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Drain Catt Homecare Drain Services

5.0

62 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains
    • drainage services

Customer reviews

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5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Which? Local Review
Customer Service
Quality
Value
Excellent service! Phoned at 6.45 pm expecting him to have closed for the day. He came immediately and cleared my kitchen drain within ten minutes! Very reasonable charge and very pleasant man.
Which? Trusted Traders Consumer Posted on 29/11/2012 , work completed 29/11/2012
Which? Local Review
Customer Service
Quality
Value
Excellent service. Arrived exactly when promised, carried out the work with the greatest efficiency, courtesy and friendliness, explaining the problems and the solution. And rates amazingly reasonable. Would highly recommend this service
FrancesXC Posted on 14/05/2013 , work completed 14/05/2013
Which? Local Review
Customer Service
Quality
Value
Ken did a great job clearing our kitchen drain blockage. He arrived on time and got everything sorted in a relatively short space of time. Would recommend his services.
michael_richard Posted on 11/11/2014 , work completed 11/11/2014
Solved Rat Problem others Couldn't
Customer Service
Quality
Value
We have used Ken before for a blockage, but now had a rat problem. Had 3 other pest controllers to rid rats all charged but no end to problem. It took Ken (recognising him from his Tv appearance) just one visit to discover that rats were coming from an old drain that the builders had left uncapped when we had extension built several years ago, Drain Catt his drain company sealed off the drain and problem solved within a week. The combined cost was very reasonable considering what the other companies had the cheek to charge without even solving the problem. Thanks Ken
Hel-lo Posted on 27/11/2016 , work completed 27/11/2016
Excellent service, top trader
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
2011-08-09 20:15:06.133 Posted on 03/11/2014 , work completed 03/11/2014
Good service - good price.
Customer Service
Quality
Value
Traffic all round Barnet bad that day but Ken kept us informed of estimated time of arrival. Very efficient and charged less than quoted as job easier!
David, Middlesex Posted on 16/12/2014 , work completed 16/12/2014
Drain clearance
Customer Service
Quality
Value
Reliable, friendly and competent. Very trustworthy and dealt with the problem quickly and reasonably priced. I would definitely recommend him.
Customer in Greater London Posted on 11/01/2019 , work completed 03/01/2019
Very professional service
Customer Service
Quality
Value
Mr Cattanach unblocked a difficult drain for me, resulting from a rogue tenant. He is friendly and hard working and reasonably priced. Highly recommended.
Customer in Greater London Posted on 20/12/2019 , work completed 19/12/2019
Fast, efficient, knowledgeable
Customer Service
Quality
Value
I called in the morning and he arrived mid-afternoon to sort out a blocked external drain. He accurately assessed the problem and dealt with it quickly and effectively. Also reasonably priced. Highly recommend.
Customer in Greater London Posted on 02/02/2022 , work completed 31/01/2022
Prompt, efficient, friendly
Customer Service
Quality
Value
Contacted via website regarding a blocked drain and received a prompt email reply and an appointment the next day. Ken cleared the blockage and excavated much of the gravel that was obstructing the flow. Altogether very satisfactory and reasonably priced.
Customer in Greater London Posted on 22/06/2022 , work completed 20/06/2022
Timely and efficient
Customer Service
Quality
Value
Our kitchen sink was not draining properly and it became clear from the external gully that our drain needed to be cleared. We contacted Ken and he arrived at the time we had agreed and quickly set to work. After opening the manholes he identified where the blockage was located and set up the high pressure hose which he operated from his van. The blockage was cleared within what appeared to be seconds and the waste water etc began to flow again. He then managed to lift the cover which was fitted over the gully. This was no mean feat. I had tried to lift this last year but it was stuck fast and I had no success. Ken persisted and was able to release it, albeit after some minutes. He then cleared a mound of sludge from the gully. I was amazed to see how much there was as we are careful not to let fat or solid kitchen waste get into the drain. Job done, Ken packed his gear up and was off. He is a fast worker and knows this sort of job inside out. We are very happy with the result and would definitely use him again.
Customer in Greater London Posted on 25/02/2023 , work completed 24/02/2023
Which? Local Review
Customer Service
Quality
Value
Our drains had a major blockage which could not be cleared with the usual rodding so called Drain Catt on the basis of the previous reviews shown here. We were not disappointed - the gentleman was most courteous and professional. Was able to come over within an hour of first calling and very quickly solved the problem. Highly recommended.
L.C. Posted on 09/02/2012 , work completed 09/02/2012
Which? Local Review
Customer Service
Quality
Value
Our main drain was unblocked quickly and without fuss, at reasonable cost.
)))))))))))))) Posted on 03/04/2012 , work completed 03/04/2012
Which? Local Review
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
laurenmh Posted on 03/11/2014 , work completed 03/11/2014
Good service - reasonable price
Customer Service
Quality
Value
Called Ken sat afternoon came as appointed, carried out work and a bit more good service and price.
B, London Posted on 09/08/2014 , work completed 09/08/2014
Great service
Customer Service
Quality
Value
These guys came on the day I called at the right time. Dyno Rod were going to take 3 days! Polite, helpful, sorted the problem immediately. Very happy with what I got and paid for. Thoroughly recommend them.
Jase58 Posted on 10/05/2014 , work completed 10/05/2014
Helpful and knowledgeable
Customer Service
Quality
Value
Mr Cattanach tried many different methods to clear an old blocked drain which had not been in use for many years. As we suspected he concluded it was probably a structural block/collapse and so he advised on some simple remedial work to bypass it. He also spent a lot of time helping us find the inspection chamber which had been lost under soil for many years. I would certainly recommend him.
hugh1971 Posted on 17/08/2016 , work completed 17/08/2016
Prompt, effient and good price
Customer Service
Quality
Value
Ken responded quickly and arrived promptly. He efficiently cleared the blockage form the sink and then from a blocked downpipe on the 4th floor just below the roof. The work was a reasonable price and Ken was polite and analysed the problems effectively.
Which? Trusted Traders Consumer Posted on 01/04/2017 , work completed 01/04/2017
Excellent service, professional and reasonable
Customer Service
Quality
Value
Ken is very pleasant and an absolute professional, he cleared multiple blockages fast, then continued to conduct a CCTV inspection which revealed issues causing the regular blockages. He also made sound recommendations on how to solve the issue. To top this up, his rates are extremely reasonable especially compared to some cowboy traders in this field.
Liad in Greater London Posted on 15/10/2021 , work completed 15/10/2021
Professional Service at Reasonable Rates
Customer Service
Quality
Value
We initially had a problem with an overflowing open drain from our bathroom, this worsened substantially and involved leaking sewage from a closed drain. Ken came the day after I phoned him and he quickly diagnosed the problem – a broken pipe cap that had fallen across the entrance to the waste pipe. He removed the cap and jetted the blockage solving the sewage problem, the main problem. Unfortunately the open bathroom drain still overflowed after he left as Ken thought it would also have been cleared by the work he’d done but he came back and sorted it out satisfactorily. Ken was very professional, hard-working and knowledgeable and his charges were very reasonable. Would definitely recommend.
Sheena in Greater London Posted on 15/06/2021 , work completed 28/05/2021
Highly recommended - very competent & great value.
Customer Service
Quality
Value
We needed a CCTV inspection of our main drain in case there was a leak. Ken not only did the CCTV efficiently which confirmed that there was no leak, which is what he suspected when he made the initial inspection, but he also cleared an obstruction. All to a very reasonable budget. Cannot recommend him highly enough.
Customer in Greater London Posted on 04/05/2023 , work completed 28/04/2023
Blocked drain
Customer Service
Quality
Value
We had a blockage between a bedroom and the street. We had another contractor and the water board out several times to figure out what the problem was, but Jen was the only one to crack it, and he saved us a lot of time and money by doing so.
Customer in Greater London Posted on 16/05/2025 , work completed 12/05/2025
Excellent
Customer Service
Quality
Value
We had problems with our drain gulley being blocked and over flowing. We needed to get it fixed asap as it was not pleasant. I called Ken and we discussed the issue and he said he could do the job without me being at home the very same day. And he did. I got back from work and everything was sorted - and clean and tidy. I thought the price he charged was reasonable and even gave him a tip because I was so impressed with the service. I thoroughly recommend Ken.
Which? Trusted Traders Consumer Posted on 26/04/2015 , work completed 26/04/2015
Rodent infestation
Customer Service
Quality
Value
We have had a problem with rats in our house since moving in over 4 years ago. Have spent a fortune on pest control companies and local council BUT rat problem still existed. Ken from Homecare was recommended to me and it took Ken about 10 mins to sum up situation and pointed towards the existing extension covering a possible uncapped abandoned drain. He CCTV'd surveyed the drain which showed his suspicions to be right. He has sealed off drain; problem solved. Wished I had used Ken from start.
CathGood Posted on 09/03/2014 , work completed 09/03/2014
Excellent job
Customer Service
Quality
Value
Dee Cee Upholstery recovered & provided new cushions for my Ercol Lounger. The work was excellent, as was the assistance with selecting the fabric, the transportation of the lounger & the finished product. I would highly recommend Dee Cee
Nadine, Hampshire Posted on 06/08/2014 , work completed 06/08/2014