Endorsed by Which?

Dream Installations Ltd

5.0

29 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in August of 2003 by experienced industry veterans Glenn Brodie and Roy Clements, Dream Installations was created when the two saw a gap in the market for a double glazing company that genuinely cared about quality and great homeowner service. Proudly serving the people of Lowestoft and some surrounding areas, we’ve been steadily growing ever since.
Using each of our 30 years’ experience, we’ve gone from bedroom to business trend-setters, continuing to offer homeowners the very best windows and doors always at fair value. Moving into our current premises in 2009, we encourage those of interest to get up close and personal with their desired home improvement products with a visit to our dedicated on-site showroom. Here you’ll find an eclectic mix of solutions, most of which can be tailored to your exact liking.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • UPVC Windows
    • Sash windows
    • Stained glass
    • Triple Glazing
    • Window consultants
  • Doors

    • Composite doors
    • Bi-fold doors
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
    • Orangeries
  • Conservatories

    • Conservatory Roof replacement
    • conservatory roof conversions
  • More Services

    • conservatory warm roof system

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
29 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
New windows fitted to my cottage.
Customer Service
Quality
Value
Couldn't have wished for a more friendly and professional pair of blokes. Brett and Louie... Diamonds. Thank you ever so much.
Customer in Suffolk Posted on 25/04/2024 , work completed 25/04/2024
Recommended and now we know why - great all round experience
Customer Service
Quality
Value
Had problems in the past but tried this local service and will not look further in future - yes we have a few more projects under consideration. Recommended to us and we found the service to be prompt and efficient from the start. All staff at all stages were understanding, polite and very helpful. There was never any pressure at any time. Always sceptical when told the best deal would be found and from all the quotes this was the best. Always accommodating to fit in with our changing needs - had a family issue but dates amended without complaint. The fitting team were friendly and conscientious and a pleasure to have working on our home. The product is as specified and good. We have noticed great improvements in terms of comfort - noise reduced, insulation increased and condensation no longer an issue. Clean and tidy work and no pressure to settle our account but we paid promptly as this work was great value for money. In these difficult times it is rare to find companies that are not profiteering but this is definitely one. A stress free service that is difficult to put a value to!
Customer in Suffolk Posted on 26/04/2023 , work completed 19/04/2023
18 Windows + patio door + back door
Customer Service
Quality
Value
We had an initial visit from the sales manager and then we visited the Dream Installations showroom. We received excellent technical and aesthetic advice, there was zero sales pressure, and we got a good price. It wasn't a standard job though... because we'd had a bad experience with a PLC window company in May 2019 (three weeks after we moved to Lowestoft from Milton Keynes), Dream Installations had the unenviable task of carefully removing all the old windows/patio/back door, so that the rejected goods could be collected by the previous installers... The work was completed on schedule, in four days, and we are 100% delighted with the result - the product and workmanship Dream Installations gave us is like night and day compared to the previous PLC installation. Everyone we have dealt with at Dream Installations has been helpful, caring and professional, so we would heartily recommend Dream Installations to anyone looking for a local installer of doors and windows. Thank you very much!
Nikki in Suffolk Posted on 25/08/2021 , work completed 05/08/2021
Two Front Composite Door Installations
Customer Service
Quality
Value
Yesterday we had installed two new composite external front doors. We ordered these from Dream Installations, having been impressed with their "no nonsense " sales methods, in which we finalised an agreed price quickly. The delivery was as described at order signing, and the installation team arrived on time, and worked well through a very warm day. The site was left tidy, and the fitters were both friendly and helpful. We are extremely pleased with the end product, and are more than happy to recommend this Company to others.
Paul in Suffolk Posted on 23/07/2021 , work completed 22/07/2021
Delighted with the result
Customer Service
Quality
Value
We chose Dream Installations because they are local, independent and a Trusted Trader. Based on the other reviews and Which price estimates we didn't bother with other quotes and the price quoted is what we paid. The work was done very professionally by a friendly team (gallons of tea being supplied throughout). The end result has transformed our once tired looking house and the windows, door, fascias and soffit are good quality. Very glad we found Roy and his team and we'll be using them again soon for work on our conservatory.
Richard in Suffolk Posted on 10/05/2021 , work completed 30/04/2021
Conservatory
Customer Service
Quality
Value
The workmen were very professional, always on time, very friendly and have done an excellent job to our satisfaction. I would certainly recommend dreams installation! We could not fault them. We are so pleased !
Maureen in Norfolk Posted on 31/03/2021 , work completed 21/03/2019
Quality product and service
Customer Service
Quality
Value
We have used Dream Installations for our previous property renovation and then used them again when we refurbished our current home. We have found them excellent. Whilst I think many companies use the same or very similar windows and doors, Dream offer a very good installation service, ongoing support and their pricing is very competitive. I wouldn’t hesitate to recommend them to others.
Customer in Suffolk Posted on 11/03/2020 , work completed 26/02/2020
Fast, professional and tidy.
Customer Service
Quality
Value
Brilliant communication from the start. Fantastic price and came on schedule time as discussed. Installers very professional and tidy. Asked if they need your opinion before doing something. Office guys were great too. Love our new windows and should have done it sooner.
Zoe, Norfolk Posted on 11/02/2020 , work completed 11/02/2020
Very professional.
Customer Service
Quality
Value
Dreams are a very friendly and professional company. They are all helpful, polite and a pleasure to have around. If you have any questions they always take time to explain. They always take time to explain. The after sales service is second to non. I highly recommend this company. If you want a professional reliable company, call Dreams.
Eve, Suffolk Posted on 23/01/2020 , work completed 23/01/2020
Prompt & professional.
Customer Service
Quality
Value
Excellent work by professional tradesmen. Left site clean and tidy. Would certainly recommend them.
Paul, Suffolk Posted on 02/01/2020 , work completed 02/01/2020