Endorsed by Which?

Drain Catt Homecare Drain Services

5.0

62 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains
    • drainage services

Customer reviews

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5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Helpful and knowledgeable
Customer Service
Quality
Value
Mr Cattanach tried many different methods to clear an old blocked drain which had not been in use for many years. As we suspected he concluded it was probably a structural block/collapse and so he advised on some simple remedial work to bypass it. He also spent a lot of time helping us find the inspection chamber which had been lost under soil for many years. I would certainly recommend him.
hugh1971 Posted on 17/08/2016 , work completed 17/08/2016
Prompt, effient and good price
Customer Service
Quality
Value
Ken responded quickly and arrived promptly. He efficiently cleared the blockage form the sink and then from a blocked downpipe on the 4th floor just below the roof. The work was a reasonable price and Ken was polite and analysed the problems effectively.
Which? Trusted Traders Consumer Posted on 01/04/2017 , work completed 01/04/2017
Professional Service at Reasonable Rates
Customer Service
Quality
Value
We initially had a problem with an overflowing open drain from our bathroom, this worsened substantially and involved leaking sewage from a closed drain. Ken came the day after I phoned him and he quickly diagnosed the problem – a broken pipe cap that had fallen across the entrance to the waste pipe. He removed the cap and jetted the blockage solving the sewage problem, the main problem. Unfortunately the open bathroom drain still overflowed after he left as Ken thought it would also have been cleared by the work he’d done but he came back and sorted it out satisfactorily. Ken was very professional, hard-working and knowledgeable and his charges were very reasonable. Would definitely recommend.
Sheena in Greater London Posted on 15/06/2021 , work completed 28/05/2021
Highly recommended - very competent & great value.
Customer Service
Quality
Value
We needed a CCTV inspection of our main drain in case there was a leak. Ken not only did the CCTV efficiently which confirmed that there was no leak, which is what he suspected when he made the initial inspection, but he also cleared an obstruction. All to a very reasonable budget. Cannot recommend him highly enough.
Customer in Greater London Posted on 04/05/2023 , work completed 28/04/2023
Excellent service, professional and reasonable
Customer Service
Quality
Value
Ken is very pleasant and an absolute professional, he cleared multiple blockages fast, then continued to conduct a CCTV inspection which revealed issues causing the regular blockages. He also made sound recommendations on how to solve the issue. To top this up, his rates are extremely reasonable especially compared to some cowboy traders in this field.
Liad in Greater London Posted on 15/10/2021 , work completed 15/10/2021
Blocked drain
Customer Service
Quality
Value
We had a blockage between a bedroom and the street. We had another contractor and the water board out several times to figure out what the problem was, but Jen was the only one to crack it, and he saved us a lot of time and money by doing so.
Customer in Greater London Posted on 16/05/2025 , work completed 12/05/2025
Which? Local Review
Customer Service
Quality
Value
We called Drain Catt (now AA Homecare) based upon the previous Which? Local user's recommendation. Our outside drain with the outlet from our kitchen sink and dishwasher was overflowing with water so obviously something was blocked. We had checked to be sure that it wasn't just debris on top of the drain, but it wasn't. The drain was definitely blocked. Anyway, we called him in the AM & he said he could come over at 3ish PM. He arrived when he said he would & sorted out our drain within half an hour - it just required plunging under the manhole cover drain further down the garden. Realistically, it was something we could have done ourselves, but we weren't aware that was the solution. We'd happily use him again. In addition to drain work (unblocking, jetting, CCTV surveys, RATS, etc.) he also does Pest Control and Carpetcare (Carpet/Upholstery cleaning; Scotchguard application). So, if we ever have a need for those other things, we'll probably give him a ring!
John & Diana, Finchley (London) Posted on 24/02/2011 , work completed 24/02/2011
Which? Local Review
Customer Service
Quality
Value
Arrived at short notice during time-window given for acute drainage problem. Able to resolve it with some expertise and gave reasonable (but not excessively cheap estimate). However you get what you pay for and very good value for efficiency with which a longstanding outflow block was cleared. Highly recommended. Dr F Anwar
farrah anwar Posted on 27/03/2013 , work completed 27/03/2013
Beyond the call of duty
Customer Service
Quality
Value
Just opening the door to a party of 6 guest for cards & supper when I discovered our toilet was blocked. Ken was just sitting down for his own supper, but he put his food to one side and was with us in 10 minutes. 15 minutes later the blockage was gone.
Marcus, London Posted on 23/11/2014 , work completed 23/11/2014
My Review
Customer Service
Quality
Value
Ken arrived to assess my blocked drain problem just over an hour after I first contacted him. He dealt with it there and then and charged what was a reasonable price for the job (having told me what it would cost before he started the work). I'm very pleased with the service provided.
Which? Trusted Traders Consumer Posted on 05/11/2014 , work completed 05/11/2014
Efficient and friendly
Customer Service
Quality
Value
I had a blocked drain outside that resisted all my own DIY attempts. Called Ken @ Drain Catt yesterday night, and he came around today as agreed. He fixed the problem in a jiffy, gave me advice on something else he noticed on the property, and then charged me his advertised standard fee. Good old-fashioned competent, honest, and friendly service.
Ulrich in Greater London Posted on 01/06/2021 , work completed 01/06/2021
Highly recommended
Customer Service
Quality
Value
I contacted Ken to arrange a pre purchase cctv survey. This turned out to be quite complicated and revealed some issues that needed dealing with including flushing, clearing, repairs and rebuilding of manhole chamber wall.. Ken and Dean did a great job and kept me informed, answering all my questions. Good pricing and reliable tradesman. Thanks
Customer in Greater London Posted on 08/10/2022 , work completed 07/10/2022
Friendly and efficient!
Customer Service
Quality
Value
Stuck with standing water in two drains between Christmas and New Year and wondering how we'd manage. Googling how to clear outside drains gave useless advice around using vinegar and bicarb...Called Drain Catt and expected to have to wait a couple of days, but no - Ken came over early in the afternoon and quickly dealt with the problem. Very grateful!
Customer in Greater London Posted on 27/12/2024 , work completed 27/12/2024
Classic Old Skool Great Service and Response
Customer Service
Quality
Value
When Dyno-Rod quote you double the price and expect you to sit in the entire day to wait for them, whilst watching your waste pipe pour out horrid stuff on to your lawn and being unable to use your loo or washing machine whilst waiting, CALL DRAIN CATT! One phone call to explain the gravity of the situation and someone turns up when they said they would withing two hours. Impressive job done, problem explained and a sensible bill which got paid on the spot.
Customer in Greater London Posted on 14/09/2025 , work completed 13/09/2025
Prompt service
Customer Service
Quality
Value
Chose this service as it was local and not part of a chain. He rang me back very quickly, agreed a time and arrived ahead of schedule. All good. Looked at my drains, gave good advice and took action as necessary. Would definitely recommend - he clearly has years of experience.
Customer in Greater London Posted on 29/09/2025 , work completed 29/09/2025
Years Old Problem Solved
Customer Service
Quality
Value
For years we've suffered slow running and blocked kitchen sink, various plumbers have tried to no avail. Whilst looking for a 'drain' expert who could do a full CCTV scan of our entire drain system, I came across this amazing company via Checkatrade. Ken came round and after three hours hard graft trying different things, he sourced and fixed the problem and we have free running water in our kitchen sink following a jet wash of our main external manhole and clearing out years' worth of fat. I was impressed by his call to me (via Checkatrade) and, as he is local to me, he offered to pop round to see if he could solve it without the expense of CCTV scan. Highly recommend this great company.
Customer in Greater London Posted on 30/09/2025 , work completed 30/09/2025
Which? Local Review
Customer Service
Quality
Value
Cannot fault his service speed and efficiency. He was straight forward in pricing the potential work. Good value compared to others I phoned.
salman Posted on 15/01/2011 , work completed 15/01/2011
Which? Local Review
Customer Service
Quality
Value
I called up to explain we had a problem with a smelly main sewage outlet in our front garden and to ask if he could come out to take a look and advise what maintenance work was required. Mr Drain Catt (sorry I don't know his name!) said it would be best if I take the lid off and have a look to see what was down there before he comes out to take a look. When hubbie took the lid off, we realised the sewage outlet was fine - just the lid was old and rusted and letting the smells out. With his excellent advice, Mr Drain Catt saved us his own call out charge!
Michelle S Posted on 16/06/2011 , work completed 16/06/2011
Which? Local Review
Customer Service
Quality
Value
Chose Drain Catt on basis of previous reviews and was not disappointed. Had repeated blockages over past two years. He took 2 and a half hours to remove seveal items blocking the drain which had clearly been there for some time and made reasonable charge. One company had cleared it with a jet, charged a lot and not removed any debris.
hojo Posted on 08/10/2012 , work completed 08/10/2012
Which? Local Review
Customer Service
Quality
Value
As others have said arrived within time promised (half an hour). quick efficient service. Price as agreed on phone before hand. Would definitely use again.
sadleman Posted on 24/12/2013 , work completed 24/12/2013
Which? Local Review
Customer Service
Quality
Value
Having a 100 year old house with manholes buried 2 feet underground I was worried that it was going to be difficult to clear the blockage that was affecting all drains in the house. Ken turned up promptly, and threaded the pressure jetting tube round through one buried manhole. He swiftly had the drain pipe clear and everything running freely. The charge was very fair for the work involved. I wouldn't hesitate to recommend using this service.
nottheusualtoday Posted on 11/01/2016 , work completed 11/01/2016
Which? Local Review
Customer Service
Quality
Value
We had a blocked drain to the sewer. Ken turned up exactly at the time he would, was polite, and carried out the work with great knowledge and effectiveness, resolving the problem quickly, and ensuring everything was now fine before leaving. Very reasonable price. I have absolutely no problem in recommending to others.
idc40 Posted on 05/09/2015 , work completed 05/09/2015
Brilliant - prompt and professional
Customer Service
Quality
Value
Nice cheerful and polite lad - was a deep manhole. Worked well and charged per estimate, very reasonable
Richard, Hertfordshire Posted on 03/09/2014 , work completed 03/09/2014
Christmas Crisis
Customer Service
Quality
Value
Ken arrived very promptly on Christmas Eve and saved the day! I had no dishwasher and a houseful of guests. He returned on 27th December to complete the task. Would thoroughly recommend him. He was quick, clean and tidy and VERY reasonably priced.
Sarah Posted on 27/12/2015 , work completed 27/12/2015
Excellent contractor
Customer Service
Quality
Value
I engaged Ken on the basis of the excellent reviews and would endorse all that has been written. Professional and courteous
2011-08-12 20:44:22.557 Posted on 30/09/2015 , work completed 30/09/2015