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Drain Catt Homecare Drain Services
About
About Drain Catt (Homecare Drain Services) BBC Featured Business
I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com
What we do
Drain clearance contractors
- Drain and sewer services
- CCTV drain surveys
- Emergency drain clearance service
- Drain installation
- Septic tank installation and repairs
Plumbers
Pest control
More Services
- rats
- blocked drains
- drainage services
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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5.0
62 reviews
Recommended
Recommended
by 100% of customers
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Solved Rat Problem others Couldn't
Customer Service
Quality
Value
We have used Ken before for a blockage, but now had a rat problem. Had 3 other pest controllers to rid rats all charged but no end to problem. It took Ken (recognising him from his Tv appearance) just one visit to discover that rats were coming from an old drain that the builders had left uncapped when we had extension built several years ago, Drain Catt his drain company sealed off the drain and problem solved within a week. The combined cost was very reasonable considering what the other companies had the cheek to charge without even solving the problem. Thanks Ken
Hel-lo
, work completed
Recommended
Helpful and knowledgeable
Customer Service
Quality
Value
Mr Cattanach tried many different methods to clear an old blocked drain which had not been in use for many years. As we suspected he concluded it was probably a structural block/collapse and so he advised on some simple remedial work to bypass it. He also spent a lot of time helping us find the inspection chamber which had been lost under soil for many years. I would certainly recommend him.
hugh1971
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Having a 100 year old house with manholes buried 2 feet underground I was worried that it was going to be difficult to clear the blockage that was affecting all drains in the house. Ken turned up promptly, and threaded the pressure jetting tube round through one buried manhole. He swiftly had the drain pipe clear and everything running freely. The charge was very fair for the work involved. I wouldn't hesitate to recommend using this service.
nottheusualtoday
, work completed
Recommended
Christmas Crisis
Customer Service
Quality
Value
Ken arrived very promptly on Christmas Eve and saved the day! I had no dishwasher and a houseful of guests. He returned on 27th December to complete the task. Would thoroughly recommend him. He was quick, clean and tidy and VERY reasonably priced.
Sarah
, work completed
Recommended
Help came quickly
Customer Service
Quality
Value
Arrived quickly to help our predicament no toilet, efficient & polite & charged a very reasonable price.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent contractor
Customer Service
Quality
Value
I engaged Ken on the basis of the excellent reviews and would endorse all that has been written. Professional and courteous
2011-08-12 20:44:22.557
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We had a blocked drain to the sewer. Ken turned up exactly at the time he would, was polite, and carried out the work with great knowledge and effectiveness, resolving the problem quickly, and ensuring everything was now fine before leaving. Very reasonable price. I have absolutely no problem in recommending to others.
idc40
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Prompt, good communication, knowledgeable, polite and effective .... basically all we need from a local tradesman. No problem recommending Ken.
Nik Nak
, work completed
Recommended
Excellent
Customer Service
Quality
Value
We had problems with our drain gulley being blocked and over flowing. We needed to get it fixed asap as it was not pleasant. I called Ken and we discussed the issue and he said he could do the job without me being at home the very same day. And he did. I got back from work and everything was sorted - and clean and tidy. I thought the price he charged was reasonable and even gave him a tip because I was so impressed with the service. I thoroughly recommend Ken.
Which? Trusted Traders Consumer
, work completed
Recommended
Good service - good price.
Customer Service
Quality
Value
Traffic all round Barnet bad that day but Ken kept us informed of estimated time of arrival. Very efficient and charged less than quoted as job easier!
David, Middlesex
, work completed
Recommended
Beyond the call of duty
Customer Service
Quality
Value
Just opening the door to a party of 6 guest for cards & supper when I discovered our toilet was blocked. Ken was just sitting down for his own supper, but he put his food to one side and was with us in 10 minutes. 15 minutes later the blockage was gone.
Marcus, London
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Ken did a great job clearing our kitchen drain blockage. He arrived on time and got everything sorted in a relatively short space of time. Would recommend his services.
michael_richard
, work completed
Recommended
My Review
Customer Service
Quality
Value
Ken arrived to assess my blocked drain problem just over an hour after I first contacted him. He dealt with it there and then and charged what was a reasonable price for the job (having told me what it would cost before he started the work). I'm very pleased with the service provided.
Which? Trusted Traders Consumer
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
laurenmh
, work completed
Recommended
Excellent service, top trader
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
2011-08-09 20:15:06.133
, work completed
Recommended
Brilliant - prompt and professional
Customer Service
Quality
Value
Nice cheerful and polite lad - was a deep manhole. Worked well and charged per estimate, very reasonable
Richard, Hertfordshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Really pleased that he came out on Saturday morning at a moment's notice to see to our blocked drains. Highly recommend him - nothing to much trouble.
Anthony, London
, work completed
Recommended
Good service - reasonable price
Customer Service
Quality
Value
Called Ken sat afternoon came as appointed, carried out work and a bit more good service and price.
B, London
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Dee Cee Upholstery recovered & provided new cushions for my Ercol Lounger. The work was excellent, as was the assistance with selecting the fabric, the transportation of the lounger & the finished product. I would highly recommend Dee Cee
Nadine, Hampshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
These guys came on the day I called at the right time. Dyno Rod were going to take 3 days! Polite, helpful, sorted the problem immediately. Very happy with what I got and paid for. Thoroughly recommend them.
Jase58
, work completed
Recommended
Rodent infestation
Customer Service
Quality
Value
We have had a problem with rats in our house since moving in over 4 years ago. Have spent a fortune on pest control companies and local council BUT rat problem still existed. Ken from Homecare was recommended to me and it took Ken about 10 mins to sum up situation and pointed towards the existing extension covering a possible uncapped abandoned drain. He CCTV'd surveyed the drain which showed his suspicions to be right. He has sealed off drain; problem solved. Wished I had used Ken from start.
CathGood
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
As others have said arrived within time promised (half an hour). quick efficient service. Price as agreed on phone before hand. Would definitely use again.
sadleman
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Excellent service. Arrived exactly when promised, carried out the work with the greatest efficiency, courtesy and friendliness, explaining the problems and the solution. And rates amazingly reasonable. Would highly recommend this service
FrancesXC
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Arrived at short notice during time-window given for acute drainage problem. Able to resolve it with some expertise and gave reasonable (but not excessively cheap estimate). However you get what you pay for and very good value for efficiency with which a longstanding outflow block was cleared. Highly recommended. Dr F Anwar
farrah anwar
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I used Drain Catt last Sunday afternoon to clear a blocked outside drain. He came out within in about 45 minutes of being called and checked the external drains, which he advised were clear and in good order, as well as clearing the blocked one which had lots of gunky stuff in it. So far, no further problems, and I was very grateful to get someone out so quickly on a rainy Sunday. The call out charge for Sunday was £100. I would recommend Drain Catt.
CharlotteS
, work completed
Recommended