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Endorsed by Which? Trusted Traders

DL Jones

Profile thumb 978b01d1 8e4b 436b 89e0 abc7376bedf2
4.8

16 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

A family run business.

We are committed to providing a professional and outstanding service to all of our customers.

We are confident that when choosing DLJones for your property requirements you will be very satisfied.

Our core principles are quality, value for money and reliability.

You are our priority and every job specification is tailored to meet your requirements.

What we do

  • Roofers

    • Chimneys
    • Cladding
    • Conservatory roof conversions
    • Emergency roofing service
    • Flat roofing
    • GRP roofer
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
    • Roof Light
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • Double glazing

  • Builders

  • Glaziers

  • Plumbers

  • Bathroom fitters

  • Painters and decorators

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
16 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Extremely competent
Customer Service
Quality
Value
Had ongoing issues with water coming into my home. Had various attempted repairs carried out by others. Made contact with DL Jones CPS who suggested a drone survey, amazing. They identified the problem, provided before and after pictures and rectified the problem. I am very happy with the service they provided
Customer in Greater London Posted on 13/11/2021 , work completed 12/11/2021
Very disappointing
Customer Service
Quality
Value
We asked DL Jones to quote for repair the guttering in 2 places where it was leaking, replace 2 or 3 tiles that were faulty and check out the roof and correct any faults. We accepted the quote and the work was carried out the fitter telling me he had realigned the guttering to run towards the garage end of the house, had tested and everything was fine. Everything was fine until we had a high wind and a small section of the guttering where the leak had been came adrift. Their immediate response to this was it was the wind and any work needed would be extra. When I responded that they had not even looked at and only where the work had been done was there a problem they reluctantly came and fixed it. Then it leaked and they have come back to fix it. Now it leaks even more than it did before the work was done. They say the gutter needs re-aligning and they are happy to quote for it. Something their fitter said he had done when he first came. The rest of the repairs seem to be OK
Customer in Greater London Posted on 23/07/2021 , work completed 03/03/2021
The trader replied (on 26/07/2021)
When we first visited your property to inspect the works and provide a quotation, we immediately advised that it would be a good idea to renew the complete rainwater system due to the age and condition of it. You decided against this and preferred to carry out repairs and maintenance to the existing system. We provided a detailed quotation explaining exactly what works would be carried out, this included cleaning the gutters, outlets and downpipes free of debris. Replacing any leaking gutter fittings for new and replacing any broken roof tiles. All works were completed exactly as stated in the quotation, a water test was carried out and you was happy with the works and paid us for the works carried out. A few weeks down the line, we experienced some freakish weather, strong gusty winds and storms. A corner section of existing old guttering had been lifted and dislodged in the storm. This was nothing to do with the works we carried out, yet we returned and fixed this for you free of charge on two occasions. We found the old existing guttering had been installed at the incorrect falls and required re-aligning, we offered to provide you a quote for this but you felt that we should re-align the complete rainwater system for free! The review is completely unfair and does not reflect on the outstanding service we provide, we’ve never received a bad review since trading.
A Tradesman you can trust
Customer Service
Quality
Value
After finding a leak coming through into the main bedroom of our house I contacted DL Jones who came highly recommended. Mr Jones came round to look that evening and found the issue, which was a damaged flat roof and guttering. We scheduled in to have the problem resolved and this was all completed in the time frame given to the highest standard. Rather than just patching up the problem as a temporary solution we opted to have the flat roof and part of the guttering completely re-done and couldn't be happier.
Tony Adams, . Posted on 14/06/2018 , work completed 14/06/2018
Complete roof replacement
Customer Service
Quality
Value
DL Jones replaced our complete roof. From start to finish they have done a superb job and within the time frame given. It was very reasonably priced job. Superb job and possibly the one of the best roof along the road. Lee has a good team of workman's. We would recommend DL Jones for their quality workmanship. We like to thank you for the whole team. Good Job.
Anthony Posted on 05/06/2018 , work completed 05/06/2018
Very efficient and extremely polite
Customer Service
Quality
Value
I requested different quotes for a replacement loft window. Of all the quotes I received I decided on using DL Jones to replace the window, which I am extremely glad I did. The two people who worked on removing the broken loft window and installing the replacement were very friendly and completed the job is less than 1 1/2 days. I would highly recommend DJ Jones for anything to do with lofts.
Chris K Posted on 16/05/2018 , work completed 16/05/2018
Solved a problem quickly and without fuss - very good
Customer Service
Quality
Value
I contacted the trader via the email address on the Which? Trader site. The response was fast. The problem was resolved on the first visit. (A previous plumber missed the root cause of the problem and suggested expensive work.) The cost was reasonable. Punctual, helpful.
Matthews Posted on 25/01/2018 , work completed 25/01/2018
Professional and Punctual
Customer Service
Quality
Value
We had an overflowing toilet, got in touch with DL JONES through Which? Trusted Traders, who came over emailed me a reasonable quote and sorted the toilet the next day. Was very punctual and cleared all debris as promised. Also requested a quote to build a toilet downstairs. Would not hesitate to recommend Lee.
Lenny D'Costa Posted on 01/12/2017 , work completed 01/12/2017
Would Highly Recommend
Customer Service
Quality
Value
DL Jones installed our new GRP Roof. The tradespeople were very polite and got the job done in the timeframe we had for the works. Will be using again for future projects.
David, Surrey Posted on 27/11/2017 , work completed 27/11/2017
Honest, reliable & professional
Customer Service
Quality
Value
I am profoundly deaf and it is usually very difficult to communicate with tradesman. Levi had a lot of patience with me and explained everything clearly to me before, during and after installing my new flat roof. Have recommended DL Jones to all of my friends.
Terence, Surrey Posted on 23/11/2017 , work completed 23/11/2017
Excellent Professional Tradesmen
Customer Service
Quality
Value
We had a water leak somewhere under the kitchen floor boards. Contacted D L Jones who returned my phone call within an hour. They arrived really quickly and found the source of the leak. Did a fantastic repair job at a reasonable price. Tidy professional workers, friendly, great communication, honest and reliable. Thanks again Levi for a great job!
Nolan Posted on 25/08/2017 , work completed 25/08/2017
Excellent roof work
Customer Service
Quality
Value
Repair and replace of 30 roof tiles which had crumbled as a result of poor work by a company called top roof with a 20 year guarantee but now no longer trading
Which? Trusted Traders Consumer Posted on 03/06/2017 , work completed 03/06/2017
Professional quality workmanship
Customer Service
Quality
Value
Being a single mum I am always wary of contracters works and prices. DLJones were professional, spoke in laymans terms and the price was reasonable. All works was explained in depth before being carried out! Completion date was met and all tidying up and waste taken away .
Which? Trusted Traders Consumer Posted on 08/03/2017 , work completed 08/03/2017
A Tradesman you can trust
Customer Service
Quality
Value
After finding a leak coming through into the main bedroom of our house I contacted DL Jones who came highly recommended. Mr Jones came round to look that evening and found the issue, which was a damaged flat roof and guttering. We scheduled in to have the problem resolved and this was all completed in the time frame given to the highest standard. Rather than just patching up the problem as a temporary solution we opted to have the flat roof and part of the guttering completely re-done and couldn't be happier.
Which? Trusted Traders Consumer Posted on 03/02/2017 , work completed 03/02/2017
Very good service
Customer Service
Quality
Value
I had an emergency with my toilet. After contacting this company, they were at my property within 4 hours with a new toilet. This was fitted nicely and very quickly. The man was very courteous and was also very clean. Prices were also very good.
Which? Trusted Traders Consumer Posted on 25/01/2017 , work completed 25/01/2017
Recommended tradesman
Customer Service
Quality
Value
Levi done a fantastic job on the gable ends of my porch which where a little worse for wear, he also renewed some broken tiles on my porch and on the main roof of my house itself. He was ever so helpful and compared to other quotes I had for the job a lot more reasonably priced
Which? Trusted Traders Consumer Posted on 10/11/2016 , work completed 10/11/2016
Outstanding workmanship . Highly recommended
Customer Service
Quality
Value
Very professional company , on time and polite they totally transformed my dining area and built a beautiful garden cabin and also side extension utility room . I have recommended to friends who are also very pleased with the work the carried out .
Which? Trusted Traders Consumer Posted on 01/03/2014 , work completed 01/03/2014