Drain Flow Services Ltd

We called Alex as we were experiencing problems with the water levels in our toilets after they were flushed. Alex was easily contactable and arrived quickly within a couple of hours of us phoning. He was extremely polite and considerate. Having inspected our drains and finding that there was a problem at the boundary of our private and shared drains, he suggested we contact Thames Water. Alex wanted to ensure that we could have our problem fixed free of charge by our water supplier if possible and did not suggest carrying out work himself which may not have solved the problem and which we would have had to pay for. Alex was correct with his advice as Thames Water found a blockage in the main drain which they removed free of charge. I would happily recommend Alex to anyone who is experiencing problems with their drains.

I always try my best to use Which Trusted Trader to recommend an honest and trustworthy trader. As all the ones I have used so far I woukld recommend. I had severe blocked drains, bathrooms, appliances, kitchen sinks, showers etc. I chose Drain Flow service because of the good reviews and business was in same area as where we lived. Alex corresponded efficiently at all times and arrived on scheduled date and assessed the situation. I must say he was very professional and honest in his services and recommended the best options without having to do a full CCTV survey. He carried out the job, cleared the block drainage with water jet blaster and other plumbing tools. He also cleared three of the showers and bathrooms, which had poor draining over the last few months. Now we can have longer showers without worrying water overflowing from the shower tray. Alex was always friendly, helpful and polite and always recommended best approach in maintaining his job. The service charges were very good for the amount of work Alex carried out. He also maintained social distance at all times due to Covid-19. Thank you Alex.

I contacted Drain Flow Services as it was recommended on this site because I thought I had a collapsed drain. Alex responded quickly, quoted the price of a CCTV survey and arrived on time. He examined the piece of material which looked like a black broken pipe which had blocked the drain and said it was calcified scale. He then carried out a full CCTV survey of the house drainage and the drain down to the road. He showed me the screen (being careful to observe social distancing) to show that it was clear and that there were no other potential scale blockages. Very knowledgeable, friendly and professional service.

Alex responded quickly to our request for a CCTV drain survey. He was friendly, competent and reliable and left everything very tidy . We would recommend him and use him again.

There was a faint smell of sewage in our conservatory, we suspected an almost totally blocked drain, from the kitchen sink, was the possible problem. Alex did a methodical and professional survey of our drains, using a camera and video. Identified the problem, and fixed it. This was fast and very beneficial workmanship and good value for money. I would highly recommend Drain Flow Services.

I found Drain Flow's details on Which Trusted Traders and was very happy that I did. We had a problem with the office drainage system involving a build up over years of waste in the various drains on the premises with the added difficulty of vermin accessing the drains. From the get go Alex was a pleasure to deal with. He was professional, knowledgeable in his field, kept me up to speed at each stage of the process and carried out each element of the work as planned, on time and on budget. He provided CCTV of the extent of the problem before the flushing and then CCTV images of the final result. Everything went according to plan and we've been trouble free since his work was completed. I have no hesitation at all in using him again at any of our other premises nor recommending him to anyone else either for commercial or domestic use.

Unfortunately, the outside drain running from my kitchen became blocked with 'gunk' that had accumulated over several years. The problem reared it's head during the Coronavirus 'lockdown' so I was a little concerned that I may not be able to find anyone to attend quickly. I need not have worried, Alex, the proprietor, visited promptly following my call and took all appropriate social distancing measures during his visit. I have noted his contact details in case I need him again and I have no hesitation in recommending Drain Flow to others. Alex is professional, efficient and polite and left he everything clean and tidy. A job well done.

I called Alex for a blockage under a rainwater down pipe. He carefully looked into it and while we were ready for it to be an extensive job, he established that it was debris that he could clear with a jet of water. The problem was solved quickly, the bill was very reasonable and Alex and his mate left everything very tidy. Recommended

Alex and his team were excellent. I was really stressed about an issue with our sewer pipes which was causing issues in the house. He was courteous and clearly had a good knowledge of the problem and how to fix it. It’s hard to find people you can trust and I would have no hesitation in recommending this company to you.

After having on going issues with blockages at my property I decided to contact a different company for a second opinion, Alex from drain flow services arrived at my property within 24hrs of me phoning and found the issue straight away, he said the old chamber was damaged and did not have the right fall to allow the drainage to run away, he replaced the foul chamber the next Day and replaced my block paving on my driveway perfectly. I had previously used another well known company who was clearly just happy with me calling them up to clear the blockage 3 times a year. I don’t leave reviews often but in this case I thought I would because they know what they are doing and they do it well.