Endorsed by Which?

Drain Away & Son Ltd

5.0

12 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Drain Away are well-acclaimed for our complete range of drain services such as drain unblocking, Drain excavation and Drain relining, CCTV drain surveys, root removal, high pressure water drain jetting, and septic system services.

At Drain Away, we adhere to highest standard of workmanship available at a most competitive rates with excellent customer service.

We are fully insured up to £10 million, and we are equipped to deal with all nature of drainage problems that may occur in domestic, commercial or industrial situations.

Our 24 hour emergency drain unblocking team operates 24-hours a day and 7 days a week. With fast response times, fixed rates and absolutely zero call out charge. So in short Drain Away are the ultimate choice for all your drain, sewers and stack pipes related needs.

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Gutter clearance

Customer reviews

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5.0
12 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service
Customer Service
Quality
Value
Having considered other alternatives I decided to go with Andy & his team as their professionalism & commitment were evident on their initial inspection. The quality & price of their remedial work to both internal and external drains was of the highest quality. They are an outstanding team of professionals dedicated to providing solutions to your problems. Highly recommended.
Customer in Greater London Posted on 11/10/2024 , work completed 30/09/2024
Oustanding service & profressionalism
Customer Service
Quality
Value
I found Drain Away through Trusted Trader and the reviews were impressive. Andy replied promptly to my email enquiry with a telephone call. He set a date, was extremely prompt, professional & detailed in explaining his findings. The report Andy provided was extremely comprehensive- setting out his findings & recommendations. It has been a pleasure dealing with Andy & his team. Outstanding service, excellent price- I recommend them without hesitation.
Customer in Greater London Posted on 11/09/2024 , work completed 05/09/2024
Excellent Service
Customer Service
Quality
Value
What a fantastic company to deal with. The problem was located within minutes of arriving and cleared very quickly. They put right a bodged job done by another builder. Would recommend them without hesitation.
Customer in Greater London Posted on 03/12/2023 , work completed 30/11/2023
Efficient and exceptionally helpful
Customer Service
Quality
Value
I thought the problem was simply leaves blocking a gully in front of my garage but it turned out to be something much nastier. Andy and son arrived on time, identified the problem, and dealt with it. Andy then took time to explain the cause of the blockage and how the drains are connected. He has since dealt with my bank's unauthorised cancellation of my cheque with exceptional good humour. I'm very happy to give him a 5 star rating in every category.
Customer in Greater London Posted on 01/06/2023 , work completed 24/04/2023
Excellent service
Customer Service
Quality
Value
Andy was very quick to respond to my query about a blocked drain and come out a couple of days later and cleared it quickly and efficiently without any fuss or bother. He also noticed a downpipe connection to the water butt was blocked and cleared that as well! Highly recommend
Customer in Greater London Posted on 24/03/2023 , work completed 24/03/2023
Excellent service
Customer Service
Quality
Value
Drain Away & Son were very helpful and provided an excellent service. I had a very difficult and urgent drainage problem and they came to site at very short notice. I dealt with Andy and Darren and they were both friendly, sympathetic and helpful. Darren brought CCTV technology to the site, conducted a survey of the drainage system, identified the problem and provided a professional and informative report. Their charges for the survey and for the repair were very reasonable. It was a real pleasure dealing with this firm and I have no hesitation in recommending them.
Customer in Greater London Posted on 01/02/2023 , work completed 09/01/2023
First Class Job
Customer Service
Quality
Value
Andy could not have been more helpful, he was fast to respond to my voice message. He arrived on time. He did a very professional and comprehensive job at unblocking our drain. He stuck to the agreed price. I highly recommend Drain Away & Son Ltd.
Mike in Greater London Posted on 16/01/2023 , work completed 16/01/2023
Honest professionals
Customer Service
Quality
Value
Drain away was very good, glad I got in touch with them, did a top job assessing the problem with our blocked down pipe and fixed it very quickly. Very professional, honest and great communication throughout the process. Would recommend!
Customer in Greater London Posted on 09/11/2022 , work completed 09/11/2022
Excellent Work With Sound Advice
Customer Service
Quality
Value
I have to say it is a pleasure to deal with Andy He turned up on time, he did a great job with advice on the best way of solving the problem. He worked quickly and efficiently and was very fair on the pricing of the job. Even though the job was more complicated than first envisaged he only charged for the additional parts used, which I thought was excellent customer service His work is top class whilst also neat and tidy i will definitely use him again and would thoroughly recommend to anyone who needs someone who is reliable and courteous for general plumbing work or drains
Customer in Greater London Posted on 01/11/2022 , work completed 01/11/2022
Great advice
Called for a quote and was given excellent, honest advice which saved a lot of money. Would be my first call again.
Customer in Greater London Posted on 15/11/2019 (Reviewer did not use service)
Which? Local Review
Customer Service
Quality
Value
Excellent service, communicated clearly what problems that might be encountered and the different costs (luckily it was straight forward and it was the original price quoted). Job was completed quickly and efficiently. Steve was kind enough to offer advice on a couple of other issues. Would highly recommend Drain Away UK.
aedgar Posted on 21/03/2016 , work completed 21/03/2016
Which? Local Review
Customer Service
Quality
Value
Would highly recommend Drainaway. Very friendly, came the same day and was very good value for money. Would absolutely use them again.
Youngfiona Posted on 01/11/2012 , work completed 01/11/2012
Which? Local Review
Customer Service
Quality
Value
We have been very impressed by Drainaway on both occasions we have called on their services: firstly to install a new kitchen drain - sound and thoughtful advice and quotation provided free of charge, work was completed on time, exactly to quotation and everything beautifully cleaned up after what was a messy operation; and secondly, to clear a downpipe - work was completed extremely quickly the very next day after first calling them, again very tidy and a very good job done. Friendly service. Would thoroughly recommend them.
discerningblackheath Posted on 18/06/2012 , work completed 18/06/2012