Derwent Sash Windows Ltd t/a Derwent Windows and Doors

Derwent Windows and Doors installed our new front door last week. From purchase to completion the staff have been excellent as is the quality of materials and workmanship. Derwent Windows and Doors are not the cheapest but they are good value for money. I’d recommend their services to anyone looking for a quality product.

What a fantastic process we went through from our initial visit to the showroom to the final instalment of our landing window. The transformation of an old 1930s stain glass window placed into a new double glazed unit is brilliant. It was beautifully cleaned and now it sparkles and shines; the rotten timber frame has been replaced and painted in a colour of our own choice. Everything was done to a very high standard. We are thrilled with the result. A huge thank you to everyone.

We are very pleased with Derwent Windows and the service they provided throughout. From an initial visit to their showroom, to the quote, us amending the quote (over a lengthy period), and confirming the order, was all efficiently handled with appropriate paperwork so it was clear what we were getting. We had four wooden bay windows replaced with wood effect UPVC - two upstairs and two downstairs, including leaded glass encapsulation on one of the windows. The fitting was done quickly and efficiently, with considerate, friendly fitters who cleaned up after themselves and minimised the disruption. A couple of after sales issues were dealt with quickly and with no fuss. And importantly, the final product looks great. Thank you Derwent

We had 16 windows replaced in our old Farmhouse… not easy feet as everything is on the “wonk”. From the initial call, to Emily’s site visit, the visit from the surveyor, trips to the show room and the two fitters we would not have one grumble. Everyone was lovely and helpful. Couldn’t fault them. The fitters attended and worked so hard every day in the freezing cold without a complaint about how much of a tricky fit our windows were. Everything was left clean and tidy, they were a pleasure to have here for the 4 days. I wouldn’t hesitate to recommend Derwent. Thanks so much!

I am starting to replace double glazing that was installed 25 years ago and, after visiting their showroom, I decided to employ Derwent Windows. I could not have made a better choice. The showroom staff were very knowledgeable and helpful. Callum, the installer, was extremely careful and did an excellent job. I would not hesitate to recommend Derwent Windows and hope to use their services again in the near future.

From start to finish Derwent windows provided excellent service - we could not fault them. We had 9 replacement windows fitted in an old cottage, including some brickwork to replace an old wooden panel. The sales team were very helpful in helping us choose the right windows, handles and replacement reclaimed bricks for our property. We were kept well informed of the timescale. The friendly, polite fitting team worked incredibly hard, and never once complained about the fact that our drive was too narrow for their vans so had to barrow everything several hundred yards to and from the house. Everything was left clean and tidy and we are delighted with our new windows.

We have had a patio door installed by DERWENT Windows and are extremely pleased with their service from beginning to end. All the initial paperwork and discussions were completely straightforward and efficient. On the day of installation the two fitters arrived promptly and commenced their work. They were very polite, conscientious and efficient. On completion everywhere was left clean and tidy both indoors and outdoors. If/when further window replacements are required we would not hesitate to use DERWENT Windows again. Thank you to the total team 😊

We had 2 sets of wooden doors installed. The doors are of a high quality and heave been installed very well. The old doors were taken away and there was no mess left behind. The installers were very courteous and respectful of our property. I would definitely recommend Derwent Windows.

Have used them before and been thoroughly satisfied with their work. This time it was my bathroom window and back bedroom window. Everything went very smoothly and professionally but with a friendly manner from the surveying and measuring of the windows, to their efficient office folk in communicating with me, to the installation by their experienced fitters. Really pleased with the final results and would definitely recommend them highly.

The service was excellent from the start. Highly efficient process from initial inquiry to completion of installation. Product very good quality but what was exceptional was the installation. The two guys who came were highly professional, caring and accommodating. They did an exceptional job and would recommend them to anyone.