Endorsed by Which?

Direct Heating Installations Ltd

5.0

79 Reviews

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About

Direct Heating Installations is your one stop shop for all plumbing and heating requirements in and around the Leeds and Yorkshire area. We are a family run business with nearly 25 years experience in the plumbing and heating industry.

We specialise in Heating and Hot water installations and are Worcester, Bosch Group Accredited Installers. We are also Gas Safe registered. We offer a wide variety of services ranging from full central heating installations, power flushing, supply/installation of new boilers, repairs and servicing, to general plumbing and bathroom fitting.

Over the last 10 years we have gone from strength to strength now installing up to 150 boilers a year most of which are Worcester, Bosch Group. Being Worcester Bosch Accredited also means we can offer up to 10 years parts and labour warranties on most Worcester, Bosch Group products.
We are very happy to inform you of some great offers over the coming months in order to get your heating and hot water system ready for the winter months.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Gas safety testing and inspection
  • Renewable energy

    • Solar panels
    • Solar water heating
  • Bathroom fitters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
79 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work good communication
Customer Service
Quality
Value
From start to finish really good communication with Matt who came and looked at job very good knowledge. The two workmen who came and fitted the new bolier very hard working, very polite. They answered any questions we had or anything we were unsure about. Room was left tidy and sheeted up where they were working and walking through.
Customer in West Yorkshire Posted on 15/04/2023 , work completed 12/04/2023
Nothing like our boiler breaking down 1 week before our baby was due!
Customer Service
Quality
Value
Our boilers broke down the week before our baby was due which was a very stressful time for us. Direct Heating were great and patched up our old boilers so we weren’t left cold before the new boiler could be ordered and fitted. Matt went out of his way to make sure our new boiler was ordered and fitted asap before our baby was born. The guys worked late on both days to make sure we had heating and hot water before we went to hospital which is very much appreciated. They have good attention to detail because they have; neatened up the old existing pipe work (giving us more space in the garage), the flue now comes out of a small chimney on the garage roof whereas if came out the front of the house before which was always unsightly and they have matched our bricks when filling in the old flue hole. A very neat job with good attention to detail and a lovely team to deal with.
Customer in West Yorkshire Posted on 13/03/2023 , work completed 07/02/2023
commercial boiler repair
Customer Service
Quality
Value
Great experience from start to end. Communication was brilliant and very quick to quote for the work with a really well priced quote. Stuck to their word on the installation date despite heavy snow. Super friendly engineers Tom and Matt. Could not fault the service in any way. Will definitely be called upon for future works to our 4 boilers.
Customer in West Yorkshire Posted on 13/03/2023 , work completed 10/03/2023
Exceptional service and excellent value for money
Customer Service
Quality
Value
Really can't say enough how fortunate we were to find DHI. When our plumber let us down at the last minute, DHI stepped in, re-arranged other commitments to fit us in, arrived on time and were quick, professional and explained everything. They even accommodated our extra requests to move one radiator three inches (seriously!! :) gave us great advice to improve on what we had previously recommended and did everything with a smile and a desire to help. It is no surprise they are a Which Trusted Trader: it is clearly, and absolutely, deserved.
David in West Yorkshire Posted on 15/11/2022 , work completed 07/11/2022
As good as ever
Customer Service
Quality
Value
Direct Heating Installations fitted my boiler and central heating, and have been maintaining the same for 12 years now. They are always professional, courteous and polite. They turn up on time, get on with the job and leave everything neat and tidy. I cannot fault their professionalism. This is the first year that my boiler has need an actual repair, and they were able to suggest a new part be fitted at a much lower cost than replacing the elderly boiler. Harry was a credit to the team - so thank you Harry and thanks too to Matt for providing such good service over the years.
Beverley in West Yorkshire Posted on 10/11/2022 , work completed 02/11/2022
Full central heating system
Customer Service
Quality
Value
Direct Heating Installations recently fitted a complete central heating system in our terraced house and we couldn't be happier with the result. The work was completed on time and to a high standard at a very competitive price. What's more, everyone at Direct Heating Installations was an absolute pleasure to deal with and they were always keen to make sure that we were happy with the work they did. Communication was excellent throughout and everything went like clockwork. I would use this company again without hesitation and would be happy to recommend them to friends and family.
Customer in West Yorkshire Posted on 12/06/2022 , work completed 08/06/2022
Great customer service - whole process was really easy!
Customer Service
Quality
Value
Direct heating installations were amazing. The customer service was brilliant and their communication is spot on. They gave me a whole host of information about the type of boilers and payment plans on offer so I could make an informed choice. The two people that came to install the boiler were great too - very professional and polite. I would 100% recommend direct heating installations - the whole process from start to finish has been great.
Customer in West Yorkshire Posted on 11/03/2022 , work completed 10/03/2022
The trader replied (on 14/04/2022)
Thank you for your review, from all at Direct Heating Installations
So impressed with them, would recommend them in a flash.
Customer Service
Quality
Value
So impressed with them, would recommend them in a flash. Fitted my central heating must be going on 10 years now. Did the normal get 3 quotes and proposals, they took into consideration the layout of my property what was needed. Which I had no real idea of what I needed apart from heating and hot water; I knew what I didn’t want Competitive prices, friendly and always answer my silly questions e.g. how to top up the water level in my boiler. Have them out every year to service the boiler. Can’t recommend them enough.
Customer in West Yorkshire Posted on 26/01/2022 , work completed 26/01/2022
The trader replied (on 27/01/2022)
Thank you for such a positive review from all at Direct Heating Installations.
Quality work, good communication.
Customer Service
Quality
Value
Matt, Rachael and the team were a pleasure to engage with. Communication is pretty good, and it speaks volumes that not only are they a very busy little team, but also that they came recommended. Matt's a very easy guy to chat to and the work they've done for us has made life a lot more comfortable. Be sure to keep them topped up with biscuits.
Customer in West Yorkshire Posted on 23/10/2021 , work completed 11/10/2021
The trader replied (on 27/01/2022)
Thanks for a lovely review, from all at DHI.
Boiler replacement
Customer Service
Quality
Value
A straightforward and professional company to deal with. Good workmanship and communication from initial phone call to follow up call next working day.
Customer in South Yorkshire Posted on 04/10/2021 , work completed 02/10/2021
The trader replied (on 04/10/2021)
Thank you for a lovely review, we were happy to help.From allay Direct Heating Installations.