Endorsed by Which?

Drain Catt Homecare Drain Services

5.0

62 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains
    • drainage services

Customer reviews

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5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very quick and efficient!
I called Ken as been having problems with a blocked drain for over a couple of weeks and tried my best to clear it without joy. Called Ken at 10am today and he was round within an hour and a half. He checked all drains, cleared the blockage and all done with no mess and at a very reasonable price. Would use him again with no hesitation.
Customer in Greater London Posted on 14/05/2020 (Reviewer did not use service)
Blockages in drains which had led ,specifically, to further blockage in main soil stack
Customer Service
Quality
Value
I rang Drain Catt on Monday morning, he said he would come along in the afternoon. I had an ongoing blockage in drains/main soil stack. Ken quickly and successfully dealt with the blockages (others hadn't) and also returned yesterday to deal with the glug glugging from the wash hand basin (associated with the blockages). - Ken was professional , honest and extremely competent. I'm a delighted and very satisfied customer. Thank you very much.
Customer in Greater London Posted on 20/09/2023 , work completed 18/09/2023
Excellent service, at a very reasonable charge
Customer Service
Quality
Value
The problem: standing water in two manholes, one in the front garden and the other in the back garden, plus a sometimes slow-draining and smelly kitchen sink. Ken arrived an hour or so after I phoned him, and had discovered the blockage (a buildup of limescale at the exit from the main manhole) within minutes. He cleared this, as well as scale that was starting to build up elsewhere. He made sure everything was running freely from all waste outlets. Brilliant. And, very importantly, his charge is very reasonable, compared with two other exorbitant quotes I'd got (one from a Which Trusted trader). I highly recommend him.
Customer in Greater London Posted on 05/09/2024 , work completed 05/09/2024
Awesome guy and fast resolution
Can't thank Kenneth enough for sorting out my blocked drain problem. He used simple solution to sort out the issue . Home care guys rejected the issue of blocking and Kenneth sorted it . He wa very nice polite and very skillful. I will highly recommend him.
Customer in Greater London Posted on 21/11/2025 (Reviewer did not use service)
Excellent
Customer Service
Quality
Value
We had problems with our drain gulley being blocked and over flowing. We needed to get it fixed asap as it was not pleasant. I called Ken and we discussed the issue and he said he could do the job without me being at home the very same day. And he did. I got back from work and everything was sorted - and clean and tidy. I thought the price he charged was reasonable and even gave him a tip because I was so impressed with the service. I thoroughly recommend Ken.
Which? Trusted Traders Consumer Posted on 26/04/2015 , work completed 26/04/2015
Rodent infestation
Customer Service
Quality
Value
We have had a problem with rats in our house since moving in over 4 years ago. Have spent a fortune on pest control companies and local council BUT rat problem still existed. Ken from Homecare was recommended to me and it took Ken about 10 mins to sum up situation and pointed towards the existing extension covering a possible uncapped abandoned drain. He CCTV'd surveyed the drain which showed his suspicions to be right. He has sealed off drain; problem solved. Wished I had used Ken from start.
CathGood Posted on 09/03/2014 , work completed 09/03/2014
Excellent job
Customer Service
Quality
Value
Dee Cee Upholstery recovered & provided new cushions for my Ercol Lounger. The work was excellent, as was the assistance with selecting the fabric, the transportation of the lounger & the finished product. I would highly recommend Dee Cee
Nadine, Hampshire Posted on 06/08/2014 , work completed 06/08/2014
Excellent work
Customer Service
Quality
Value
Really pleased that he came out on Saturday morning at a moment's notice to see to our blocked drains. Highly recommend him - nothing to much trouble.
Anthony, London Posted on 30/08/2014 , work completed 30/08/2014
Which? Local Review
Customer Service
Quality
Value
Blocked drains - used based on previous reviews. Arrived when promised, jetted, plunged and cleared blocks, completed in about an hour. Price charged was price quoted. Would be happy to use again.
HendonDavid Posted on 22/10/2011 , work completed 22/10/2011
Which? Local Review
Customer Service
Quality
Value
On the basis of the good comments, called Mr Cattanach on Bank Holiday Monday. Immediately told me of £20 extra charge - very reasonable - for call out that day. Arrived within an hour. Prompt, professional, thorough, efficient, courteous and reasonably priced. Said he'd price match anyone cheaper. No hesitation in recommending him.
sucker2 Posted on 08/05/2012 , work completed 08/05/2012
Which? Local Review
Customer Service
Quality
Value
We had a blockage between the bathroom drain and the sewer. It was some time before we noticed it, and the blocked water, combined with the rain, produced filthy standing water in the outside passage. We called Drain Catt on New Year's eve; he came in the late afternoon; and working in the dark, the filthy water and the rain, he had the blockage dispersed and the passage free of water in half an hour - and for a very reasonable price. we would certainly call him again.
E. Jackson Posted on 03/01/2013 , work completed 03/01/2013
Help came quickly
Customer Service
Quality
Value
Arrived quickly to help our predicament no toilet, efficient & polite & charged a very reasonable price.
Which? Trusted Traders Consumer Posted on 09/11/2015 , work completed 09/11/2015
Problem solved
Customer Service
Quality
Value
I had multiple concerns with drains and infestations of black fly. Mr Cattanach visited promptly, made careful observations and identified a series of interlocking faults. It is reassuring to have a real expert take a problem in hand.
Customer in Greater London Posted on 29/06/2021 , work completed 28/06/2021
Great service- Reasonable Price - Blocked Drain
Customer Service
Quality
Value
Called Drain Catt Homecare Drains in the morning. They arrived around lunchtime. The work was super efficient and at a reasonable cost compared to other quotes I had received.
Customer in Greater London Posted on 18/07/2025 , work completed 17/07/2025