Endorsed by Which?

Homesafe Glazing

5.0

198 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
198 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Replacement bathroom window
Customer Service
Quality
Value
Prompt and efficient service. Very neat job. All rubbish cleaned up afterwards. Kept to agreed schedule and price. It it too soon to comment on any after-sales issues yet, but on a previous job for replacement porch doors, there was a problem with the lock becoming a bit stiff about 1 year after installation - I called them and they arrived the same day to make the necessary adjustment free of charge. So, very happy with their customer service - this was one reason that I was confident to use them again for the bathroom windows.
Customer in Greater London Posted on 08/05/2021 , work completed 30/04/2021
Composite door review
Customer Service
Quality
Value
We were very impressed with how professional ethics the company was, from 1st meeting to installation, always turned up on time and followed up with emails really quickly. We were kept informed with unexpected delays due to supply. The workmanship carried out is really high standard, everything was spotless after installation. We also love our new composite door. Thank you David, we look forward to working with again.
Customer in Greater London Posted on 06/09/2021 , work completed 02/09/2021
Great installation - One very happy customer
Customer Service
Quality
Value
In total Danny & his team replaced 8 windows and 2 doors, also installing new fascias & soffits front and back. From the initial contact Danny was quick to visit, survey, measure up and provided a very competitive quote within days. No pushy sales talk nor pressure put on me. From the start, I could not fault their workmanship or professionalism throughout the whole process which only took 4 days. Every day they were punctual, polite & friendly. They tidied up at the end of each day, leaving the house even cleaner than before! Nothing was too much trouble - any slight concerns were answered straightaway and Danny sorted out a few minor issues promptly. I had to wait a few weeks for the composite front door to be ready for installation due to a lack of materials globally but Danny kept me well informed at all stages and I was happy to wait. I was concerned about having to redecorate afterwards but there was absolutely no need to worry - simply perfection. I am so happy with the end results and therefore have no hesitation in recommending Homesafe Glazing & Locks!!
Ann in Greater London Posted on 05/08/2021 , work completed 29/07/2021
Excellent Job
Customer Service
Quality
Value
We chose Homesafe after they were recommended by friends and we had received quotes from a number of other companies. They installed UPVC windows throughout the property and new front and back doors. We were given sensible, honest advice on the best windows for our property and a reasonable quote. The work was carried out quickly and efficiently with minimal disruption. They had a well planned time schedule and cleared up any mess thoroughly at the end of each day. The fitters were cheerful and friendly and happy to discuss how work was progressing. We are very pleased with the result. The windows and doors look great and are of good quality and well fitted. We would not hesitate to use this company again and recommend them to others.
Customer in Greater London Posted on 07/01/2022 , work completed 17/12/2021
Amazing finish to our complete renovation
Customer Service
Quality
Value
Homesafe have a very friendly team who were able to guide us through design, material choice and budget in order for us to achieve a wonderful finish to our home. They are diligent and practical and extremely customer-oriented in everything they do. Whenever we wanted to make any tweaks they were able to pivot quickly to accommodate. We are very happy with the finished works and would recommend anyone who wanted their windows or doors renovated to reach out to them for their advice!
Customer in Surrey Posted on 11/02/2022 , work completed 11/02/2022
Professional, efficient & friendly
Customer Service
Quality
Value
We needed a couple of UPVC (leaded) windows replaced in our house. Danny & Marc were friendly, communication was swift and the work carried out was very professional and tidy. You can tell that the company really cares about their customer base. Highly recommended. (Note: We also previously had a sliding glass door and front door replaced. The experience at that point was the same as described above - hence we didn't hesitate to become repeat customers.)
Customer in Greater London Posted on 22/01/2022 , work completed 13/01/2022
Great work.
Customer Service
Quality
Value
We had a fantastic experience with Homesafe. David and the team were all highly professional and their workmanship was exceptional. The work was completed in a very short time and the house was cleaned to a very high standard every evening before they left each day. We would recommend them to anyone looking to replace their windows and doors.
Customer in Greater London Posted on 27/11/2022 , work completed 07/11/2022
Exactly what you want
Customer Service
Quality
Value
Danny and team were great. Getting a quote was easy and we never felt under any pressure. Danny answered our questions and changed the style for us partway through the process. Then the team did a great job of fitting the windows.
Customer in Greater London Posted on 27/11/2023 , work completed 10/11/2023
Very professional service
Customer Service
Quality
Value
Danny and his team (Mark and Dave) are polite, tidy and highly professional. We are delighted with the quality of our new windows.
Customer in Greater London Posted on 20/10/2023 , work completed 16/10/2023
New Doors and Windows
Customer Service
Quality
Value
I used Homesafe in my previous property and knew I wanted to use them again once I moved. Once again I was not disappointed, excellent service and fantastic workmanship. Very nice guys to have around and left everything clean and tidy. I would not hesitate recommending to friends and family and would certainly use them again.
Customer in Surrey Posted on 10/04/2024 , work completed 21/03/2024
Extension 3 pane patio door installed and replaced bedroom window
Customer Service
Quality
Value
We recently had an extension completed to the kitchen with a bespoke 3 pane sliding patio door. From the start to finish the design, installation and completion was faultless. Excellent professional approach with excellent workmanship throughout the project. Extremely happy with the work. Would highly recommend.
Customer in Surrey Posted on 11/04/2024 , work completed 11/03/2024
Superb door fitting
Customer Service
Quality
Value
We used Homesafe as we found them via Which. The team came round and gave us a good estimate that was very clear and a fair price. Door fitting was clean, on time and done by a very proficient fitter. It was done in good time (not rushed) and post work was tidied up pretty well. We had one issue that was fixed very quickly. We will use Homesafe again.
Customer in Greater London Posted on 24/07/2024 , work completed 29/09/2023
Professional, thorough, and good people to have in your home
Customer Service
Quality
Value
The job involved replacement of 4 sliding windows and a set of balcony doors. The replacements had to be a specific brand / model, so quotes were like for like. There was a wide spread of estimates. I asked 5 firms and Homesafe was somewhere in the middle. I was not looking for the lowest quote. What made me choose Danny was that it was important to me to meet at least one of the people who would be doing the work. Danny assessed the job more thoroughly than the others and I felt confident in my choice. Communications throughout were good. The team were a pleasure to have around. Arrived bang on time, parked with respect for the trees around the property, and worked neatly and tidily. I’m very happy with the end result, everything works perfectly, and Danny took time to talk me through a bit of maintenance and of course to ensure we were happy with everything. Thoroughly recommended.
Customer in Greater London Posted on 01/07/2024 , work completed 30/06/2024
New UPVC windows
Customer Service
Quality
Value
Great experience with Homesafe from start to finish - polite, informative, reasonably priced and a great end result. Our new windows are fantastic and the installation process couldn't have been better. Would highly recommend.
Customer in Greater London Posted on 20/11/2024 , work completed 15/11/2024
The trader replied (on 20/11/2024)
Thank you for your very kind words, it was a pleasure to help you with your home improvement project, and were glad your happy with the end result.
Excellent service, highly recommend!
Customer Service
Quality
Value
Danny and his team changed all the windows in my house, the back garden double doors, my front door and the back door to the garage. The work was completed within the timings given/budget and to a high standard. Danny sent me images to show me what the windows/doors would look like prior to fitting, which was very helpful. Danny is very professional and puts your mind at ease, especially when this was my first time undertaking a house refurbishment project. I highly recommend Danny and his team for they are honest, trustworthy, reliable and have excellent attention to detail.
Customer in Greater London Posted on 18/12/2024 , work completed 12/07/2024
The trader replied (on 18/12/2024)
Thank you for your very kind words. It was our pleasure to help you with your renovation project.
New composite front door
Customer Service
Quality
Value
Danny and his team were excellent to deal with from the initial quote to scheduling the work, carrying out the actual work and aftercare. The job was completed quickly and professionally and the work area was left tidy. I'm really happy with the experience and would thoroughly recommend Homesafe Glazing and Locks.
Customer in Surrey Posted on 18/12/2024 , work completed 14/11/2024
Excellent work
Customer Service
Quality
Value
Outstanding work by the team. Arrived on time and were clean and tidy throughout. The work was completed on time and looks great. I would thoroughly recommend this company to friends and family and would use again if we needed to.
Customer in Greater London Posted on 23/10/2024 , work completed 22/10/2024
Excellent double glazing
Customer Service
Quality
Value
Homesafe Glazing double-glazed my whole house. David was always on time for the surveys, and let me have a schedule of work, which he kept to exactly. They turned up at 8 am every day and worked nonstop, and the work was completed on time. I am thrilled with the double glazing and new doors, a wonderful job.
Customer in Greater London Posted on 22/11/2025 , work completed 04/11/2025
Bay window consisting of three sections
Customer Service
Quality
Value
Excellent from start to finish. It was clear from the moment I met Danny that he was extremely knowledgeable and was able to impart good, solid advice. The quote was very detailed and communication was excellent. The fitters turned up on time and were extremely clean and tidy. Windows look fabulous. Many thanks go to Danny and his team. Thoroughly recommend.
Customer in Greater London Posted on 06/01/2026 , work completed 24/11/2025
Home improvements
Customer Service
Quality
Value
Complete replacement of soffits and guttering and a new roof on patio. The works were completed on time and to a high standard.
Which? Trusted Traders Consumer Posted on 23/03/2018 , work completed 23/03/2018
Homesafe Glazing
Customer Service
Quality
Value
Excellent work, pleasant and helpful staff, clean and tidy, on completion.
Which? Trusted Traders Consumer Posted on 08/03/2018 , work completed 08/03/2018
Excellent work
Customer Service
Quality
Value
I used Homesafe to replace my back door and rear picture window. I had used them previously to replace my front door with a composite door and had been extremely happy with David's work so didn't hesitate to use them again. David is always very professional and provides outstanding service from the quote right the way through to fitting. The price is always competitive and David keeps you informed of progress every step of the way. I cannot recommend them enough.
Customer in Surrey Posted on 27/01/2019 , work completed 18/01/2019
Attended to gain entry when locked out
Customer Service
Quality
Value
Very prompt and courteous service, after locking ourselves out. Back in our house within 30 minutes of call out. Price as agreed.
Customer in Surrey Posted on 28/01/2019 , work completed 27/01/2019
Replacement double glazed panes
Customer Service
Quality
Value
A very good experience. Very careful measuring and assessment of the work to be carried out. Prompt estimate and flexibility on timing of work. Good communication including talking through the work to be done and the issues arising. Team of two very polite, tidy and careful not to damage any of the surrounding wooden frames. You would hardly know that the panes had been replaced. Highly recommended.
Customer in Greater London Posted on 16/03/2019 , work completed 01/03/2019
Front Door Fit
Customer Service
Quality
Value
Homesafe Glazing fitted a new front door and side windows for us. The initial survey was booked and they arrived on time. There was none of the normal sales patter, I was asked my requirements and shown what would best fit these. The job was then measured up and I was promised I would receive a quote the following day. I did receive the quote and it came in significantly cheaper that a quote I had already received for the same job. I accepted the quote and agreed a date for the fit. The fitters turned up on time and were smart and polite. They put sheets over my furniture and were very clean and tidy throughout. The job was finished in good time and to a very good standard. The fit was very professional and all the making good was of a very high standard. I would have no issues in using Homesafe Glazing for any further works to my house and I thoroughly recommend them, 10/10.
Mr Stone Posted on 04/03/2019 , work completed 04/03/2019