Davis & Gold Limited

I have used Davis & Gold a few times over the last month or so for different jobs relating to our heating/plumbing. I couldn't recommend them highly enough. They are prompt, knowledgeable, their engineers are charming, low key and efficient. Their quotes are reasonable and no-nonsense. No renegotiation just exactly what they quoted. A couple of things needed tweaking and they returned quickly, resolved them with no quibbles. 10/10 without hesitation.

Our old boiler had nearly stopped working and I contacted Davis and Gold on a recommendation from a neighbour. It was a good experience from the start, the telephone receptionist was kind and helpful, promising to divert the boss so he could come and look. He arrived 90 minutes later, discussed the work and options, promised his engineers were quiet and well trained and that they would always leave us with hot water. They started a few days later and were as good as the promise, we have a small kitchen and they had lots of kit but made sure we could always get to the kettle and that it was full. They were all delightful and amazingly hard working. They chose to wear masks even though we felt safe enough for them not to. They cleared up every day and did leave us with hot water. They took out old tanks and pipes, refitted woodwork and were very quiet indeed. They finished slightly early than expected and walked us through the new equipment slowly and carefully. They showed us exactly what they done in all the rooms and managed to fit in a power flush too. They took all the waste materials away with them and we were absolutely delighted at the work. I can’t recommend them highly enough.

Have used this company twice now, once to install a new boiler, radiator and storage tank, and again to service the boiler. On each occasion I have been impressed by the standards of work and courtesy shown. I believe the guys are directly employed (no sub-contractors here) and and obviously take pride in representing a family owned business. I will use this company again in the future and on the basis of their previous work, can recommend them without reservation.

I was really impressed with the service from Davis & Gold. It was only a boiler service that I needed, but the engineer was very impressive - he arrived on time, was well presented, polite and explained very clearly the work he was going to carry out. He carried out the work very efficiently, was very clear in explaining the findings and was incredibly courteous. The cost of the service was very good value. In all a very good experience and I will certainly use Davis & Gold again.

Contacted Davies and Gold who regularly service our boiler after it cut out and failed to start. They promptly sent around an engineer to examine and diagnose the problem which was too expensive to repair. Two days following the initial visit they were able to fit a replacement boiler only a week before Christmas, it was also urgent due to the cold weather. The work was done well and according to the estimate I was given for the job. We were impressed by the very helpful manor of the engineer who did the work quickly and efficiently and with due consideration to social distancing.

I have used Davis and Gold for over 20 years. Today was the annual service for my central heating boiler - which they installed a few years ago. As always, the service, from the office staff to the engineer, was efficient, courteous and couldn't be faulted. Over the years, I have recommended them to friends and neighbours and will continue to do so. Thank you.

All my 12 central heating rads needed replacement. They had bespoke covers on them too. So I wasn't looking forward to the exercise. But the engineer workmen fathomed it all out and got on with it. I had a new area fitted with a radiator too. They made the three days painless. Davis & Gold are always knowledgeable, efficient and one can trust in their ability to do a good job. I have used them for around 10 years now and can highly recommend them.

The Engineer & his assistant arrived on time to install my new heating and water system, wearing the appropriate gloves & masks throughout. They were extremely polite, helpful, efficient, confident & aways mindful of the present circumstances. They had the necessary equipment to do the job over the four days as scheduled. They worked non -stop and completed the job on time. They were very tidy and cleared up afterwards removing all debris. Subsequent queries were dealt with immediately, providing excellent friendly after care.

On Thursday April 9th 2020, the day before the Easter weekend break, we discovered a problem with our boiler around lunchtime and were getting no hot water. Davis & Gold were contacted, as we've used them for many years to annually service our boiler, and we explained to them that, as we have a critical worker (NHS) living with us, hot water was essential. Within one hour James arrive on our doorstep, diagnosed the problem, and informed us that a new boiler was required. This was ordered immediately. The following morning, Good Friday, Jim & Dave arrived at 8.30am and worked for two hours to install the new boiler and by 11am we had hot water and heating restored. We are simply overwhelmed and amazed and the exemplary level of customer care, empathy and service that all of the staff at Davis & Gold have shown, They have all been absolutely brilliant and we are so grateful. We cannot recommend and praise Davis & Gold highly enough. A family founded and run business where everyone is professional and caring. Thank you

Davis + Gold have serviced our ancient boiler for some years. And kept it running way longer than its natural life. But the time came earlier this month for it to be replaced. They installed a new boiler, water tank and associated pump/pressure vents in a new location - and have transformed our hot water supply. Their recommendations were thorough, clearly expressed and affordable. They were always punctual and communication first-rate. The work was conducted by Daniel, a heating engineer of long experience aided by his apprentice Jamie. The work was conducted on budget and to timetable. They were unfailingly polite, helpful and considerate. When an alteration was required, they came up with the solution and implemented it the next day. I recommend them highly.