time agreed, kept everything in good order and then left the site clean and tidy at the end. Danny explained how to care for the doors and has responded promptly to my follow up questions. I was as delighted with Homesafe as I am with my new patio doors.
Customer in Greater London
, work completed
Recommended
Fantastic!
Customer Service
Quality
Value
I was extremely impressed with the professionalism, courtesy, tidiness, standard of work etc of David and Danny. Two panes of glass were broken in my front door, one of them badly enough to need immediate boarding up as well as later replacement. All along the service I received was excellent.
Emma
, work completed
Recommended
Replacement conservatory door lock
Customer Service
Quality
Value
High quality service provided - did exactly what was asked for in a most timely & professional manner.
Customer in Surrey
, work completed
Recommended
Excellent service and craftmanship
Customer Service
Quality
Value
If you want a professional service, from a team that are enthusiastic and knowledgeable, you should look no further than Homesafe Glazing. They measured up, recommended the style and type of window & fittings, provided a fair and reasonable quotation and confirmed a fitting date within 48 hours of initial contact. On the day of the work being undertaken, they arrived on time, completed the work promptly, to an exceptional standard and even tidied up! These chaps are charming to work with and I would have no hesitation in recommending their craftsmanship to anyone needing a professional job completed without any fuss or bother.
Customer in Greater London
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
Even though the job was small, the level of customer service was excellent - polite, friendly and accommodating, and the standard of workmanship was high.
Customer in Greater London
, work completed
Recommended
Best price, communication and service for PVC window installation
Customer Service
Quality
Value
Needed to replace a wooden sash that was being rotted by heavy showering (we should've changed the window when we redesigned the bathroom!). After wasting time talking to the big name companies, we spoke with David at Homesafe. He was straight-talking which was much appreciated after the hard-sell and fast talk of the glazing salesmen and answered all my questions, even sending me a special sample finish. The job was completed efficiently with no mess or drama. They did a great job taking out the old sash without damaging the existing tiles (which had been huge worry as we had few spares) and the new window works beautifully and looks just as good as the wooden sash. We are completely pleased.
Customer in Greater London
, work completed
Recommended
New Window and doors
Customer Service
Quality
Value
David and his team did a superb job in replacing all the windows and external doors on the property. They were also cheaper than the other quotes I received. The quality of the finish was excellent, and they were very tidy, timely, and polite. I would highly recommend Homesafe Glazing & Locks.
Customer in Greater London
, work completed
Recommended
Installation of uPVC Timeless windows - Twickenham
Customer Service
Quality
Value
Danny and David did a great job replacing our windows, including 2 bay windows and a box window as well as replacing single glazed windows at the front of the house. They were easy to get in touch with, honest and transparent about the pricing and differential between the Timeless windows and normal uPVC windows. The windows look great and seem to have been fitted very well. We are now just waiting to get our loft windows replaced having decided to do so following their excellent work. Thanks both!
Customer in Greater London
, work completed
Recommended
Tidy, prompt and polite
Customer Service
Quality
Value
David and Danny took care in the house whilst working, tidied up after themselves, arrived promptly both mornings and have transformed the front of my house with the new windows installed. I couldn't recommend them more highly.
Ian in Chessington
, work completed
Recommended
Trustworthy and knowledgeable
Customer Service
Quality
Value
I contacted Danny, and two other companies, to provide a quotation for a new front door. Living in a terrace of three, the front doors have to match. From the outset Danny was patient, knowledgeable, thorough and courteous. He wasn't pushy at all and encouraged me to seek at least an additional quote. He took his time to ensure that I was aware of the options and happy with my choices. He kept me informed as to the lead time and turned up punctually on the appointed date. Both men worked hard and finished in half a day. They left the site immaculate and were polite and personable throughout. I have no hesitation in recommending the firm - I cannot find fault at all.
Customer in Surrey
, work completed
Recommended
We love our new windows and doors
Customer Service
Quality
Value
Danny came and quoted to replace 2x bathroom windows, patio doors, French windows and a bay window at the back of our house. The quote was reasonable ( & more realistic than quotes we’d had from a couple of the big name companies a few years ago) so we agreed the price and fixed a date. From our point of view everything went to plan, although I know our Edwardian house presented challenges to Danny & Dave. However, they dealt with everything and finished the work on time and to a high standard. We are very happy with the new windows & doors & only wish we had found Homesafe earlier. The FENSA inspector came to check on the quality of the work and he seemed very happy too.
Customer in Greater London
, work completed
Recommended
Friendly, professional and high quality service
Customer Service
Quality
Value
We are very pleased with the new windows and porch. They vastly improve the look of the house both inside and out. The house also feels warmer than before. David was very professional and friendly throughout the whole process. The information and choices offered at the initial consultation were clear. The quote for the work was much more competitive than with the larger companies. The work was carried out on time and to a very high standard in what were very cold conditions. David and his partner were cheerful and professional throughout. I very much recommend this company.
Customer in
, work completed
Recommended
High quality windows and friendly efficient experience
Customer Service
Quality
Value
Dave and the guys did an amazing job replacing 4 windows in our Richmond flat. They were friendly, efficient, clean and the quality of their work was incredible. Dave walked us through the whole process and kept us informed of timeframes. The windows themselves (sash-style, pvc, white wood grain effect) were exactly as requested and suited our property perfectly.
Jessica in Greater London
, work completed
Recommended
Full Window Replacement
Customer Service
Quality
Value
Great service from the Homesafe team - from initial consultation to installation. Really prompt delivering quotation and answering any follow-up emails. Installation day was well managed and the team worked super efficiently and cleanly. I'm left with a flat with great looking windows! Would definitely recommend.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
David from first enquiry to after installation was excellent. Prompt, polite and helpful from the get-go he helped us make decisions and he liaised with our builders to ensure we’ve got the best finish for our project. His team that installed the bi-fold doors were on time, equally friendly and helpful and tidied up before they left. I would highly recommend HomeSafe Glazing.
Customer in Greater London
, work completed
Recommended