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David Osborne T/A Celsius Plumbing & Heating

5.0

97 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Sep 2019

About

www.centralheatingayrshire.co.uk

Established in 1999, Celsius Plumbing and Heating are proud to have built a reputation based on providing excellent workmanship while maintaining a personal, customer focused service.
We are a family business, but we have the knowledge and backup to tackle larger projects with the same efficiency and attention to detail.

We install, service and repair all makes of central heating boilers including natural gas, electric, oil and LPG and we are Gas Safe registered.

We also provide a bathroom design, supply and installation service and are affiliated with Utilities Warehouse, which can save you money by consolidating your utility bills.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Gas emergencies
    • Power flushing
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Immersion Heaters
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bath re-enamelling and surfacing
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
    • Kitchen worktops
  • More Services

    • hot water cylinders

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
97 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable plumbing and heating engineers
Customer Service
Quality
Value
Celsius provide a prompt, efficient service for all plumbing and central heating/gas appliance related requirements.
Customer in South Ayrshire Council Posted on 24/06/2022 , work completed 23/06/2022
The trader replied (on 29/06/2022)
Thank you for taking the time to leave us a review Kind regards Claire@ Celsius
Refit of main bathroom
Customer Service
Quality
Value
Having used Celsius for previous work, called them again to refit main bathroom from initial designing to installation. As per previous experience found David and his team to be very knowledgeable and professional in all aspects of their work. Always professional, reliable and on time, wouldn't use anyone else. Great job.
Customer in South Ayrshire Council Posted on 06/06/2022 , work completed 29/04/2022
The trader replied (on 29/06/2022)
Thank you very much for your kind review, as always it was a pleasure to work for you. Kind regards Claire @ Celsius
Electric shower replacement
Customer Service
Quality
Value
I have used Celsius before and they never disappoint. Always punctual and get the job done. I would not call anyone else for my plumbing and heating needs.
Customer in South Ayrshire Council Posted on 10/01/2022 , work completed 03/01/2022
The trader replied (on 18/01/2022)
Many thanks for taking the time to leave us a lovely review, we thank you for choosing Celsius and happy to be of assistance
Brilliant service
Customer Service
Quality
Value
Very knowledgeable and experienced workmanship by true professional. Couldn't recommend more highly and will definitely use again.
Customer in South Ayrshire Council Posted on 30/12/2021 , work completed 20/12/2021
Excellent Job Done to Schedule and Budget
Customer Service
Quality
Value
Good plumbers are like hens' teeth , but we found this one. An excellent job done to schedule and budget despite a number of problems arising as it was a complete upgrade of an existing bathroom. The quality of his workmanship was of the highest quality and the tiling was superb. It was all done within five days and we are very satisfied customers. From his first visit to estimate the job through to the successful conclusion of the job , his attitude, helpfulness, cleanliness and communication could not be faulted. We were very fortunate to find Celsius and would highly recommend David Osbourne to any potential clients. The only downside is that you might have to wait a couple of months for a place on his schedule - but believe me , it is well worth the wait .
Customer in South Ayrshire Council Posted on 01/12/2021 , work completed 29/11/2021
The trader replied (on 18/01/2022)
Many thanks for your kind review, David is very particular with his tiling and loves the challenge of installing bathrooms. We thank you for choosing Celsius
Superb Firm
Customer Service
Quality
Value
I cannot praise Celsius enough. On 15th November we reported that our boiler had failed. Upon inspection we were told that the fan had stuck but had been lubricated and all was well. However, we were warned that it might fail again but that the details of the fan had been noted. Today it failed again and I reported this at 0815. The engineer arrived at 0915 with a replacement part and by 1000 all was working well. As customers of Celsius for many years we have always found the service to be quick, superb and caring. The whole staff deserve credit for their dependability.
Customer in East Ayrshire Council Posted on 25/11/2021 , work completed 25/11/2021
The trader replied (on 30/11/2021)
Many thanks for taking the time to leave a lovely review, we were very lucky on this occasion to be able to rearrange some jobs to accommodate for the breakdown and have the part in stock. We were happy we could get you back up and running as it was very cold that day. It has been a pleasure working for you over the years, Kind regards Claire @ Celsius
They serviced the boiler and two gas fires
They arrived on time on date agreed. This was the annual check of the gas boiler where checks were made visually on boiler and flue. I think they cleaned and adjusted certain parts. Both gas fires were stripped down, cleaned and checked. Adjustments were made to gas supply to ensure burner working properly. Both flues were checked for tightness and no leaks found. Both fires were rebuilt and tested on completion. Both fires are working well.
Customer in South Ayrshire Council Posted on 02/11/2021 (Reviewer did not use service)
The trader replied (on 30/11/2021)
Thanks for taking the time to leave us a review .Kind regards Claire @ Celsius
fixed the underfloor heating
Customer Service
Quality
Value
Celsius Plumbing & Heating fixed the underfloor heating manifold for us and sorted out the boiler pressure problem for us. Really friendly and approachable, super-efficient and always ready to help. Cannot recommend them enough!
Christelle in North Ayrshire Posted on 15/10/2021 , work completed 15/10/2021
The trader replied (on 30/11/2021)
Thanks you Christelle for your lovely review, our engineer David is very experienced with underfloor heating and I am glad he managed to resolve the issue. Kind regards Claire @ Celsius
Superb work from Celcius
Customer Service
Quality
Value
David gave a quote, indicated that he was busy with other projects but set a date on which he could do the work. He turned up exactly on that date, did the work very efficiently with his team, was caring to my old mum in her flat, communicated progress extremely well, solved problems that were hidden at time of quote, adjusted quote very reasonably, and left her with a spectacular new bathroom.
Customer in South Ayrshire Posted on 14/10/2021 , work completed 30/09/2021
The trader replied (on 30/11/2021)
Many thanks for your review, David enjoyed working on this bathroom and although he found a few problems at the start of the job, the bathroom was stunning on completion. We thank you for choosing Celsius Kind regards Claire
Replacement electric shower
Customer Service
Quality
Value
From my original inquiry about fitting a new electric shower I was impressed with Celsius. I spoke to Claire who quickly sent me a quote for the work and organised a date. We required an update to our electrics to cope with the power of the shower which was organised by Celsius and the work was completed by 2 electricians (McKissock) and the plumber. They worked hard and cleared up at the end. They explained what they had to do and how the shower worked. The electricians had to move some heavy furniture for access and did so with no complaint. All in all we were very happy with the work carried out and now have a great new shower which isn’t going to trip our electrics!
Customer in South Ayrshire Council Posted on 07/10/2021 , work completed 06/10/2021
The trader replied (on 12/10/2021)
Thank you for taking the time to write a lovely review, it was our pleasure to install a new shower for you Kind regards Claire Osborne
A Silk Purse out of a Sows Ear
Customer Service
Quality
Value
Based on the satisfactory completion of two minor jobs by carried out for us by Celsius we sought David Osborne's advice on upgrading our 30-year-old, very inefficient, central heating system. David suggested that the existing pipework and radiators be replaced with larger bore pipes and larger radiators. The Vaillant boiler was only ten years old and was deemed to be worth retaining. In addition, he recommended the installation of TRVs on all radiators. David carefully calculated the size and number of radiators required and subsequently submitted his estimate which we accepted. The date for starting work was set some two months in advance and work started on time. Removal of the old radiators and installation of the new radiators and TRVs was straightforward. Installation of the new larger bore pipes was trickier, involving much time threading the pipework through the void underneath the ground floor as well as in the eaves of the house. Nevertheless, the work was carried out with minimal impact on me or my wife. Dust sheets were laid out and the house remained habitable with the minimum of mess and disruption. The work was neat and tidy, the house was left in good shape at the end of the project. Communication was very good. Shortly before work began Claire Osborne had notified us of an impending price increase on the hardware and we were able to buy at the old price, quite a saving! The job was completed on budget and on time. Our system now works very well.
Customer in North Ayrshire Posted on 03/10/2021 , work completed 07/09/2021
The trader replied (on 12/10/2021)
Many thanks for choosing Celsius to install new radiators, David enjoyed the challenge of installing the pipework throughout and i loved the kind treats made by your lovely wife Kind regards Claire Osborne
Excellent experience
Customer Service
Quality
Value
Really can't fault Celsius and the team. From letting them know we had an issue with our boiler to them coming and eventually replacing it. Then mid replacement finding a gas leak. They took the time to find the leak and fix it all the while being brilliant and efficient and relaying information. Customer service was great too. Really did go above and beyond and we are forever grateful. All round excellent work from an excellent team.
Customer in South Ayrshire Council Posted on 09/02/2021 , work completed 08/02/2021
The trader replied (on 26/03/2021)
Thank you for your kind review, it was our pleasure to carry out the boiler install and remedial works for you. Kind regards Claire @ Celsius
Superb Service
Customer Service
Quality
Value
Anyone who is thinking of plumbers and heating engineers , waste no time and call these guys, I had major issues with a unvented cylinder tank, which left me with no water to my property, (a conventional heating system), they knew how this system operated straight away, and scheduled me in for a repair. When the guys arrived, they were so professional and clean and respected and worked within the covid guidelines the experience of dealing with this company has been nothing more than professional. I would recommend this company to anyone. So if you want the job done right then call them . Superb service.
Customer in Renfrewshire Posted on 18/01/2021 , work completed 11/01/2021
The trader replied (on 26/03/2021)
Thank you for taking the time to write us a lovely review. We are very grateful you chose Celsius to carry out the works and get your hot water operational again. Kind regards Claire @ Celsius
Highly recommend this company
Customer Service
Quality
Value
A leaking upstairs shower fitment was found to be the cause of water coming through the bedroom ceiling below! I turned the water off at the mains and started searching for a plumber. Celsius was a company I had not used, but saw it had good on-line reviews. David attended promptly, isolated the shower, which allowed the water and central heating to be turned back on. The rear of the shower fitment was in the loft space, so David took photographs on his phone to show us the problem. He sourced and installed a new shower fitment, without any disruption to the surrounding wall ceramic tiles. This was my first experience of Celsius and I found David to be pleasant, knowledgeable, efficient, prompt and a tidy tradesman. The price was acceptable and communication throughout was excellent. Celsius is now my Go-To plumber and I highly recommend their service to others.
Customer in South Ayrshire Council Posted on 26/11/2020 , work completed 21/11/2020
Excellent service from point of contact to completion of work
Customer Service
Quality
Value
First contacted Celsius when we moved house and required gas safe inspection and an estimate for a new boiler. Unlike other firms in south Ayrshire, a timely estimate was provided and when accepted a timescale was agreed following discussion on options and Davey turned up to complete the work which he did to a high standard. He discovered a small but long standing leak which required him to replace floor boards. We were so impressed with his professionalism, we have gone on to commission him to create a utility room, new bathroom and new kitchen. Davey has created a reliable team around him from administration, to other trades and so we have not had the added stress of having to arrange electricians, plasterer, roofer, or arrange skips. He pays attention to detail and resolves any issues in a calm manner. I would unreservedly recommend Celsius.
Customer in South Ayrshire Council Posted on 11/11/2020 , work completed 08/11/2020
The trader replied (on 30/11/2020)
We thank you for taking the time to leave us a great review. We have really enjoyed working on your bathroom, kitchen and utility room and think they look amazing. Kind regards Celsius
Boiler service and Heating system repair.
Customer Service
Quality
Value
We do not normally leave reviews for Products and Services but on this occasion felt that it was merited. Excellent customer service from David Osborne and his team, kept us updated reschedule, repairs carried out proficiently. Highly recommended would use again.
Doug Mills in South Ayrshire Posted on 05/11/2020 , work completed 23/10/2020
The trader replied (on 10/11/2020)
We thank you Mr Mills for your lovely review, it was our pleasure to work for you and resolve the issues with your system. Kind regards Claire @ Celsius
Terrific company and service
Customer Service
Quality
Value
From the initial investigation of a non working boiler to a replacement new boiler I cannot fault David and the company at all. Prices and quotes were more than acceptable every time. They were able to find time in busy days, very late on one occasion, to look at and trace faults in the old boiler when we had no heating or hot water and they did this on more than one occasion. We then decided to opt for a full replacement given the age of the original boiler and were offered good quotes for different boilers the day of our decision. They did the work within 24Hrs of the quote being received by us!! Work area was clean and tidy when they were done. Phone call always answered or returned and they are friendly and helpful every single time. Cannot recommend enough.
Customer in South Ayrshire Council Posted on 17/10/2020 , work completed 13/10/2020
The trader replied (on 10/11/2020)
Many Thanks for your review, we understand at this time of year we have to prioritise heating to ensure our customers stay warm. Our engineers pride themselves on being clean and tidy. Thank you for your custom Kind regards Claire @ Celsius
My review
Customer Service
Quality
Value
1. Investigate gas leak. 2. Very awkward access. 3. Source of leak determined and solution proposed. 4. Work completed at cost less than estimate. 5. Kept well informed of all aspects of work.
John, Ayrshire Posted on 29/07/2020 , work completed 03/01/2020
The trader replied (on 11/11/2020)
Many thanks John for taking the time to leave a review. Kind regards Claire @ Celsius
Prompt & professional
Customer Service
Quality
Value
The service was excellent and to a high standard.
Elizabeth, Ayrshire Posted on 19/06/2020 , work completed 05/06/2020
The trader replied (on 22/06/2020)
Many Thanks Elizabeth, it was a pleasure to work for you. Kind regards Celsius Plumbing & Heating
Professional, friendly and competent service
Customer Service
Quality
Value
Many thanks to David, the Celsius customer service and installation team for all their work to remove and install a new, up to date heating system. Found everyone to be very friendly, knowledgeable and helpful throughout. Provided sound advice on new system requirements and carried out work in a highly professional, competent manner. Regularly advised of ongoing progress with all work completed on time and to a high standard. Would highly recommend David and his team and will certainly use Celsius for any future work.
Customer in South Ayrshire Council Posted on 11/03/2020 , work completed 22/01/2020
The trader replied (on 22/06/2020)
Many Thanks for your kind review, our engineers take great pride in the work they carry out and like to leave the job clean and tidy. We look forward to working with you in the future. Kind regards Celsius
Great boiler service
Customer Service
Quality
Value
Came quickly after arranging boiler service. Friendly and professional, and kindly arranged convenient time. Recommended.
Customer in South Ayrshire Council Posted on 08/02/2020 , work completed 24/01/2020
Excellent work.
Customer Service
Quality
Value
Major remedial work on bathroom. Replacing bath, shower and flooring. Good advice and recommendations. Resourceful when faced with problems. Very good quality of work.
James, Ayrshire Posted on 27/01/2020 , work completed 27/01/2020
The trader replied (on 11/02/2020)
Dear James, Many thanks for your review. Our employees were glad to have the opportunity to work for you, and look forward to attending any further plumbing and heating needs you may have. Kind regards Celsius Plumbing & Heating
Replacement boiler
Customer Service
Quality
Value
Came out initially on 23rd December which other companies contacted were unwilling to do. Offered 2 alternatives for replacement boiler. Explained scope of work done fully. Work completed in under a day. Friendly service throughout. Happy with our new boiler and all other aspects of the job. Would certainly use again.
Customer in South Ayrshire Council Posted on 15/01/2020 , work completed 09/01/2020
The trader replied (on 29/01/2020)
Dear customer, It's great to hear that you're happy with our service, and at a busy time of the year, too. We look forward to hearing from you again. Kind regards Celsius Plumbing & Heating
Boiler replacement and gas pipe upgrade
Customer Service
Quality
Value
Excellent work carried out in a professional manner, completed in less than a day! Very happy with my new boiler and no mess for me to tidy up. David and his team made it as pleasant an experience as possible. Will definitely use them in the future.
Customer in South Ayrshire Council Posted on 29/12/2019 , work completed 16/12/2019
The trader replied (on 29/01/2020)
Dear Customer, Thank you for your kind review. Our plumbers do like to make sure that they leave no mess behind and are delighted to hear that you're happy with their work. Kind regards Celsius Plumbing & Heating
Gas central heating boiler repair.
Customer Service
Quality
Value
We contacted Celsius to enquire about a repair to our Gas central heating boiler. Their service was first rate from beginning to end . A friendly and efficient administrator answered the phone within a few within a few rings and offered us an appointment the next working day. The engineer arrived on time. He was personable and knowledgeable, completing the repairs within an hour and taking the trouble to explain what was required. He left the place neat and tidy before leaving for his next job. A very reasonable invoice followed soon after with easy options to make payment. We chose to pay by phone. The phone was again answered straight away by another administrator, just as good as the first. Our Central Heating is working better than it has in years. We would have no hesitation in recommending Celsius Plumbing and Heating as a friendly, efficient and trustworthy firm.
Customer in South Ayrshire Council Posted on 18/12/2019 , work completed 16/12/2019
The trader replied (on 22/01/2020)
It's a real pleasure to hear that we've left a customer happy with our service. We do try very hard to make sure our customers are informed all the way through our jobs. Our engineers do take pride in doing a good job, and clearing up after themselves. We look forward to hearing from you again. Kind regards Celsius Plumbing & Heating