Endorsed by Which?

Homesafe Glazing

5.0

198 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
198 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great job. Thoroughly recommend
Customer Service
Quality
Value
David replaced both my back and front doors. I was very happy with the results. They were very polite, clean, great workmanship and quoted a very reasonable price. I would thoroughly recommend Homesafe Glazing to anyone.
Customer in Greater London Posted on 11/02/2019 , work completed 21/01/2019
Great work, very professional and no problems
Customer Service
Quality
Value
I had 2 bay windows installed. It was great work, reasonably priced, reliable, tidy and a good finish. Everything I was hoping for ,so I highly recommend.
Customer in Greater London Posted on 25/01/2019 , work completed 31/10/2018
New back door and picture window
Customer Service
Quality
Value
The new back door and picture window were fitted today. As always, the service and delivery from David was second to none. The new door and windows look fantastic, have been fitted beautifully and all cleaned up before they left so you wouldn't even know the work had been done. I cannot recommend Homesafe enough.
Customer in Surrey Posted on 17/01/2019 , work completed 17/01/2019
New Front Door
Customer Service
Quality
Value
Fantastic service from start to finish. We are so pleased with our new front door, what a difference it makes the house look. Dave was great in helping me choose which door was best, competitively priced and the service was better than the other providers had tried. I have also seen the Bifold doors he has fitted to a friends and I cannot wait for them to come and fit ours. Thanks again for my new front door!
Customer in Surrey Posted on 24/01/2019 , work completed 01/11/2018
Replacement front and side doors
Customer Service
Quality
Value
My elderly mother's home was broken into after she moved into a care home during building work on a neighbour's property. Her front door was wrecked and also a side door. Homesafe Glazing fitted a new front door and door-frame as well as repairing the side door with a new lock. The quality of the work was excellent and met our requirements exactly in terms of time and cost. I could not have asked for a better job.
Customer in Greater London Posted on 24/01/2019 , work completed 15/11/2018
Fantastic stable doors
Customer Service
Quality
Value
love my doors , amazing job! they look lovely everyone commented , made such a difference re look and insulation, expert work and friendly guys , will use again for windows to be replaced thank you. Quality and standard fantastic. Since then they are returning to fit windows ! Recommend their service , experts in their field thank you
Customer in Greater London Posted on 24/01/2019 , work completed 05/12/2018
Excellence Guaranteed!
Customer Service
Quality
Value
Homesafe Glazing installed five windows and a patio door for us and I cannot fault their service at all. I am so glad to have met David and Danny who were both very friendly, polite and professional. Despite the job being a little out of the ordinary because our home is a houseboat, they arrived on schedule and fitted the units quickly and efficiently. They dust-sheeted the floor and furniture and took away the old windows to leave us with fabulous quality new windows, expertly fitted and absolutely no mess. This is not a company that quotes highly inflated prices that you have to negotiate down. David will look at the job and quote a fair, reasonable price and that is what you pay. No hidden extras. Very highly recommended!!
Customer in Greater London Posted on 23/02/2019 , work completed 22/02/2019
Excellent work
Customer Service
Quality
Value
Homesafe fitted two new doors for us, a front door and a kitchen/back door. They arrived on time, having confirmed the night before and fitted both doors to a very high standard. They also left everything clean and tidy. I would have no hesitation about using them again and would highly recommend their work.
Customer in Greater London Posted on 11/05/2019 , work completed 25/04/2019
Great work and product - very happy customer
Customer Service
Quality
Value
Great service from start to finish. No heavy sales pitch but knew the product and what was best for our needs. Tidy and timely work, very happy with the results.
Which? Trusted Traders Consumer Posted on 18/03/2018 , work completed 18/03/2018
Excellent service and very professional
Customer Service
Quality
Value
Homesafe Glazing replaced all our UPVC sash style windows. They were punctual, polite, reasonably priced, reliable and tidy. The work was carried out to an excellent standard and I would highly recommend them to anyone, and will only use them in future for any other windows I need replacing.
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
New window
Customer Service
Quality
Value
This our third window and door we've had fitted by David and his team. They were superb to deal with their work and windows were of a really high standard, they cleaned up afterwards and were extremely courteous. Would definitely use them again highly recommended
Albertt Posted on 17/10/2018 , work completed 17/10/2018
Professional and reliable
Customer Service
Quality
Value
We had windows and a back door put in and the work is outstanding. The price was reasonable and affordable. Dave communicated effectively and we were kept wel informed. They cleared up after really well. Will definitely use again and highly recommend. Many thanks.
Anonymous Posted on 18/11/2018 , work completed 18/11/2018
A very high standard of work
Customer Service
Quality
Value
They fitted a new front door and a window. I chose them because they were so professional when they came round to give me a quote. The works were completed on time and budget. The works were completed to a very high standard. They were courteous throughout and cleaned up thoroughly after themselves.
Jackie Posted on 27/10/2018 , work completed 27/10/2018
Thorough and fast
Customer Service
Quality
Value
We wanted our front room and bedroom windows replaced and David and his colleague did this thoroughly and fast. David is very approachable and listens carefully to what you want. He provided feedback about what products would be best for the job. When one window panel from the supplier was found to be cracked before installation, David was quick to resolve the situation and kept us informed. Great job and toasty house!
Customer in Greater London Posted on 24/03/2019 , work completed 11/12/2018
Excellent service on patio door installation
Customer Service
Quality
Value
I had a second floor balcony door replaced. The quotation was carried out really quickly, and they couldn't have been more helpful. It was a difficult job on the second floor with very narrow stairs, and they considered lots of options for how to actually get the doors up to the room needed and they were so positive and solution focused. Everything was planned in the schedule I wanted, and then I had to push the date back due to other works being delayed, and they couldn't have been more accommodating and understanding! They were punctual on the day, and carried out the work quickly. They left the whole work area extremely clean and tidy. They couldn't have done more for us. The door looks wonderful and the service was excellent! Highly recommend!
Customer in Greater London Posted on 19/07/2019 , work completed 11/07/2019
Installation of new UPVC back door & Window in Tooting, SW17. Excellent reliable & friendly service.
Customer Service
Quality
Value
Great, reliable, honest & friendly service from David & Danny from the free survey quote to installation of new UPVC back door and window! On the first visit, Danny listened to our needs/ concerns & gave an honest & friendly advice about the work they are going to carry out. On the day of installation David turned up on time, kept us updated & completed all the work and left the place very neat & tidy! What a great job! We are very pleased with their honest, friendly, & amazing job! Thank you David & Danny for your very friendly, reliable,excellent service & we highly recommend Homesafe Glazing company!
Customer in Greater London Posted on 24/02/2020 , work completed 30/01/2020
Excellent
Customer Service
Quality
Value
Called Homesafe due to a faulty window that could not be closed or locked. They were on-site within 30 minutes and secured the window until replacement parts were obtained. These were installed a few days later with the minimum of fuss and bother. Throughout Homesafe were kind, courteous informative and thoroughly professional. We had called on their services a few years in the past when their service was just the same. I cannot fault their excellent service and would recommend them to anyone wanting the reassurance of a quality service.
Customer in Greater London Posted on 30/01/2020 , work completed 25/01/2020
Recommended
Customer Service
Quality
Value
Danny fitted a new French door and a large sash window. The work was completed whilst we were in the house and we hardly knew they were there. Both the door and the window are great. I can only recommend them.
Customer in Greater London Posted on 23/09/2020 , work completed 22/09/2020
New front door - very highly recommended
Customer Service
Quality
Value
We had a new front door supplied and fitted by Homesafe. Very impressed all round. Communication during quotation and ordering was polite and responsive. Fitting went without a hitch, and the quality of the final door can't be faulted. Thoroughly recommended.
Customer in Greater London Posted on 19/12/2020 , work completed 14/12/2020
Great work & communication
Customer Service
Quality
Value
New bi-fold doors and new window in downstairs WC. Work was completed on time and at the agreed price. Excellent finish and professional attitude from David - he was very helpful in providing advice. Pleasure to work with and very good at communicating. We would definitely use David & team again in future.
Mark in Greater London Posted on 13/04/2021 , work completed 29/03/2021
Composite doors
Customer Service
Quality
Value
Supplied and fitted 3 new composite doors. Workmanship to an extremely high standard. Very professional company. Great communication throughout the process from ordering through to completion. Knowledgeable and professional staff. Would highly recommend.
Karen in Greater London Posted on 01/09/2021 , work completed 26/08/2021
Replacement uPVC Double Glazing
Customer Service
Quality
Value
David, Danny and Mark were friendly, efficient and timely in their works. I liked their attention to detail and the way they explained everything that they were doing. All areas of work were left tidy at the end of each day. It was a real pleasure having a double glazing company you could trust - leagues ahead of the larger companies out there. Customer care was high on their agenda and I think coupled with this, good value for money. I would not hesitate to recommend them to friends and relatives and would certainly use them again for any other works that are window and door related.
Customer in Greater London Posted on 10/10/2021 , work completed 06/10/2021
Can’t recommend enough!
Customer Service
Quality
Value
Dave & his team replaced all our windows throughout our home in as quick as two days. They were efficient, prepared and most of all tidy! The windows have transformed our home. We can’t recommend & thank you all enough.
Customer in Greater London Posted on 12/05/2022 , work completed 15/02/2022
Great service
Customer Service
Quality
Value
David and his team replaced 5 windows including two bay windows at our terraced London house. The service from start to finish was exceptional. Homesafe stood out from other window replacement companies with their excellent communication throughout the process of seeking quotes for the work. Homesafe was not the cheapest quote we received, but their friendly, professional approach and the commitment to recycle the old UPVC windows were reasons for choosing them. The installation was completed exactly on schedule (3 days work) and with minimum disruption (a very considerate team and no need for scaffolding). We are very pleased with the quality of the Eurocell windows and the finish of the work.
Customer in Greater London Posted on 03/08/2022 , work completed 13/07/2022
Excellent Service from quote to fit
Customer Service
Quality
Value
From the initial contact through to the fitting Danny at Homesafe Glazing and Locks provided a thorough professional service. The fitting was done on time to an excellent standard and as per quote. It is always hard selecting reliable contractors from an area you don't know but i would have no hesitation in recommending Danny and the Homesafe team
Customer in Derbyshire Posted on 14/07/2023 , work completed 27/06/2023