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Endorsed by Which? Trusted Traders

Drain Catt Homecare Drain Services

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5.0

49 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I, the owner and operator Ken Cattanach and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
49 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service, professional and reasonable
Customer Service
Quality
Value
Ken is very pleasant and an absolute professional, he cleared multiple blockages fast, then continued to conduct a CCTV inspection which revealed issues causing the regular blockages. He also made sound recommendations on how to solve the issue. To top this up, his rates are extremely reasonable especially compared to some cowboy traders in this field.
Liad in Greater London Posted on 15/10/2021 , work completed 15/10/2021
Problem solved
Customer Service
Quality
Value
I had multiple concerns with drains and infestations of black fly. Mr Cattanach visited promptly, made careful observations and identified a series of interlocking faults. It is reassuring to have a real expert take a problem in hand.
Customer in Greater London Posted on 29/06/2021 , work completed 28/06/2021
Professional Service at Reasonable Rates
Customer Service
Quality
Value
We initially had a problem with an overflowing open drain from our bathroom, this worsened substantially and involved leaking sewage from a closed drain. Ken came the day after I phoned him and he quickly diagnosed the problem – a broken pipe cap that had fallen across the entrance to the waste pipe. He removed the cap and jetted the blockage solving the sewage problem, the main problem. Unfortunately the open bathroom drain still overflowed after he left as Ken thought it would also have been cleared by the work he’d done but he came back and sorted it out satisfactorily. Ken was very professional, hard-working and knowledgeable and his charges were very reasonable. Would definitely recommend.
Sheena in Greater London Posted on 15/06/2021 , work completed 28/05/2021
Efficient and friendly
Customer Service
Quality
Value
I had a blocked drain outside that resisted all my own DIY attempts. Called Ken @ Drain Catt yesterday night, and he came around today as agreed. He fixed the problem in a jiffy, gave me advice on something else he noticed on the property, and then charged me his advertised standard fee. Good old-fashioned competent, honest, and friendly service.
Ulrich in Greater London Posted on 01/06/2021 , work completed 01/06/2021
Fast and efficient
Customer Service
Quality
Value
Ken was friendly, quick and reliable when unblocking my gutter drain which was clogged up with mud and debris. Happy with the work and came over the same day I had called.
Customer in Greater London Posted on 14/07/2020 , work completed 14/07/2020
Very quick and efficient!
I called Ken as been having problems with a blocked drain for over a couple of weeks and tried my best to clear it without joy. Called Ken at 10am today and he was round within an hour and a half. He checked all drains, cleared the blockage and all done with no mess and at a very reasonable price. Would use him again with no hesitation.
Customer in Greater London Posted on 14/05/2020 (Reviewer did not use service)
Very professional service
Customer Service
Quality
Value
Mr Cattanach unblocked a difficult drain for me, resulting from a rogue tenant. He is friendly and hard working and reasonably priced. Highly recommended.
Customer in Greater London Posted on 20/12/2019 , work completed 19/12/2019
Quick and efficient
Customer Service
Quality
Value
I called at 11.00 in the morning due to a blocked sewer that was causing a back up and a grim looking, very full inspection chamber. He was with my by mid afternoon and sorted out the blockage very quickly.
Customer in Greater London Posted on 18/06/2019 , work completed 15/06/2019
Drain clearance
Customer Service
Quality
Value
Reliable, friendly and competent. Very trustworthy and dealt with the problem quickly and reasonably priced. I would definitely recommend him.
Customer in Greater London Posted on 11/01/2019 , work completed 03/01/2019
Prompt, effient and good price
Customer Service
Quality
Value
Ken responded quickly and arrived promptly. He efficiently cleared the blockage form the sink and then from a blocked downpipe on the 4th floor just below the roof. The work was a reasonable price and Ken was polite and analysed the problems effectively.
Which? Trusted Traders Consumer Posted on 01/04/2017 , work completed 01/04/2017