Double Glazing Direct Ltd

From initial contact to the finished job, communication and proffessionalism has been outstanding. All the workmen are friendly and have an eye for detail. My home is a wonky barn conversion, so the job wasn't easy. They took their time to get it right and the result is lovely looking doors and windows. I am very pleased with them. I have no hesitation in recommending this company.

We visited several suppliers to get quotes for our bespoke window. Immediately we felt confident that this was a company that cared. Quotation received within 24 hours and a survey carried out at a time that suited us. Very knowledgeable fitter came to take measurements and we were so confident in his expertise that we asked him to quote for re-siting our existing front door and a repair to an existing window. Quotation received promptly and because they use a local manufacturer there was just a 3 week wait for a bespoke frame to be made. Fitting appointment was made on confirmation of order and this appointment went ahead with Gully keeping in touch with progress. We were really impressed with Gary and Mark who did the fitting of the new window. They removed and re-sited our existing front door and this was not an easy job. They were really pleasant, they chatted to my husband about what they were doing, and were really efficient and tidy....sweeping up both inside and outside, you wouldn't have known they'd been there!! We cannot recommend highly enough, it is so reassuring in this age of shoddy and unqualified "tradesmen" to come across a local company who care and are true craftsmen. Thank you to you all.

We had a 17 year conservatory that had reached its useful life. We needed to upgrade to a warmer in winter and cooler in summer model but built on top of and using the existing foot print. The result is fantastic. We have all new glass, a bifold door on to the garden and a solid and well insulated roof with glass vents, warm and cheap to heat in winter and easy to cool in the spring and summer. The work was carried out professionally, timely and without disruption to the existing base. I would fully recommend Dable Glazing Direct.

We have had 20 replacement windows, a single door and bifold doors from Double Glazing Direct and are extremely pleased with the result. Gully and Marc are very knowledgeable and it was very helpful that they were able to explain why they use a particular trim or why a door style wouldn't work, rather than telling me I couldn't have it. I liked their approach - telling me about their products rather than trying to sell them to me. From making a decision to fitting was a very quick process. They quality of workmanship and product is very high and the team were very pleasant and hard working. The job started and finished on time and from the quality of the windows and doors to the competitive price we paid we are very happy. Many people have complimented the new look and I have passed on the contact details for Double Glazing Direct.

Really impressed with the service by Double Glazing Direct Ltd, from initial quote to actually being fitted was 3 weeks, which was amazingly quick. The very detailed quote by Gully was emailed the day after he came to view the job, which entailed the replacement of 2 old sets of very drafty French doors at the rear of the house, plus 2 windows at the front, one of which is very large at 2.2m wide by 1.5m tall! All of the work was completed very efficiently & tidyly on the day by Gary & Tim. I would have no hesitation in recommending them, so much so that we have now decided to get them to replace another window for us. 😁

Double Glazing Direct changed our very old and leaky polycarbonate conservatory roof to a new solid roof as well as changing the windows and doors of the same area. From start to finish we were extremely happy with their customer service, knowledge about their products and competitive pricing. There's no pressuring sales pitch, they gave us as much time as we needed to make our decision which was refreshing. When the work started everyone we dealt with was friendly and professional and couldn't do enough to make sure we were happy with everything and kept the disruption to the absolute minimum. The work was completed much faster than we imagined! Was amazing to see everything take shape so quickly! We are 100% satisfied with the end result and love the space that's been transformed. We are getting lots of use out of it. I wouldn't hesitate to recommend Double Glazing Direct. If you want an honest, professional service at a decent price, look no further! We need the rest of the windows and doors replacing in our house now and without a doubt we will be going back to Double Glazing Direct.

'Double Glazing Direct', were brilliant. They were extremely polite and professional. Before they started the work on the day of installation, taking out the existing windows, they prepared the area with dust sheets and special protective flooring on our wood floor and stairs. The fitters were skilled knowledgeable and focussed. There was no mess made during the installation. The quality of the product and installation was excellent. I love my windows and I will always recommend 'Double Glazing Direct'.

Replaced an old aluminium frame patio door with updated upvc doors. Work undertaken very professionally, leaving the area clean and tidy afterwards. Noticed a very slight imperfection upon completion but this was rectified quickly and efficiently. Thank you to the entire Team. I would recommend Double Glazing Direct to anyone. Brilliant service from start to finish.

From start-to-finish the extra personal care and attention received by the whole Double Glazing Direct team has been brilliant! It all started with a home visit when we discussed various suitable replacement window suppliers to assess which would be most suitable for our home. After a trip to the showroom to assess the differences we were delighted to find out that they were happy for us to use different suppliers (one for the front and one for the back) which saved time and money! It also allowed us to have x2 installation dates meaning we didn't have to disrupt the whole house at the same time - same installation price too! During the installation, the fitting team were particularly good! Not only were they clean, polite and efficient as you would expect…they also worked with us to retain as much of the original timber and features as possible. We live in an old Victorian house so this was particularly import to us, and despite the extra time consuming effort needed (without extra charge), it has made all the difference to the final result. Lastly, the team were very quick to help us replace a defective piece of glass which had suffered a small blemish during manufacture – it was ordered and replaced without any complaint, fuss or cost!

We had many issues trying to locate a company to replace our conservatory roof however, this company was recommended to us by a friend of a friend and we couldn’t be happier. It was really refreshing to have a company not place any pressure for a sale; always available to answer any queries; worked incredibly quick and professionally throughout with a friendly manner. We are so impressed with the service received, that we have now booked them again in May to have our windows replaced.

We had many companies out to quote us for replacing our conservatory roof but this company stood out by far. Not only were their prices competitive, the staff were friendly and not at all pushy for a sale. They were always happy to answer any of my questions/doubts in person, over the phone and by email. Having any kind of work done (especially as big as this) can be scary and daunting but they made the whole thing as stress-free as possible. The workman completed our roof much quicker than originally anticipated. They were efficient, tidy and polite. I am so pleased with my roof - it makes a huge difference to the temperature in the house and looks a lot nicer than a glass roof. I would highly recommend replacing a conservatory roof and highly recommend this company to carry out the work.

We moved into a 4 bed town house a couple of months ago and had all the windows and doors replaced. The co owner Mark, came out and offered great advice on the options available. They installed everything on time in a Friendly and professional way and were approachable/helpful if there were any issues that arose. There were no calls centres to deal with, a direct line to the Depot. They were always clean and tidy. We would wholeheartedly recommend Double Glazing Direct Limited to anyone.

Marc and the team did an excellent job installing the Guardian conservatory roof. Christina was very helpful and patient in explaining the product to us and we were introduced to two previous customers whose glowing reports helped us decide to order the product. The major part of the work was done in three days with two more days for plastering and final fitting. It was a pleasure to have the team at our house, they were very competent, friendly and professional and Marc was very careful to make sure everything was finished to our satisfaction, finding sound solutions to all the little issues that arise with any installation. Everything was cleaned at the end of each day and the conservatory was carefully cleaned at the end of the installation. My wife and I would unhesitatingly recommend the product and the team.

The whole team who carried out the work were excellent. Diligent, courteous and professional, they performed a standout job, from initial quote through to completed work. Couldn't recommend them enough, and we are extremely happy with everything.

MARC & THE TEAM DID AN EXCELLANT INSTALLATION. I WOULD HAVE NO PROBLEM RECOMMENDING THEM TO FUTURE CUSTOMERS. THEY DID SUFFER FROM MATERIAL SUPPLY PROBLEMS OCCATIONALLY, BUT AS DOUBLE GLAZING DIRECT WERE IN AYLESBURY THIS WAS NOT A PROBLEM . ANY SHORTAGES WERE SOON RESOLVED. THANKYOU MARC. GEOFF CRAWFORD

I have use Marc several times, some professionally and also personally. Marc has always communicated with me well regarding delivery of product and installation. He is alway courteous and very professional, the product quality he uses are extremely good and he is an excellent fitting leaving you with a very high quality finish. Excellent would definitely use him again if required.

I have used this firm twice now both times they did a great job from start to finish very fast and no mess nice people I would recommend this firm to anyone you won't be disappointed Richard

Marc and Tim were very knowledgeable and courteous during the installation. Marc explained every aspect of the work as it went ahead. They were prompt and the job was tidy at all times. I would not hesitate to recommend Double Glazing Direct to my family and friends. Thank you Marc Great job.

After changing the original fitting appointment, because of damage to the door, the fitters arrived on 22 July 2021 on time. They completed the work quickly and professionally and to a good standard. They were tidy and helpful, courteous and friendly.

Would recommend this company, very helpful and professional from the time we walked into the showroom to the actual fitting of the the windows nothing was too much trouble. Very pleased with the workmanship and the quality of the product. When the windows were fitted everything was left very tidy.

Excellent communication prior to the work starting. Marc and his experienced team were extremely professional and the attention to detail was excellent. As a first floor flat owner I was especially impressed by their careful method and speed of fitting. Special attention was given to sheeting up and protecting furniture. I wouldn't hesitate to recommend this firm and team of experienced fitters.

We have used Double Glazing Direct before to supply and build our conservatory. Based on our experience we had no hesitation in getting them to supply and fit a new front door. Quality of service and product is superb. Highly recommend.

Double Glazing Direct were recommended to us by friends and we have already recommended them onto others as a result of the great job they did for us in replacing our old conservatory roof, removing a set of patio doors to extend our dining room, levelling floors, adding new radiators in the conservatory and replastering ceilings and walls. All stages of the job were extremely well managed by Marc. Planning, installation and coordination of other trades went smoothly. The team were very professional and friendly at all times. We are very happy with the complete upgrade the work has given to our dining room and conservatory.

Impressed with the roof sample shown on initial survey visit, the work that the team did, we were kept informed of progress. The team were tidy, punctual and produced a good result. (Approx.9m x 3m 'P' shaped roof on a conservatory)

I had a number of quotes for this task, Marc was, without doubt, the most professional bringing a cross-section of a completed roof along with leaflets to leave with me. The team arrived on the day agreed and got on with the job, any questions I had answers were provided. The roof installation took three days at first with plastering completed a few days later. The team arrived two days later after the plastering had dried out, finished off the outstanding tasks and thoroughly cleaned up afterwards. All in all a great job, I now have a room I can use all year. Well done the team.

Flawless in every respect; price, quality, workmanship, communication, you name it. Replaced all windows in the house plus the conservatory roof. The original roof was installed by one of the biggest names in the industry and they were put to shame by these lads! Recommended without hesitation or qualification.

A group of happy professionals who carry out their work with pride and high quality. Had my old windows replaced and now my rooms and home is so much warmer. This is down to the quality of their workmanship. Totally recommended them. Kept me informed of my order at all times and they carried out the work the day they said they would. 10 / 10

From the moment I met Marc and his team I was impressed. His advice was objective and clear and it enabled me to make an informed decision. The quality of workmanship was impressive and the fitters were a delight to work with. The windows look so good. Thank you Double Glazing Direct.

This is the 2nd time in 2 years that I have used this company, firstly to replace to broken sash windows and then this time to replace a French window. They were efficient, effective and reliable (and good value). Would certainly recommend.

I had used DGD about 2 years earlier to replace some faulty bedroom windows. They did an efficient job and so I approached them again for this task. Again, really nice guys, skilled and quick at what they and an all round great service. Would totally recommend.

We identified this company from a Google search and found the explanatory video of the Guardian Warm Roof very helpful and professional. An owner/director visited us and explained the system and provided us with suggestions and a written quotation. The work was undertaken when stated and finished on time and to the quoted price. Whilst on site the operatives were professional and always left the site clean and tidy. The quality of the workmanship was superb. After installation any minor issues were dealt with promptly and without complaint or extra charges. We were impressed with the professional manner in which all aspects of this project were undertaken. We were able to visit the company in Luton and view samples of all the materials to be used,. A repost guarantee scheme meant that our money was safe and at completion we were provided, free of charge, with an independent warranty/guarantee at no cost.

Great experience with the team from start to finish. We had a large fixed pane installed in our kitchen 1.6x2.3m and it really completes the room, overlooking the back garden. The work was done on time and for a very competitive price. I would definitely recommend.

This was the third job carried out by Marc and his team all of which have been very satisfactory, we had a few small hiccups (as is always the case on this type of work) but they were quickly sorted to our total satisfaction. We have no hesitation in recommending Marc and his team. And will use them again when required.

My wife and I are extremely satisfied with the new Guardian roof and look forward to experiencing a warmer conservatory this winter. Marc has been very professional in managing our project from initial survey, quotation and through to assisting with the installation. He and his team worked very hard each day and the quality of their work and attention to detail was excellent. They protected the existing structure before starting and cleaned down after, leaving the conservatory in a very tidy condition. They completed to schedule and we believe their price to be competitive. We would have no hesitation in recommending them to anyone.

We had our old poly carbonate conservatory roof replaced with a new solid Guardian Roof by this company. From the moment they arrived, Marc and his team were professional, hardworking, tidy and courteous. The work carried out was completed in good time and a very high standard. Some may say a touch expensive compared to just putting a new polycarb roof on, but what a transformation and difference it has made. Cleaner, quieter, modern, warmer, cooler. We are very very pleased with the result and are very confident not only has the new roof made the conservatory fully usable all year round (never too hot or too cold), it has also enhanced the look of our property and increased it's value. Great, job by a great team by a great company. Fully recommended.