Drayton Boiler Services Ltd

It is the second boiler installed by Drayton. It was completed on time with friendly workers. They don't leaves any mess and do the job first class. Thank you.

Following a regular boiler annual maintenance visit in December the engineer, Cameron recommended that I have the heat exchanger thoroughly cleaned and a replacement burner gasket and electrodes fitted. I had the work carried out on 31January. Cameron was very competent and diligent but also quite happy to explain what he was doing and why. The total job, including fitting a new thermostatic radiator valve was satisfactorily and professionally completed within 2 hours with the minimum of fuss and inconvenience. I have used Drayton for all my heating and plumbing work since 2010 and would thoroughly recommend them.

Drayton Boiler Services fitted a Vaillant boiler in the same place as my 12 years old Potterton. All aspects of their work, including the preliminary survey, were performed thoroughly, efficiently and professionally. The work, which included power flushing the entire central heating system, was completed within the two scheduled days. This was despite a fault with the “smart” gas meter which delayed the final commissioning. A new meter was quickly fitted (by EON) and Martyn (DBS) worked into the evening so that the new boiler could be used on the second day. A new programmable thermostat was also fitted to replace my old one. The disposal of the old boiler system was promptly arranged by DBS as was all the paperwork associated with the boiler guarantee and the buildings regulations. I have no hesitation in recommending Drayton Boiler Services.

Steve visited our house to assess precisely and explain what was needed to replace our creaking boiler. It also had to go into an area where a new and smaller utility room cupboard would be installed afterwards. New piping would be needed and be kept back far enough to be boxed in. Steve recommended that the new filling loop would be plumbed into the airing cupboard for ease of access but would be an automatic filling loop anyway. The exhaust pipe that went outside of the house through a brick wall had to be replaced and moved to a different location on the roof. The existing wall hole was expertly bricked up with bricks supplied by Steve. Martin arrived with Steve to start the work. We were supplied with two heaters. This initial meeting proved to me that Drayton was a professional outfit. Further such meetings took place. Martin was outstanding and a credit to Drayton. His work ethic was exceptional and his professional skills were first class. Ollie the apprentice helped Martin complete the installation on day three. The professionalism was rubbing off on him too. No other people were involved in the installation. Our Vaillant boiler is up and running. Well done Drayton Boiler Services.

Starting from getting the quotation, Andy has demonstrated his professional knowledge in the field. He gave us practical suggestions and addressed all our concerns. The quotation was very clear, with every single item of work included. We could easily refer to what needs to be done and how it would be done. On the day of the work, James and Terry were very pleasant and helpful. Their work was clean and they aimed at not only getting the job done, but giving us the best of the job. They revised how to fit the condense pipe in the loft which saved us some money in the future. The whole team did a great job.

Was recommended Drayton by a Vaillant employee. Drayton have done a brilliant job, they reinstalled a boiler for me and were very clear what needed to be done before taking the job. They bought in experts in electrics and plastering rather than having boiler engineer attempt it all. They were on time and budget and kept me updated on progress. The boiler engineer who did most of the installation was really professional and tidy. I'm really happy with the outcome of this reinstallation, wish I'd used Drayton in the first place! I recommend them and I will go back here for servicing.

We had a new boiler, water tank, radiators, hive system and a combi mate fitted. Our engineers were Doug and Aaron who were both very friendly and polite and carried out their work with great professionalism and regard. Everything was kept clean and tidy throughout with dust sheets being laid down. The work was done within the agreed budget and schedule. Andy came and did our quote. He then made sure everything was going as it should once the work was started and came back to check that we were happy when everything was finished. All the workings of the equipment were explained to us with an assurance that we could call the office if we had any questions after they had left. Drayton Boiler Services are a thoroughly professional company and I would highly recommend them.

I very rarely leave reviews but the service I received from Drayton was exceptional. From Steve turning up at the promised time to do our quote to Martin the engineer with his brilliant professionalism I can't praise them enough. Nothing was a drama and any issues were dealt with quickly and efficiently. Our old boiler was removed and the new one situated in a different place. New pipework, radiator, all remedial and electric work taken care of and not so much as a mark on the carpet or walls. Dust sheets everywhere!! The job was completed in the time frame promised and we were given full run down of how to use our new boiler before Martin left. I would recommend Drayton Boiler Services to anyone and would like to thank Steve, Martin and Gary for doing such a great job with the minimum of fuss. Must add that the work was very competitively priced and came with excellent warranties.

I would definitely recommend Drayton Boiler Services, they came to replace my boiler with a new Combi boiler. The engineer, Douglas, arrived exactly as planned and was efficient and friendly. The work was carried out in the time scale as quoted and all tests & checks were made to ensure functionality and safety. He cleared all the old system away and tidied up after his work. A few days later I didn't understand the new programmer - so I called the Drayton office and they came out the same day and reset the timings for me. I would recommend them highly to anyone who needs a professional job and great customer service. Many thanks.

I would definitely recommend Drayton Boiler Services, they came to replace our old boiler with a new Combi boiler. The engineers arrived exactly as planned and were efficient and friendly. The work was carried out thoroughly and all tests & checks were made to ensure functionality and safety. They cleared all the old system away and tidied up after their work. I would recommend them highly to anyone who needs a professional job