Derwent Sash Windows Ltd t/a Derwent Windows and Doors

We had four new external doors fitted. Derwent Windows staff were extremely helpful and professional at all stages of the process, from initial conversations in the showroom to the excellent work done by the two installers, and I have no hesitation in recommending them.

It took me quite a time to decide whether to replace my existing timber french door and window with timber or UPVC. As it is a 1920's property I needed something to match with my existing leaded glass doors and windows. After visiting the showroom, where I was dealt with by a very knowledgeable member of staff who took me through all the options, including encapsulated glass and following the site visit again by a very knowledgeable person I decided on UPVC. Using my existing leaded glass was not going to be practicable but I felt all options had been explored. The fitter did a fabulous job with great attention to detail and I am delighted with the results. The window and door match perfectly with my existing windows and doors.

We had our sash windows replaced recently. The whole process was straightforward with very friendly and helpful staff. The window fitting was expertly done with minimal disruption and to a very high standard.

No hesitation in recommending this company. They replaced a number of windows including dormers and fascia boards. Excellent product, staff and price

When we wished to renew our back door we decided to visit the Ripley Showroom. We were given a friendly welcome and with the assistance of a member of staff, we had soon made our choice of new door. The survey on our site was carried out efficiently with the member of staff able to answer all queries. Callum fitted the door on the arranged date and made a brilliant job of it, which we are delighted with. His attention to detail, precision in the finished fitting were excellent. We would certainly use Derwent Windows in the future and will recommend the business to our friends.

Although I had to wait a couple of months before my window was replaced, which was inconvenient for me, when I did receive the instalment date, the worker arrived on time and completed the job within the time they said it would take. The worker was helpful and polite and did not leave any mess. I was pleased with the end result.

I had every window replaced, and a new front door. Every person I dealt with was pleasant, friendly and knowledgeable. The men who did the work were wonderful. They took great care with everything and cleaned up after themselves. The windows and door are beautiful, excellent quality. I have no problem with recommending this company to anyone.

Derwent Windows and Doors installed our new front door last week. From purchase to completion the staff have been excellent as is the quality of materials and workmanship. Derwent Windows and Doors are not the cheapest but they are good value for money. I’d recommend their services to anyone looking for a quality product.

What a fantastic process we went through from our initial visit to the showroom to the final instalment of our landing window. The transformation of an old 1930s stain glass window placed into a new double glazed unit is brilliant. It was beautifully cleaned and now it sparkles and shines; the rotten timber frame has been replaced and painted in a colour of our own choice. Everything was done to a very high standard. We are thrilled with the result. A huge thank you to everyone.

We are very pleased with Derwent Windows and the service they provided throughout. From an initial visit to their showroom, to the quote, us amending the quote (over a lengthy period), and confirming the order, was all efficiently handled with appropriate paperwork so it was clear what we were getting. We had four wooden bay windows replaced with wood effect UPVC - two upstairs and two downstairs, including leaded glass encapsulation on one of the windows. The fitting was done quickly and efficiently, with considerate, friendly fitters who cleaned up after themselves and minimised the disruption. A couple of after sales issues were dealt with quickly and with no fuss. And importantly, the final product looks great. Thank you Derwent