Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

429 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
429 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Prompt & Professional.
Customer Service
Quality
Value
Excellent service and very helpful and ready to advise on materials etc.
Doreen, Hampshire Posted on 08/08/2017 , work completed 08/08/2017
Brilliant Job & Very Professional & Helpful
Customer Service
Quality
Value
Derek & Sam were prompt on arrival & very helpful with advice. They have made our "tired" suite look like new & I can now get up off the settee without using my hands. We are both impressed by their professional approach & gentle carry of the work so it did not damage our newly decorated bungalow. Would have no hesitation in recommending them.
Clarissa, Hampshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 09/08/2018)
My first contact with Clarrissa was approx. 39 years ago we were very pleased that you remembered us and were able to make contact with us via Google. We undertook the renovation and re-upholstery of your high quality leather sofa & two chairs . As an added bonus the work that we have carried out can help you get up without you struggling . Also with expert handling of your furniture on pickup and delivery there was no damage to your newly painted bungalow .
Excellent & prompt job
Customer Service
Quality
Value
The service we received was first class. This is a professional company, whose work in re-upholstering our sofa and armchair was of extremely high quality. The furniture was returned in 9 days. I have no hesitation in recommending Dee Cee Upholstery.
Annabelle, Hampshire Posted on 21/03/2018 , work completed 21/03/2018
First class service - Highly recommend!
Customer Service
Quality
Value
We had two new sofa base cushions to replace very old ones. The people in this shop were extremely helpful and understood exactly what kind of product would be best. The price quoted was very reasonable and the order process was easy and seamless. The cushions were ready in less than two weeks and the owner of the shop even drove to our house to pick up the old cushions and replace with the new ones. I did not know this kind of personal service existed nowadays! Highly recommended and we would definitely use again. A fabulous small business!
Karen, Hampshire Posted on 16/07/2018 , work completed 16/07/2018
The trader replied (on 20/07/2018)
Hi Karen , thank you for such a fantastic review , as a small business it is important to be ready " to go the extra mile when needed " at no extra cost to our customers " after all you just cannot beat excellent service from a family business .
EXCELLENT SERVICE
Customer Service
Quality
Value
I had 4 large L shaped cushion's refilled and a zip repair. Derek gave me good advice and was very helpful. Was quoted they would be ready in 2 weeks, but were ready in one. Derek delivered cushions on his way home, fitted them on my sofa and made sure I was happy. I highly recommend Dee Cee Upholstery. Thank you so much Derek and Karen
Customer in Southampton Posted on 15/02/2019 , work completed 11/02/2019
The trader replied (on 29/03/2019)
At Dee Cee Upholstery & interiors no job is too small, the 4 x cushion interiors had reached there 'sell by date ' and were in desperate need to be replaced . After discussing the different options our customer took our advice and went for the best quality foam interiors with a thick polyester wrap for extra comfort . As our customer stated her sofas are as good as new now and at the fraction of the cost of replacements.
Upholstery of 2 settees and 1 armchair
Customer Service
Quality
Value
From the day we contacted the above company to the completed work we were very impressed with the service we received. We were kept informed all the way about collection of furniture, repair progress up to the last day when the furniture was returned. It took less time than we had expected to complete the work. The chairs look amazing and are very comfortable again. Thank you, Derek for your kindness and professionalism. We certainly will recommend Dee Cee Upholstery to our friends and family. Michael and Christel
Customer in Hampshire Posted on 03/03/2019 , work completed 01/03/2019
The trader replied (on 07/03/2019)
Dear Michael and Christel , thank you for such a lovely review . We are pleased that you were very impressed with our service and that we kept you in the ' loop ' every step of the way . At Dee Cee Upholstery & Interiors we always strive to be as professional we can , it's nice to have a job well done right down the line which leads to another satisfied customer who will gladly recommend our Re- upholstery service .
Upholster 2 rise & recline chairs
Customer Service
Quality
Value
Derek & his team were excellent from start to finish, the chairs were collected from my house & delivered back to me in the specified time. The workmanship is exceptional & the price quoted very competitive. I have no hesitation in using Dee Cee Upholstery again or recommending them to anyone else.
Customer in Hampshire Posted on 04/06/2019 , work completed 03/06/2019
The trader replied (on 11/06/2019)
At Dee Cee Upholstery & Interiors we are one of a few upholsterers with the expertise to re-upholster Rise and Recline chairs . As you can see our customers were highly delighted with their 'as new ' chairs and their review say's it all
Satisfied happy customer
Customer Service
Quality
Value
6 seat covers were recovered very professional. Good job done Dee Cee.
Bill, Hampshire Posted on 29/07/2019 , work completed 29/07/2019
The trader replied (on 02/08/2019)
Hi Bill, thank you for your review the 6 x loose drop in dining chair seats needed to be stripped to the base frame , and completely re-upholstered in stock fabric chosen from our bargain remnant room . We are pleased that you found us very professional, and happy with a good job done .
My review
Customer Service
Quality
Value
Extremely helpful and efficient company. High standard of work.
Mary, Hampshire Posted on 22/08/2019 , work completed 22/08/2019
The trader replied (on 06/09/2019)
Hi Mary ,thank you for your short but to the point review ,it ticks all the boxes for our 5 star service to you .
Upholstery
Customer Service
Quality
Value
Had chairs all recovered in new fabric and leather plus pine chairs and foot stall just recovered. Excellent job. Would highly recommend.
Customer in Southampton Posted on 15/11/2019 , work completed 15/11/2019
The trader replied (on 02/12/2019)
The 2 x Multiyork chairs originally had loose covers on , with a plain back . We deep buttoned the backs with fabric and used red leather buttons as a contrast. As you can see by our reviews we consistently get five out of five for customer service / Quality and Value for money , which leaves our customers sitting comfortably
Reupholster four dining chairs
Customer Service
Quality
Value
The work was completed in a week, the time originally agreed. Chairs were collected and redelivered free of charge. The chairs were recovered wonderfully well, entirely without wrinkles. Very efficient, courteous and competent work. Well done.
Customer in Southampton Posted on 19/11/2019 , work completed 19/11/2019
The trader replied (on 06/12/2019)
We always strive to deliver on time in an efficient courteous and business like manner, leaving you with chairs that are good as new Wishing you a comfortable Christmas from the team at Dee Cee Upholstery & Interiors
Lovely having work done by them
Customer Service
Quality
Value
So friendly, helpful and efficient. The chair they recovered for me is incredible craftsmenship.
Jane, Hampshire Posted on 24/10/2019 , work completed 24/10/2019
The trader replied (on 23/11/2019)
Hi Jane , at Dee Cee & Interiors always strive to offer expert advice in a friendly ,helpful and efficient way with no pressure to make a sale . It's a nice compliment that you appreciate our " INCREDIBLE CRAFTSMANSHIP .
Perfect service
Customer Service
Quality
Value
I required eight conservatory seat cushions recovered and having purchased goods from the same shop many years ago. I decided to give them a go. It was really good to find out that the shop is still run on a family basis and that two of the chaps in the shop were apprentice to Ron Eldridge. The service was perfect. The virus control is well supported and looked perfectly safe to get in the shop. The quality of the material and the workmanship was of A1 service. The cushions were completed on time. I highly recommend DeeCee.
Customer in Southampton Posted on 30/10/2020 , work completed 30/10/2020
The trader replied (on 18/11/2020)
It gives us great pleasure when previous customers come back to us after such a long time ( after 42 years in business i guess it must show that we are doing some thing right ) This is the first review to not only comment on our very high quality of workmanship and that our customer would highly recommend us but also how we manage the Covid 19 virus in our showroom
Craftsman who create something special
Customer Service
Quality
Value
We had a chair and ottoman reupholstered in a 'designer guild' fabric. The chair was brand new from loaf. The chair is better than new with more plump cushions and a more luxurious feel. Customer service is second to none. You really feel in the hands of masters.
Customer in Hampshire Posted on 09/11/2021 , work completed 09/11/2021
The trader replied (on 30/11/2021)
What a great review , this outlines everything we strive for in traditional old fashioned service
Helpful and professional
Customer Service
Quality
Value
I ordered a cushion pad for a bay window seat. I was able to communicate all measurements and requirements on-line with same day responses to all my requests. The final product soon ready and is perfect for my use. I can recommend this service without reservation.
Customer in Hampshire Posted on 06/07/2021 , work completed 28/06/2021
The trader replied (on 09/07/2021)
Our customer in Totton emailed her requirements for a very large made to measure window seat cushion interior . We were able to work off the very good detailed diagram and measurements supplied for us to cut the medium density fire retardant foam to size . Adhering to our customers instructions we then glued a 4 oz. polyester wadding to the foam and then covered the window seat in a stockinet lining. I delivered the completed job free of charge on the way home .
Excellent Workmanship
Customer Service
Quality
Value
I am over the moon with the quality of workmanship from Dee Cee Interiors. I was apprehensive about having my suite re-upholstered, but wow I have two absolutely unique stunning sofas, in superb fabrics. Derek and his team spent time explaining about the fabrics and which fabrics would crush over time and which wouldn't. The staff at Dee Cee were always very helpful and friendly, the whole experience was excellent, very personal and friendly, yet professional. I have absolutely no hesitation in recommending Dee Cee Interiors. A first class job!
Melanie in Hampshire Posted on 03/08/2021 , work completed 30/07/2021
The trader replied (on 03/08/2021)
Hi Melanie, thank you for such a glowing and first class review. As you know we spent a lot of time getting the right fabric for your sofas and we must say your final selection has resulted in a stunning finished job.
Recover of Ercol Chair
Customer Service
Quality
Value
We inherited an Ercol chair which was in need of recovering. We contacted Dee Cee Upholstery as they were very local to us and have an excellent reputation. They collected the chair and completed the work within the agreed timescale. What particularly impressed us was not only the standard of work (which is superb) but the fact that they kept us informed of progress from the initial estimate, a discussion on the selection of materials and possible extras through to completion and delivery. We don’t have anything else to recover but if we did we would use them again without hesitation.
Gordon in Southampton Posted on 28/05/2021 , work completed 28/05/2021
The trader replied (on 24/06/2021)
Their 1970s Ercol chair had to have the seat re-webbed and a replacement seat cushion supplied. We also made a small bench seat cushion to match.
Excellent friendly service
Customer Service
Quality
Value
Delighted with the new Celebrity Woburn dual motor rise and recline chair. Appreciated the advice given on which size to order. Would recommend DeeCee Upholstery to everyone who asks me.
Lilian in Southampton Posted on 23/04/2021 , work completed 22/04/2021
The trader replied (on 06/05/2021)
Hi Lilian thank you for your review, when buying your your award winning rise and recline mobility healthcare chair ( recommended by Which? ) size is important . We are pleased that you took our advice on the size and that you also decided on a dual motor which makes the seat work independently to the back offering more personal comfort solutions
First Class Workmanship
Customer Service
Quality
Value
Extremely pleased with the re-upholstery of our two Armchair Cushions at Dee-Cee Upholstery and Interiors. First Class Workmanship at a reasonable price and an excellent Customer Service. Work completed within a week. Refreshing to find someone like Derek and his Wife. Highly recommended.
Customer in Hampshire Posted on 30/01/2022 , work completed 22/01/2019
The trader replied (on 02/02/2022)
Our customer tried out the different density fire retardant foams on offer to choose from, after sitting on them they chose a medium seat grade wrapped with polyester and stockinet lining. We filled their existing seat covers, with the new interiors. The back cushions were filled with polyester fiberfill and rather than replace the interiors completely we put extra filling in them which was the less expensive option. There is no job too small for us to take on, if it is important to our customer it is important to us.
Beautiful and efficient reupholstery
Customer Service
Quality
Value
I commissioned Dee Cee to repair and reupholster my grandfather's old rocking chair and some more modern dining chairs and they have done a superb job. Karen helped me decide on the right fabrics from an impossibly large array of options and they look perfect now the chairs are done and home. Derek showed great attention to detail on the work, as well as providing a super-efficient collection and delivery service. They only take the chairs away when they are ready to do the work, and the project was complete within a week. The finished chairs are a world away from what they were and are a real enhancement to my home now. Thank you Dee Cee!
Customer in Hampshire Posted on 18/01/2022 , work completed 18/01/2022
The trader replied (on 19/01/2022)
Thank you for a superb customer review, as it outlines every thing that we strive for here at Dee Cee Upholstery Regards Derek Caplen F.A.M.U. ( Fellow Of The Association Of Master Upholsterers )
Great Work and Fast
Customer Service
Quality
Value
Excellent result on the reupholstery of Chair, very professional and exactly what we asked for. Helpful and gave good advice on what we required., all completed from start to finish in less then three weeks. Value for money, would recommend this company to anybody
Customer in Hampshire Posted on 16/09/2023 , work completed 29/08/2023
The trader replied (on 21/09/2023)
Dave and Jean brought a small fully upholstered miniature Childs arm chair which is a family heirloom . We were asked if it could be re-upholstered in time for their grandchild's first birthday party . We pulled all the stops out to make this possible and we are pleased that they would recommend us to any body .
My beautiful 'better than new' furniture
Customer Service
Quality
Value
My much-loved sofa, library chairs, and dining chairs were old, tired, and unattractive. The excellent work done has exceeded my expectations. I am so delighted with the results and the improvement in the look of the room. Everyone was so helpful and friendly I can't thank them enough. What a brilliant job - thank you!
Customer in Hampshire Posted on 19/10/2023 , work completed 11/09/2023
The trader replied (on 27/10/2023)
What a fantastic review our customer from Romsey stated the result was better than new A great testament to our customer service , and quality of workmanship which has left our customer sitting comfortably .
Brilliant work
Customer Service
Quality
Value
I had an ottoman reupholstered and couldn't be more pleased with the result. Derek was happy to pick it up from my home and also brought plenty of fabric samples for me to choose from. The work was done quickly and to a very high standard and delivered back to my home. The service that I received was very professional and polite and I would not hesitate to recommend this company.
Customer in Southampton Posted on 20/12/2023 , work completed 20/12/2023
The trader replied (on 03/01/2024)
The customer was very pleased that we could carry out the re-upholstery of her box ottoman before Christmas. This review confirms every thing we strive for at Dee Cee Upholstery
Personalised Service
Customer Service
Quality
Value
From the first consultation through to delivery, we were kept in communication and everything went according to plan. The delivery was smooth. We had two large chairs and a footstool reupholstered. We were delighted they didn't need to go to landfill and are now in perfect condition. Great bespoke service and delivery.
Which? Trusted Traders Consumer Posted on 21/12/2023 , work completed 14/12/2023
The trader replied (on 03/01/2024)
It was really pleasing to receive another positive review. Our customer was delighted that we could source an antiqued effect leather in a shabby chic distressed finish We also supplied 2 replacement fire retardant foam interiors The furniture has now been restored to their former glory
Re-upholster Parker Knoll chair
Customer Service
Quality
Value
We had a Parker Knoll fireside chair which was left to us by an elderly neighbour which had previously been re-upholstered. It was looking tired so we visited Dee Cee to view samples. Derek had previously re-upholstered a foot stool so we chose a co-ordinating fabric. We also had the legs stripped and re- polished, seat cushion and springing replaced. The chair has just returned and the workmanship is first class and the chair is as good as new, pattern matching is perfect. A top quality job.
Customer in Hampshire Posted on 03/11/2023 , work completed 03/11/2023
The trader replied (on 11/11/2023)
Our customer from Southampton chose a check fabric which needed to be pattern matched. The queen Anne legs where stripped and repolished to a much lighter finish at the request of our customers ,to blend in with their existing furniture in their lounge