Endorsed by Which?

Homesafe Glazing

5.0

198 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
198 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional, tidy & courteous
Customer Service
Quality
Value
David and crew installed a set of French Doors in the mother-in-law's Summerhouse. Cracking job - quick (a morning's work) but completed with care. It's transformed the building.
Customer in Greater London Posted on 05/09/2019 , work completed 03/09/2019
Happy customer
Customer Service
Quality
Value
The guys at Homesafe came and completed the installation of our doors and windows. Very professional company and would recommend them to our family and friends.
Sandra in Greater London Posted on 19/05/2021 , work completed 14/05/2021
Replacement Double Glazing Units
Customer Service
Quality
Value
Homesafe replaced 3 ageing Double Glazing Units (not theirs) in different windows where the seals had gone and moisture and mould had got inside. The units were leaded and one was 'frosted'. The Units were replaced within a very short time and matched the remaining units perfectly. The work was expertly, efficiently, professionally and courteously undertaken and with the minimum fuss and bother. I have called on Homesafe before, in an emergency, and trust them completely. I am again delighted with the work they have done.
Roy in Greater London Posted on 11/05/2021 , work completed 07/05/2021
Excellent work
Customer Service
Quality
Value
Was very pleased with the work carried out by Danny and Homesafe. Decent quote, quality materials and fitted when they said they would, despite pandemic restrictions. They cleaned up after well, and addressed a minor issue I had after without problem.
Customer in Greater London Posted on 10/03/2021 , work completed 15/01/2021
Work done on time and within budget
Customer Service
Quality
Value
Danny and his team installed 6 windows and a back door. The work was done on time and within budget. Danny was extremely nice to deal with - very polite, eager to please and knowledgeable. There was no hard sell either. He followed up afterwards to ensure we were happy with everything before sending the bill. I would highly recommend Homesafe.
Customer in Surrey Posted on 25/10/2021 , work completed 21/10/2021
very professional and reliable
Customer Service
Quality
Value
Danny and his team installed french doors with a cat flap. Danny recommended the best option for us and gave a very competitive quote. work was undertaken and completed as planned, in a very professional manner. would not hesitate to contact for other jobs, really knowledgeable and professional, a great find!
Customer in Greater London Posted on 01/09/2022 , work completed 01/06/2022
Outstanding windows & doors installation
Customer Service
Quality
Value
My house has 19 windows including two 3-part bay windows & a 5-part bay. David & colleagues replaced the lot with uPVC vertical sliding windows, plus the front door & french windows. The survey was thorough, measurements double checked. He was helpful about what would work best for my house. The schedule & quoted cost were met exactly. The work was done in 4½ days, thanks to David, Danny and Mark working so hard. They arrived promptly and early every day & worked until finishing what they set out to do. David told me what they were going to do each day, showed me what had been done & explained the plans for next day. They left the house clean & tidy at the end of each day. David, Danny & Mark were friendly & helpful, hard working & professional, altogether outstanding. The windows & doors are excellent for security, insulation & ease of use. The heat retention is amazing. I am so pleased & grateful that I found this company.
Customer in Greater London Posted on 14/09/2022 , work completed 09/09/2022
Highly Recommended
Customer Service
Quality
Value
Work was carried out without any issue and to a very high standard. Areas were left clean and tidy, a sign of a company that takes pride in their work! Would highly recommend Homesafe to others. David was at all times friendly, courteous and professional, communicating all aspects of the installation well. Quote was very competitive and at no stage did I feel pressured or that I was being ripped off, unlike other quotes I received from some of the 'big name' installers. Overall extremely happy with Homesafe Glazing & Locks.
Brent, Greater London Posted on 03/07/2019 , work completed 20/05/2019
Excellent
Customer Service
Quality
Value
David surveyed and quoted for the work quickly and efficiently and worked well with me to complete the order. He and Danny fitted two bay windows, five other windows and a new front door. Very happy with all of the work and David was proactive in correcting what few problems arose with the delivered units. Always clean and tidy at the end of the day and even made some adjustments to existing doors that had been a minor irritation for years, free of charge while he was here.
Customer in Surrey Posted on 16/05/2019 , work completed 10/05/2019
Fantastic Work
Customer Service
Quality
Value
Homesafe Glazing did a fantastic job fitting new uPVC French doors to my balcony. They were highly professional throughout from the quote process to completing the work, and they were efficient and tidy in everything they did. They kept me informed throughout the job and were very friendly. Their quality of work was 10 out of 10 and they clearly took care and pride in their work. I highly recommend Homesafe Glazing.
Customer in Greater London Posted on 29/03/2019 , work completed 29/03/2019
New Front Door
Customer Service
Quality
Value
Excellent work completed by David and his team. The front door was measured, fitted and finished brilliantly. David was really helpful in arranging a time suitable for us.
Customer in Greater London Posted on 10/05/2019 , work completed 09/05/2019
Supplied and fitted new composite front door and side windows, removed and disposed of old front and porch door plus rendering
Customer Service
Quality
Value
David and the team were amazing throughout. He went through all the different options with us including some suggestions and followed up with the manufactures to check details with us. Installation was completed quickly and we were kept updated throughout, the place was left spotless afterwards. Brilliant service and would highly recommend them and plan to use them again next year for further work.
Customer in Greater London Posted on 01/01/2020 , work completed 18/11/2019
Exceptional work
Customer Service
Quality
Value
Danny and Dave fitted new windows and doors for us and the standard of work was excellent. At all stages we felt the utmost confidence in them and the results bore this out. We assumed we’d need to redecorate where the old windows has come out but this turned out not to be the case. In each room, the finish on the sills and surrounds was way beyond what was there before. Honestly, we couldn’t be happier.
Customer in Greater London Posted on 15/10/2019 , work completed 19/09/2019
Good professional job
Customer Service
Quality
Value
This job was done promptly and in the time promised. David also kindly filled in some holes and cracks which I hadn't asked for but which I much appreciated. It was a good professional job with which I am very satisfied.
Customer in Surrey Posted on 30/10/2019 , work completed 28/10/2019
New front door - returning customer
Customer Service
Quality
Value
Homesafe had installed patio doors for me last year so when I decided to look for a new front door I got in touch again. Just as with the first time, Danny was approachable, easy to deal with, transparent about pricing and clear as to the lead time for production and installation. As anticipated, installation took about half a day; the site was left immaculate when the work was complete. A week later Danny returned, as agreed, with the two extra keys that I had ordered. My new front door makes a big difference to the appearance of my house and I am delighted with it.
Customer in Greater London Posted on 10/07/2020 , work completed 16/06/2020
Excellent work, super efficient
Customer Service
Quality
Value
Danny delivered an excellent window replacement for us. Quoting was quick (no upselling or faffing) and super-responsive. He took our concerns around COVID-19 seriously, was very clear about timings, costs and delivery. On the day the work was completed to a great standard, slightly ahead of schedule, and there wasn't a trace left behind. Really impressed.
Matt in Greater London Posted on 26/07/2020 , work completed 22/07/2020
A fantastic service from start to finish!
Customer Service
Quality
Value
This is the third time we’ve used HomeSafe glazing and locks. In our previous property we had standard UPVC windows installed. This time around we wanted something different and asked for advice on what was available. David suggested flush finish windows from the “Timeless” range. We received the quote promptly and decided to go ahead. They arrived promptly on the first day of the installation, ensured all areas were well protected before getting on with the work; each room was cleaned at the end of each day to the point you wouldn’t have known they were there. We’re overjoyed with the windows, and feel lucky to have received such a great, personal service from David and Danny; clearly masters in their craft.
Customer in Greater London Posted on 28/01/2021 , work completed 27/01/2021
New Front Door
Customer Service
Quality
Value
We had used Homesafe to install new windows in 2019 and when we wanted a new front door there was only one choice. David helped us go through the choice available and quickly sent through the quote. As before his communication before, during and after the installation is fantastic. David & Danny are utmost professionals and the work was done in half a day. Everything was clean and tidy as before and we could not be more pleased with our new front door. I wouldn't hesitate in choosing Homesafe
Customer in Greater London Posted on 27/02/2021 , work completed 22/02/2021
Excellent customer service
Customer Service
Quality
Value
Great customer service. Options and customisations for a newly built porch were clearly explained and accommodated. Professional installation. Very pleased with windows and doors.
Customer in Surrey Posted on 04/03/2021 , work completed 02/03/2021
Can’t fault them!
Customer Service
Quality
Value
From the quote to carrying out the work of replacing 3 windows was all so easy, professional and friendly, good price and an excellent job, really nice people to deal with, would highly recommend, you will not be disappointed!
Customer in Surrey Posted on 21/07/2021 , work completed 05/07/2021
A True Professional
Customer Service
Quality
Value
Homesafe provided friendly, reliable, and professional service at every stage in supplying and fitting a number of double glazed units to timber windows. We have used them in the past and were very pleased with the results thanks to David.
Customer in Surrey Posted on 22/07/2021 , work completed 08/06/2021
Homesafe - fantastic work!!
Customer Service
Quality
Value
Homesafe - fantastic work!! Danny & his Team are friendly, punctual, polite & did a wonderful job - thank you
Customer in Greater London Posted on 07/09/2021 , work completed 31/05/2021
New Front and Back Door Supply and Fitting
Customer Service
Quality
Value
Homesafe was recommended by close local friends as they had supplied and fitted a Front and Back Door for them recently. When we contacted Homesafe they clearly explained the options so that we had a good choice for doors to decide upon with the options we needed. The quote as agreed and delivery/install date confirmed. They arrived on schedule and did the install very efficiently and both tidied and consulted with us as the installation progressed. Very polite and professional throughout the job and ensured the installation meet our needs and expectations. Final invoice was paid after installation with no changes to original quote. One small issue after the install which was fixed very quickly.
Customer in Greater London Posted on 06/02/2022 , work completed 10/01/2022
New windows look great!
Customer Service
Quality
Value
Homesafe replaced our back bedroom and bathroom windows. Danny provided great advice at the quotation and answered all questions we had. The price quoted was very reasonable and the job was completed efficiently. They were clean and tidy and friendly. Everything went great and I wouldn't hesitate to recommend them to anyone.
Customer in Greater London Posted on 31/03/2022 , work completed 21/03/2022
Outstanding quality and service
Customer Service
Quality
Value
Our project was for a replacement window and a set of sliding doors. There are a number of local window suppliers in this area, but Homesafe Glazing are the best. From the first enquiry, the survey visit through to the installation, the whole proces was seemless and of the highest standard. (Local competitors didn't even show up for appointments we'd made! Others were less than thorough in their survey.) Thoroughly recommend Danny and the team at Homesafe.
Customer in Greater London Posted on 06/04/2022 , work completed 04/04/2022