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Drain Catt Homecare Drain Services

5.0

62 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains
    • drainage services

Customer reviews

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5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Great worker
Customer Service
Quality
Value
Ken was just what we needed for our drain problem. Came on the same day, jetted blocked surface water gully (scale issue), gave advice for future. Very easy to communicate with and a sound operator. First in line if we need drains dealt with in future.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Fast and efficient
Customer Service
Quality
Value
Ken was friendly, quick and reliable when unblocking my gutter drain which was clogged up with mud and debris. Happy with the work and came over the same day I had called.
Customer in Greater London Posted on 14/07/2020 , work completed 14/07/2020
Which? Local Review
Customer Service
Quality
Value
I used Drain Catt last Sunday afternoon to clear a blocked outside drain. He came out within in about 45 minutes of being called and checked the external drains, which he advised were clear and in good order, as well as clearing the blocked one which had lots of gunky stuff in it. So far, no further problems, and I was very grateful to get someone out so quickly on a rainy Sunday. The call out charge for Sunday was £100. I would recommend Drain Catt.
CharlotteS Posted on 13/01/2013 , work completed 13/01/2013
Quick and efficient
Customer Service
Quality
Value
I called at 11.00 in the morning due to a blocked sewer that was causing a back up and a grim looking, very full inspection chamber. He was with my by mid afternoon and sorted out the blockage very quickly.
Customer in Greater London Posted on 18/06/2019 , work completed 15/06/2019
Which? Local Review
Customer Service
Quality
Value
Called on a Saturday afternoon and was with us within 2 hours. Needed an upstairs loo unblocking. He quote depending on the amount of work involved. Turned out to be a tricky job which wasn't easy to resolve. He did resolve it. Wore over shoes covers to protect carpets etc. Would be happy to recommend and use again. Also does pest work.
mornington Posted on 12/03/2011 , work completed 12/03/2011
Which? Local Review
Customer Service
Quality
Value
Prompt, good communication, knowledgeable, polite and effective .... basically all we need from a local tradesman. No problem recommending Ken.
Nik Nak Posted on 12/06/2015 , work completed 12/06/2015
Which? Local Review
Customer Service
Quality
Value
Sent a text this morning, they replied within one hour and came out as promised between 14:00 and 15:00 today. Blocked waste pipe was quickly cleared and the cost (for C London on a Saturday and no advance notice) was reasonable and within their estimate.
DarkPuss Posted on 11/08/2012 , work completed 11/08/2012
Which? Local Review
Customer Service
Quality
Value
Effortless transaction. Job completed on time, minimal fuss, fair price. Can't ask for anything more.
rkw Posted on 02/06/2011 , work completed 02/06/2011
Which? Local Review
Customer Service
Quality
Value
Excellent service and a life saver. Drain Catt was recommended to me by Abacus to deal with suspected escape of rats from drains into my house. Abacus discovered that the rats had tunnelled out of a cracked drain pulling earth and debris into drain causing a blockage as well. Drain Catt cleared blockage and repaired drain without any digging and all for a reasonable cost. We no longer have any related problems.
SwiftAl Posted on 21/09/2012 , work completed 21/09/2012
Which? Local Review
Customer Service
Quality
Value
Excellent service! Phoned at 6.45 pm expecting him to have closed for the day. He came immediately and cleared my kitchen drain within ten minutes! Very reasonable charge and very pleasant man.
Which? Trusted Traders Consumer Posted on 29/11/2012 , work completed 29/11/2012
Which? Local Review
Customer Service
Quality
Value
Excellent service. Arrived exactly when promised, carried out the work with the greatest efficiency, courtesy and friendliness, explaining the problems and the solution. And rates amazingly reasonable. Would highly recommend this service
FrancesXC Posted on 14/05/2013 , work completed 14/05/2013
Which? Local Review
Customer Service
Quality
Value
Ken did a great job clearing our kitchen drain blockage. He arrived on time and got everything sorted in a relatively short space of time. Would recommend his services.
michael_richard Posted on 11/11/2014 , work completed 11/11/2014
Solved Rat Problem others Couldn't
Customer Service
Quality
Value
We have used Ken before for a blockage, but now had a rat problem. Had 3 other pest controllers to rid rats all charged but no end to problem. It took Ken (recognising him from his Tv appearance) just one visit to discover that rats were coming from an old drain that the builders had left uncapped when we had extension built several years ago, Drain Catt his drain company sealed off the drain and problem solved within a week. The combined cost was very reasonable considering what the other companies had the cheek to charge without even solving the problem. Thanks Ken
Hel-lo Posted on 27/11/2016 , work completed 27/11/2016
Excellent service, top trader
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
2011-08-09 20:15:06.133 Posted on 03/11/2014 , work completed 03/11/2014
Good service - good price.
Customer Service
Quality
Value
Traffic all round Barnet bad that day but Ken kept us informed of estimated time of arrival. Very efficient and charged less than quoted as job easier!
David, Middlesex Posted on 16/12/2014 , work completed 16/12/2014
Drain clearance
Customer Service
Quality
Value
Reliable, friendly and competent. Very trustworthy and dealt with the problem quickly and reasonably priced. I would definitely recommend him.
Customer in Greater London Posted on 11/01/2019 , work completed 03/01/2019
Very professional service
Customer Service
Quality
Value
Mr Cattanach unblocked a difficult drain for me, resulting from a rogue tenant. He is friendly and hard working and reasonably priced. Highly recommended.
Customer in Greater London Posted on 20/12/2019 , work completed 19/12/2019
Fast, efficient, knowledgeable
Customer Service
Quality
Value
I called in the morning and he arrived mid-afternoon to sort out a blocked external drain. He accurately assessed the problem and dealt with it quickly and effectively. Also reasonably priced. Highly recommend.
Customer in Greater London Posted on 02/02/2022 , work completed 31/01/2022
Prompt, efficient, friendly
Customer Service
Quality
Value
Contacted via website regarding a blocked drain and received a prompt email reply and an appointment the next day. Ken cleared the blockage and excavated much of the gravel that was obstructing the flow. Altogether very satisfactory and reasonably priced.
Customer in Greater London Posted on 22/06/2022 , work completed 20/06/2022
Timely and efficient
Customer Service
Quality
Value
Our kitchen sink was not draining properly and it became clear from the external gully that our drain needed to be cleared. We contacted Ken and he arrived at the time we had agreed and quickly set to work. After opening the manholes he identified where the blockage was located and set up the high pressure hose which he operated from his van. The blockage was cleared within what appeared to be seconds and the waste water etc began to flow again. He then managed to lift the cover which was fitted over the gully. This was no mean feat. I had tried to lift this last year but it was stuck fast and I had no success. Ken persisted and was able to release it, albeit after some minutes. He then cleared a mound of sludge from the gully. I was amazed to see how much there was as we are careful not to let fat or solid kitchen waste get into the drain. Job done, Ken packed his gear up and was off. He is a fast worker and knows this sort of job inside out. We are very happy with the result and would definitely use him again.
Customer in Greater London Posted on 25/02/2023 , work completed 24/02/2023
Which? Local Review
Customer Service
Quality
Value
Our drains had a major blockage which could not be cleared with the usual rodding so called Drain Catt on the basis of the previous reviews shown here. We were not disappointed - the gentleman was most courteous and professional. Was able to come over within an hour of first calling and very quickly solved the problem. Highly recommended.
L.C. Posted on 09/02/2012 , work completed 09/02/2012
Which? Local Review
Customer Service
Quality
Value
Our main drain was unblocked quickly and without fuss, at reasonable cost.
)))))))))))))) Posted on 03/04/2012 , work completed 03/04/2012
Which? Local Review
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
laurenmh Posted on 03/11/2014 , work completed 03/11/2014
Good service - reasonable price
Customer Service
Quality
Value
Called Ken sat afternoon came as appointed, carried out work and a bit more good service and price.
B, London Posted on 09/08/2014 , work completed 09/08/2014
Great service
Customer Service
Quality
Value
These guys came on the day I called at the right time. Dyno Rod were going to take 3 days! Polite, helpful, sorted the problem immediately. Very happy with what I got and paid for. Thoroughly recommend them.
Jase58 Posted on 10/05/2014 , work completed 10/05/2014