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DT Heating Ltd

5.0

124 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–18:00
  • Sunday 08:00–13:00

About

DT Heating Ltd is a family run business based in St Helens with over 17 years experience working for British Gas specializing in all aspects of domestic gas appliances. We pride ourselves in giving good customer service, affordable prices and reliability.

We cover all aspects of domestic gas services including;

Boiler installation, service and repair.
Cooker installation, service and repair
Fire, service and repair.
Water heater installation, service and repair.
Service.
Repair.
System cleanse (Magnacleanse)
Landlord safety check (CP12).
Other services we provide include;

Unvented hot water installation/service and repair.

Worcester approved installer.

DT heating is a registered Nest pro installer.

Gas safety number: 574415.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker repair
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Air conditioning contractors

  • More Services

    • lpg
    • gas safety testing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Easy to book through email and arrive on time, great service
I do the annual service for my IDEAL boiler, the young staff check every detail and are professional, he does a decent job and is a very nice and polite person. The price is also reasonable for me, I would like to recommend DT heating.
Customer in Warrington Posted on 14/11/2024 (Reviewer did not use service)
Best boiler service
Customer Service
Quality
Value
Duncan came 10 mins early for a 9.00 am start. Dust sheet down and immediately cracked on with the boiler service. Did a more thorough job than any previous tradesmen. Was very polite and friendly. We’ll definitely get him in for bigger jobs on the horizon.
Customer in Greater Manchester Posted on 08/11/2024 , work completed 08/11/2024
Prompt and efficient service.
Customer Service
Quality
Value
We had our first annual service on our Worcester Bosch boiler carried out by DT Heating. Callum called to let me know he was on his way and arrived within the 15 minutes he said he would be with us. He carried out a very thorough service quickly and efficiently. He left no mess at all. A very professional tradesman. Would recommend DT Heating without reservation.
Customer in Warrington Posted on 22/10/2024 , work completed 22/10/2024
Fantastic and speedy service!
Customer Service
Quality
Value
Have used DT Heating Ltd regularly for several years now, and can't praise them enough for the work they did for me recently. Had a boiler service done on Thurs 17th Oct (overdue - my fault!). Callum did another really diligent job and pointed out that there was unfortunately a problem with the heat exchanger. He explained and showed me the fault, which was sadly going to result in a new boiler being required (not unexpected, it was rather ancient!). Knowing I would therefore be without heating and hot water, he spoke to Duncan and within 20 minutes, Duncan had provided me with a full quotation for a new boiler, and had offered to come and install it just 3 days later, on Sunday 20th Oct. He turned up on Sunday at 9am as advised, worked solidly all day til 5pm, and did a fantastic job getting the new boiler in, and re-arranging some of the pipework. He was extremely tidy and efficient and took the old boiler away with him, and left everywhere spick and span. Duncan and Callum have always been polite and courteous, and always keep me well informed by text and email. Have always found their customer service to be excellent.
Customer in Merseyside Posted on 22/10/2024 , work completed 20/10/2024
Great service
Customer Service
Quality
Value
Duncan was able to get my heating system working again. Visited the day after I called and was able to purchase and install the faulty part same day, meaning that I was able to get my house warm again. I would recommend DT heating and would use them again.
Customer in Lancashire Posted on 20/10/2024 , work completed 04/10/2024
Gas Boiler annual maintenance
Customer Service
Quality
Value
DT Heating installed the Baxi combi-boiler 6 years ago and have done the annual service ever since to a high standard. Booking is always easy and attendance is on time. Full 'paperwork' is provided and the cost is very reasonable. Would recommend to anyone. DB 9/10/24
Customer in Merseyside Posted on 09/10/2024 , work completed 09/10/2024
Honest, friendly, tidy and reliable.
Customer Service
Quality
Value
We use DT Heating for our regular service and for others bits of plumbing as and when. Recently used them to replace 2 heated towel rails. All went well, happy with the work and will continue to use them in the future.
Customer in Merseyside Posted on 30/09/2024 , work completed 25/09/2024
Regular client
Customer Service
Quality
Value
I have had my gas boiler serviced by DT Heating for many years and have never had cause for dissatisfaction during that time. They are always prompt and leave things neat and tidy. I recommend this company without reservation.
Customer in Merseyside Posted on 27/09/2024 , work completed 02/09/2024
Excellent service
Customer Service
Quality
Value
As always, punctual, efficient and friendly service. Highly recommended. I hadn’t realised the extent of work this trader undertakes but I’ll definitely be using them again for my usual servicing and other jobs too
Customer in Merseyside Posted on 22/08/2024 , work completed 24/08/2022
EXCELLENT FROM START TO FINISH
Customer Service
Quality
Value
Had a quote from Duncan at DT Heating to replace my very old Combi Boiler. From the initial quote to the completion of the installation Duncan kept me informed every step of the way. He completed the work over 2 days and left the area extremely clean and tidy. Full instructions given to me about the working of the new boiler and digital thermostat. He was always on time and as usual really pleasant while completing the work. I would HIGHLY RECOMMEND Duncan and Callum at DT Heating.
Customer in Merseyside Posted on 22/08/2024 , work completed 21/08/2024
Excellent service.
Customer Service
Quality
Value
Callum came slightly early but texted to say he'd be early. He had three appliances to service and he was very thorough. He carefully dismantled the gas fire checked it thoroughly and put it back together immaculately, without making any mess. I would have supplied a dust sheet but he had his own and also cleaned and vacuumed the casing. He was unfamiliar with the model but looked it up since I have lost the manual. It was truly impressive to see his logic and care. He also checked the boiler, which is a bit aged and said it was still good. He was so careful not to make a mess He brought overshoes and was v careful.I asked if he would lock the front door if he had to go in and out and he remembered every time He sent me a receipt immediately with gas safety certificates. I am very pleased to recommend him.
Customer in Greater Manchester Posted on 15/08/2024 , work completed 15/08/2024
Repair of heating pump and valve
Customer Service
Quality
Value
I contacted this company based on the online reviews which were very good. I had a very swift response to my email enquiry and the arrangement to come out to assess was as promised although we did have to wait a few days as they were so busy. The problem was very quickly identified and the appointment to fix it was for the next week. The repair took a few hours but they were clean and efficient did an excellent job and charged a reasonable price. I would use them again.
Customer in Merseyside Posted on 09/08/2024 , work completed 09/08/2024
Bathroom and Kitchen work
Customer Service
Quality
Value
Callum came and fitted new Kitchen mixer tap as the old one was leaking and loose. He had to fit additional pipework as it was a different size pipe to the new taps. He then re-caulked the bath, and fitted new shower head and mixer taps, where he identified a small leak on the waste pipe, which he has said he will return to fix next week. DT heating are always reliable and keep me informed, and go above and beyond for customer satisfaction. I hsvr used them several times in the past, and always use them to service our boiler and would recommend them thoroughly.
Customer in Merseyside Posted on 06/08/2024 , work completed 02/08/2024
Would Highly Recommend This Company
Customer Service
Quality
Value
We contacted DT Heating back in April 2024 to give us a quote to replace 3 radiators and remove an old gas fire. Duncan visited to see what needed doing and provided us with a quote. The on-line quote arrived a few days later. We chose DT Heating because we found Duncan to be polite and courteous and not bossy like some other heating companies we approached, and because we felt the quote was reasonable for the work we needed doing. As we were having other work done at the same take, Duncan was very considerate and was happy to delay and work around the other work. Duncan and Callum arrived on time on the day arranged and did a professional job. They got on with the job and were not on their mobile phones all day, unlike some other workmen. They were polite, clean and tidy covering all the areas they were working in, and cleaned up thoroughly before they left. We are really please with their work and would not hesitate to recommend them the friends or family.
Customer in Merseyside Posted on 04/08/2024 , work completed 30/04/2024
Highly recommended
Customer Service
Quality
Value
From the installation of a Worcester Greenstar boiler in 2018 to the most recent annual service, all aspects of the work undertaken by Duncan and Callum has totally met my high expectations.
Customer in Greater Manchester Posted on 13/06/2024 , work completed 07/05/2024
Boiler Replacement
Customer Service
Quality
Value
I required an new Worcester Bosch Combi Boiler, and Duncan came and surveyed my property and after discussions, he quoted for a Worcester Bosch 8000 combi with remote thermostat / control, and a price & date was agreed. Unfortunately 4 days prior to the agreed installation date, my boiler burst, and upon contacting Duncan, he arranged to visit my property the same day, and kindly rearranged his busy schedule to supply and install my boiler the next day. On the day of installation, Duncan provided 100% protection to my hall / stairs / landing and bedroom carpets, and furniture in the room, and carried out the installation / system flush / commissioning. Communication during the installation and commissioning was first class, and I will recommend DT Heating Ltd to other clients without hesitation. All works were undertaken to a very high standard, and I am delighted to have a new efficient boiler, with a 12 year manufacturers guarantee.
Customer in Merseyside Posted on 03/06/2024 , work completed 31/05/2024
Boiler replacement
Customer Service
Quality
Value
I've used DT Heating for a couple of years. Always found them punctual and polite. Duncan explained what was needed and how long the job would take. Finished on time and left the workspace spotless. Excellent.
Customer in Merseyside Posted on 25/05/2024 , work completed 23/05/2024
Honest, reliable and great work
Customer Service
Quality
Value
I've Used Duncan for a number of years for various types of work. He is honest, reliable, and does a great job. First call every time I have a central heating issue.
Customer in Merseyside Posted on 01/05/2024 , work completed 17/04/2024
JOB WELL DONE
Customer Service
Quality
Value
Callum from DR Heating has been replacing all aged radiators at our property which had caused pressure to go down on reasonably new Worcester boiler. Callum is an extremely hard worker. He was quick to diagnose and explained clearly what was needed. The system was obviously way overdue for flushing through hence was quite challenging job. Duncan attended to help with largest of radiator and has been booking my jobs in. I find them both to be very police and courteous. I will most definitely recommend their work to family/friends.
Customer in Merseyside Posted on 13/04/2024 , work completed 12/04/2024
Outstanding Service.
Customer Service
Quality
Value
I have had Duncan & Callum service our boilers & gas fire for several years. There is always great communication. Both Duncan & Callum are excellent gas fitters, very knowledgeable, very clean workers & an extremely professional, friendly manner in all the years I've used their services. They work so hard from the minute they arrive & I always highly recommend them.
Customer in Merseyside Posted on 19/03/2024 , work completed 19/03/2024
Issue solved quickly
Customer Service
Quality
Value
Duncan fixed a faulty thermostat valve on a radiator that was leaking. Communication was great. Arrived at the time he said. Fixed the problem. Very careful to protect our carpets and fully cleaned up after the job. Very happy with work completed. Thanks
Customer in Merseyside Posted on 23/02/2024 , work completed 20/02/2024
First Class Service
Customer Service
Quality
Value
Duncan fitted our new Worcester Bosch boiler in November. Absolutely first class job done by him. Very professional indeed. No mess left whatsoever. I would have no hesitation recommending DT Heating at all.
Customer in Warrington Posted on 22/01/2024 , work completed 21/11/2023
Boiler service
Customer Service
Quality
Value
Duncan installed our boiler about 4years ago and we’ve used DT heating for an annual service. Duncan and Callum are always efficient, professional and pleasant to deal with. Duncan also sorted out our gas fire which required quite a bit of research and sourcing of parts. Did excellent work. If you want a professional job doing contact DT heating
Customer in Greater Manchester Posted on 20/01/2024 , work completed 03/01/2024
Boiler Service
Customer Service
Quality
Value
Second service of my condensing boiler by DT Heating. Text message reminder that service was due but no hard sell. Quick response to my messages. On time and again text to advise he was on his way. Work completed with no mess. It's great to have a company that treat their customers well and with respect. Would recommend.
Customer in Merseyside Posted on 20/01/2024 , work completed 08/01/2024
Excellent Job
Customer Service
Quality
Value
Duncan answered my call ASAP to service my boiler and gas fire.He is extremely polite and efficient. Clean and tidy turned up at the time agreed completed the service with minimal fuss or dissrution cleaned up after he finished. Highly recommended. Has now done a number of jobs in my home would not use anybody else for this work. Thanks Duncan.
Customer in Merseyside Posted on 20/01/2024 , work completed 15/01/2024
Boiler service
Duncan fitted a new boiler in my previous property. He did a great job of that, really neat job. He recently serviced my boiler, competitively priced, really helpful and a nice chap to deal with, would definitely recommend
Customer in Greater Manchester Posted on 20/01/2024 (Reviewer did not use service)
Excellent
Customer Service
Quality
Value
I have been using Duncan and his company for many years, he has done work including fitting and moving full heating systems, servicing, fixing faults, problems and leaks. All work has been done to the highest standards, they are always polite, cause the least amount of disruption and are very reliable. I have recommended him to my parents and parents in law and they have been very pleased with his companies work as well.
Customer in Merseyside Posted on 19/01/2024 , work completed 19/01/2024
Excellent Work
Customer Service
Quality
Value
DT has done my boiler service twice now. Easy to book in with them, Callum (who came both times) was friendly & polite. He explained everything he was doing, and when he found a couple of parts that were on their way out, explained exactly what they were, and was reassuring the entire time. Efficient, cleaned up after himself, Very impressed with him. Duncan, owner of DT, squeezed me in just before Xmas for a sudden faucet replacement in kitchen. Such a nice man, did an absolutely superb job, went above & beyond. I thoroughly trust DT to help with all our heating & plumbing needs. Honest, hard working, good, fair prices, a real find.
Customer in Merseyside Posted on 09/01/2024 , work completed 09/01/2024
Excellent work and fast response
Customer Service
Quality
Value
Heating went off so I phoned DT Heating as I’ve had excellent service previously. Duncan got straight back to me and arranged to visit the next day and soon had the issue sorted. I would definitely use this company again.
Customer in Merseyside Posted on 09/01/2024 , work completed 09/01/2024
Excellent
Customer Service
Quality
Value
My boiler was installed by the company and I have made sure it is serviced every year. The service was completed efficiently and my house was left neat and tidy. I was assured if there were any problems to let them know. I would recommend the company to anyone
Customer in Merseyside Posted on 28/11/2023 , work completed 20/11/2023
Boiler Work
I contacted DT Hughes and they called to arrange an appointment. The following week Callum turned up. He sent me a message stating he would be about 30mins. Callum came in that time and sorted out my boiler which had a leak. He was polite, tidy and the job was done professionally. After being ripped off by another company I would definitely recommend DT Hughes to people.
Customer in Merseyside Posted on 23/11/2023 (Reviewer did not use service)
Boiler service
Customer Service
Quality
Value
Callum turned up on time after confirming by e mail when that would be. His work was very professional and he highlighted a problem that needed some parts ordering. He sourced the parts there and then so that the job could be completed before he left. His work was clean and tidy. Very pleased with Callum and DT Heating Ltd, would certainly use again.
Customer in Merseyside Posted on 03/11/2023 , work completed 02/11/2023
Boiler Service
Customer Service
Quality
Value
Good friendly service. Duncan has done several jobs for us and we have discussed future projects too. I would recommend DT Heating, very professional and tidy.
Customer in Merseyside Posted on 31/10/2023 , work completed 31/10/2023
Excellent Service
Customer Service
Quality
Value
I have been using this company for a few years now for my annual boiler service and additionally this year the supply and fit of a new thermostat. A quick message is all it takes to arrange the job, and the response is always prompt. The prices are reasonable and fair. Callum came to do the service and as always text to confirm his expected time of arrival. He arrived on time and carried out the work leaving no mess. He took the time to explain how the new thermostat worked, and advised what work/checks had been made to the boiler. He is always polite and friendly. I will continue to use this company as I find them both reliable and professional, and would highly recommend them.
Customer in Merseyside Posted on 24/10/2023 , work completed 24/10/2023
Thorough and polite.
Customer Service
Quality
Value
Excellent service from DT Heating. Been having boiler problems another plumber had failed to diagnose. Communication to let me know they were on route. Polite and friendly manner whilst here. Very professional and thorough diagnosis of the problem. He even brought a dust sheet to keep the mess to a minimum. Things like that really do go a long way to leaving a good impression. Quote given and repair booked whilst on site. Would highly recommend.
Customer in Merseyside Posted on 22/10/2023 , work completed 20/10/2023
Reliable work
Customer Service
Quality
Value
Great service as usual. Highly professional and trusted. Duncan and Callum installed a new central heating system when we were renovating our house. They have serviced the boiler every year since then. Would highly recommend.
Customer in Merseyside Posted on 18/10/2023 , work completed 17/10/2023
Boiler service
Customer Service
Quality
Value
Very impressed with Duncan and his team. Got an appointment to suit us, communication was excellent. Callum kept in contact to arrange time to arrive for the job. He did a great job servicing our boilers left everything as he found it. Would highly recommend this professional team of plumbers/boiler engineers. Will definitely use their service again. Very happy customer.
Customer in Warrington Posted on 13/10/2023 , work completed 12/10/2023
toilet cistern problem
Customer Service
Quality
Value
this is the second time I have used this company and I can thoroughly recommend them to anyone the work carried out by Callum on both occasions was great, He is very professional and makes sure everything is clean and tidy when the job is finished.
Customer in Warrington Posted on 12/09/2023 , work completed 12/09/2023
Very happy with all work etc
Customer Service
Quality
Value
Very happy with the work done, punctuality, contact and Callum’s help, information and advice. I would happily recommend him.
Pamela in Merseyside Posted on 23/08/2023 , work completed 17/08/2023
Very Professional
Customer Service
Quality
Value
This was my first time using D T Heating. I was contacted very soon after I had sent my initial text, and had an appointment booked for a couple of days later. Although all arrangements were by text, I felt my request was being dealt with efficiently and in a friendly business-like manner. I received a text on the morning of the appointment from Callum telling me he’d be arriving within 30 minutes, and on a dark, rainy Monday morning there he was! Callum quickly familiarized himself with the antiquated plumbing at my fathers old terraced house, and efficiently fixed the problem. I would be happy to use DT Heating again. It’s very reassuring these days to find a company that appreciates your time and your business, sadly this is becoming more difficult. Thank you Duncan and Callum.
Customer in Merseyside Posted on 15/08/2023 , work completed 14/08/2023
Great!
Customer Service
Quality
Value
Have used these guys for a number of years now, always happy to recommend and refer to others for being reliable, friendly and efficient. Always happy with the job they do- thank you!
Customer in Warrington Posted on 10/08/2023 , work completed 10/08/2023
Excellent advice and service.
Customer Service
Quality
Value
Excellent service from quote to completion for work carried out on our new replacement boiler. They kept us informed of their arrival time and when here, did the work with care and consideration. I would have no hesitation in recommending DT heating Ltd for any work that needs to be done.
Customer in Greater Manchester Posted on 10/08/2023 , work completed 03/08/2023
Hassle free and efficient
Customer Service
Quality
Value
I have used D T Heating twice this year, once for a boiler repair at home and more recently for a couple of landlords gas safety checks with boiler service and repairs. On both occasions I was absolutely delighted with their service. The home repair turned out to be quite a complicated matter but Callum was able to sort it out with great efficiency and kept me completely informed of all the necessary actions to complete the job. His work was clean, neat and tidy and the price was for all parts and labour was very agreeable. As a landlord I needed a repair on a tenants boiler and at the same time I had two gas safety checks due. All I needed was one phone call to D T Heating where I spoke to Duncan who immediately took all the hassle away from me. He took all the details from me and then contacted the tenants directly to arrange access / follow up visits etc. This saved me a lot of time and effort and I would certainly recommend any landlords to use them for this service. Duncan was extremely easy to communicate with and his charges were more than competitive. I will certainly be calling D T Heating as my first choice the next time I need any of their services.
Customer in Merseyside Posted on 01/08/2023 , work completed 27/07/2023
Always reliable
Customer Service
Quality
Value
Duncan and Callum from D T Heating always reliable, professional and friendly, would definitely recommend.
Customer in Merseyside Posted on 03/07/2023 , work completed 03/07/2023
Couldn't be happier with the service
Customer Service
Quality
Value
Callum came to service my boiler yesterday that he and Duncan at DT Heating installed last year. All the work has been carried out efficiently and with courtesy and a pleasant manner. Duncan is very helpful and responds to all my questions and queries. He made a follow-up visit after the installation and everything worked perfectly.
Customer in Merseyside Posted on 03/06/2023 , work completed 02/06/2023
Highly Professional
Customer Service
Quality
Value
Duncan and Callum Replaced my boiler. The quotation is highly competitive and the service excellent. I am having my kitchen redone and part of the work involved fitting the boiler to enable it to be incorporated into the new cabinets. They arrive promptly on the first (and second) day and the work was completed within the pre advised timescale. I had a visit today from a friend who is a retired engineer and he was so impressed that he took D T's details so he could have them deal with a similar installation at his house.
Customer in Merseyside Posted on 02/06/2023 , work completed 10/05/2023
Boiler service
Customer Service
Quality
Value
Used DT Heating now for the last few years for our annual boiler service and they have always been professional, whether Duncan or Callum conduct the job. Would always used them and would recommend.
Customer in Merseyside Posted on 29/04/2023 , work completed 17/04/2023
Excellent service
Customer Service
Quality
Value
Duncan and Callum fitted a new boiler for us. They were polite, professional and prompt, letting us know exactly what time they would arrive and exactly what was involved. They did a brilliant job with no mess at all and reasonably priced. Would not hesitate to recommend
Customer in Merseyside Posted on 21/04/2023 , work completed 20/04/2023
Always glad to use them
Customer Service
Quality
Value
I've used DT Heating a few times over the last, say, five years. Great service. Gives good advise that I trust.
David in Greater London Posted on 24/03/2023 , work completed 23/03/2023
Heating repair
Customer Service
Quality
Value
Duncan did a great job in correcting a previously poor installment of my central heating. Great communication throughout. Took his time and I'm more than happy with the results. Would definitely recommend this company . All the reviews I'd looked at on here were spot on.
Customer in Greater Manchester Posted on 16/03/2023 , work completed 14/03/2023
Excellent work
Customer Service
Quality
Value
Callum was very polite excellent work , clean and tidy. Did a thorough job didn't rush. Really pleased . Turned up on time and let me know 30 minutes before arriving. Highly recommend.
Customer in Greater Manchester Posted on 06/03/2023 , work completed 06/03/2023
Boiler Service - Prompt & Thorough
Customer Service
Quality
Value
Callum came to do an annual boiler service. He text to advise of ETA for the job and was punctual, polite and friendly. He did a thorough job, kept us informed throughout and when he found a potential problem, he rang up our boiler manufacturer to check info before advising on any potential work needed. He advised that we need to ring Worcester back to potentially get a new plate fitted and suggested it would be more cost effective to do it this way, rather than them doing this for us. My impression was that they pride themselves on doing a good job, keeping customers happy and providing the best advice for the customer, not just quoting for work when another option may be available. Overall I am happy with the service provided and will be using DT Heating for our next annual boiler service. Thanks :)
Customer in Merseyside Posted on 15/02/2023 , work completed 13/02/2023
Efficient, clean, professional and nice chaps
Customer Service
Quality
Value
I had DT Heating fit my boiler several years ago and they have been coming back ever since to do my annual inspection. Their useful annual reminders that my service is due is great as I always forget. They clean up after themselves and provide advice when needed. Everything is still working from 2018 and any issues these guys are quick to respond to help sort it out. I would recommend to anyone else looking for a reputable company.
Matt in Merseyside Posted on 13/02/2023 , work completed 13/02/2023
Boiler repair
Customer Service
Quality
Value
First time we have used DT, on recommendation. Diagnosed the multiple problems and effected the repairs as promised 2 days later. Very courteous and professional. No surprises with the bill which was reasonable.
Customer in Merseyside Posted on 09/02/2023 , work completed 09/02/2023
Excellent and professional
Customer Service
Quality
Value
We use DT heating to carry out our gas safety checks on rental properties. They are always on time, professional and do a great job. We also use them for any gas jobs on our own house. I wouldn’t use anyone else.
Customer in Borough of Halton Posted on 08/02/2023 , work completed 08/02/2023
5 Star Service
Customer Service
Quality
Value
We have been using Duncan and Callum for many years for my rental property in St Helens. If we have any issues they liaise direct with the tenant for all requirements and resolve all with the minimum of fuss to a high standard and a good cost I recommend them highly for anyone in the area who needs plumbing and gas services
Business Customer in Merseyside Posted on 30/01/2023 , work completed 30/01/2023
Professional Service
Customer Service
Quality
Value
Always a professional service, been with DT Heating a few years now for heating and gas fire service. On time with appointments and good communications via phone/text/email, keeps you up to date, paperwork sent on time. Neat and tidy and have recommended to my family.
Customer in Merseyside Posted on 18/01/2023 , work completed 18/01/2023
Boiler fixed
Customer Service
Quality
Value
My boiler broke between Christmas and new year I phone Tuesday 3rd of January and 11.00 am that same day DT came out looked it over ordered the part and returned Friday 6 January great work and not a rip off will definitely recommend
Customer in Merseyside Posted on 14/01/2023 , work completed 03/01/2023
Reliable, trustworthy, good value.
Customer Service
Quality
Value
We've been using DT Heating for a few years now after a recommendation from another Engineer we used who was retiring. Never regretted it. Duncan - and now Callum's - work is of good quality, they are reliable and good at explaining things. They are also good at communicating. Inevitably sometimes plumbers get delayed when jobs are more complicated than they originally thought. But D & C will let you know the score; rather than just leave you gazing out of the window wondering when a plumbers van will come into sight!
Customer in Merseyside Posted on 14/01/2023 , work completed 16/12/2022
Very Pleased Again
Customer Service
Quality
Value
Have used DT Heating twice for my mum's boiler & now her gas fire. Very high quality work each time, clean & tidy, accommodating and a fair price. Will of course use again.
Customer in Merseyside Posted on 10/01/2023 , work completed 06/01/2023
Prompt reply
Customer Service
Quality
Value
My brother, who lives alone and has a learning disability, had a broken boiler and it's Xmas! I live 300 miles away so needed to arrange and contact somebody ASAP. DT responded to my request for help very quickly and visited my brother within a day. Callum called me to explain what needed to be done/checked, and serviced the boiler at the same time. Great service and will use again. Thanks Callum!
Customer in Norfolk Posted on 20/12/2022 , work completed 20/12/2022
Excellent service
Customer Service
Quality
Value
I have used DHT for several years for servicing & remedial works, both Duncan & Callum are very knowledgeable, professional, polite & very tidy on completion of works, excellent service
Customer in Merseyside Posted on 11/12/2022 , work completed 21/11/2022
Good work
Customer Service
Quality
Value
Turned up on time serviced my boiler left my home clean and tidy very polite have used DT heating several times
Customer in Merseyside Posted on 09/12/2022 , work completed 28/11/2022
boiler service and replacement valve
Customer Service
Quality
Value
callum was very polite and professional. he explained the work he had done. carried out the work in a very timely manor . i would definitely recommend
Customer in Merseyside Posted on 05/12/2022 , work completed 02/12/2022
Consistent good quality work
Customer Service
Quality
Value
I have used DT Heating a number of times over the last 5 years with the jobs including a full boiler replacement, servicing and tap replacement. They have been easy to deal with, turned up at the arranged time and the work has been of a good quality with no issues. Prices have always been competitive. They have also always tidied up after the work and been respectful of the property they are working in.
Customer in Merseyside Posted on 30/11/2022 , work completed 30/11/2022
Heating System Problem
Customer Service
Quality
Value
Duncan & Callum responded quickly and effectively to identify the technical problem affecting a section of our heating system and putting in place arrangements to replace the faulty part.
Customer in Merseyside Posted on 19/11/2022 , work completed 06/11/2022
Boiler replacement
Customer Service
Quality
Value
Happy with Duncan’s standard of work and his communicating of what I needed to know. I had two quotes and DT Heating’s represented very good value. Would commission again.
Customer in Lancashire Posted on 21/10/2022 , work completed 12/10/2022
Why won't my Flavel gas fire work?
Customer Service
Quality
Value
Callum was polite, friendly and efficient. He quickly found the problem. He left everywhere clean and tidy after servicing the Flavel gas fire. It works better now than it's ever done. He asked if there was anything else he could help with. He listened when I told him my 8 year old boiler needed replacing and I would like a Vaillant. He suggested I looked at the Vaillant brochures. Hoping to use DT Heating again for new combi boiler.
Customer in Merseyside Posted on 15/10/2022 , work completed 10/10/2022
Remove radiator and fit towel rail
Customer Service
Quality
Value
Another job completed, as usual with care and consideration and very friendly manner will definitely use Duncan again if needed.
Customer in Warrington Posted on 11/10/2022 , work completed 30/09/2022
Installed new radiator earlier in year; new combi boiler April 2022; new kitchen taps 02.08.22.
Customer Service
Quality
Value
Apologies for late review! Duncan was polite, friendly and very efficient. He left everywhere clean and tidy after completing the jobs and I was very satisfied with all the work he has done for me. Everything was done on time and to an agreed budget. He was punctual and would ring beforehand to say what time he would arrive. I would certainly recommend Duncan and will definitely use him again.
Dorothy in Merseyside Posted on 10/10/2022 , work completed 02/08/2022
Boiler Service
Customer Service
Quality
Value
Callum arrived on time to service the boiler. Polite, professional and friendly. Invoice receipt issued immediately by email along with the service record. Definitely recommend this company.
Customer in Merseyside Posted on 28/09/2022 , work completed 28/09/2022
New boiler fitted.
Customer Service
Quality
Value
Had three quotes for a new boiler, DT Heating were the most competitive, and am glad we went with them. Lived up to reviews, very friendly and polite and just got on with replacing the boiler without any fuss. Work all done within a day and cleared up after themselves so you wouldn't even know they'd been. They were very quick to reply to queries in the time between providing a quote and having the boiler fitted. Would recommend. Fast, efficient service, many thanks.
Marc in Merseyside Posted on 23/08/2021 , work completed 23/08/2021
Professional, quiet and tidy!
Customer Service
Quality
Value
Callum did a great job today on my annual boiler service. He was able to come earlier than planned and contacted me by text to make arrangements. He worked quietly with no fuss, very professional service. Card payment was quick and easy, and I was sent a receipt and service report by email straight away. Definitely recommend, thanks Callum!
Customer in Merseyside Posted on 26/07/2021 , work completed 26/07/2021
Great Work
Customer Service
Quality
Value
We have recently had a new boiler fitted by DT Heating. We are extremely happy with the result and would definitely recommend their services. Bearing in mind it wasn’t straightforward and involved the removal of a combined back boiler and gas fire. Duncan and Calum were very professional, knowledgeable, courteous and very mindful of keeping the disruption to a minimum. Thank you DT Heating.
Customer in Merseyside Posted on 14/06/2021 , work completed 10/06/2021
Boiler replacement
Customer Service
Quality
Value
DT Heating did a great job on a boiler replacement, installation of new radiator and installation of a shower. They turned up on time, tidied up after themselves and installed the equipment well. We now have a toasty warm house. Some days they worked for 12 hours to make sure the job was done with minimal disruption.
Customer in Merseyside Posted on 05/03/2020 , work completed 25/02/2020
Boiler replacement
Customer Service
Quality
Value
Gave excellent advice and full explanation of the work needed to be done to replace my old existing boiler, Quote sent within a few days and accepted. On the day of fitting arrived on time, laid down dust sheets to protect carpets and fitted the boiler to a very high standard, agreed price and schedule also thoroughly cleaned up after completion. The team were professional, polite and explained the controls and how to operate the new boiler and answered all my questions in depth. I will be using DT heating for yearly gas checks and boiler servicing in the future.
Lee Posted on 22/01/2020 , work completed 21/01/2020
Boiler repair and service
Customer Service
Quality
Value
What a polite and friendly team. The job was completed quickly and efficiently. Very tidy and considerate of carpets wearing overshoes! Would recommend to family and friends and definitely use them again for future work
Customer in Merseyside Posted on 18/07/2019 , work completed 18/07/2019
Superb.
Customer Service
Quality
Value
Big apologies for late review. Amazing service! Boiler Duncan and Callum installed (and recommended) has made house a different place: warms up in no time. They kept us informed every step, were always exactly on time and worked every minute. Had to relocate boiler so a difficult job. D and C left everywhere tidy when they finished. Two really professional, nice guys. Thanks!
Pete, Merseyside Posted on 18/07/2019 , work completed 18/07/2019
Brilliant job prompt & professional
Customer Service
Quality
Value
Would recommend him certainly.
Jennifer, Merseyside Posted on 09/07/2019 , work completed 09/07/2019
High standards.
Customer Service
Quality
Value
High standards of work, affordable priced and reliable service with a friendly approach. Will definitely use them again.
Carol, Merseyside Posted on 08/07/2019 , work completed 08/07/2019
Highly recommend fast service
Customer Service
Quality
Value
This is second year dealt with DT Heating. They were on time, left area spotless. Efficient, very pleased and would have them come back next year.
James, Merseyside Posted on 24/06/2019 , work completed 24/06/2019
Prompt, professional and thorough job
Customer Service
Quality
Value
Very impressed with DT Heating teams professional approach, warm and friendly and knowledgeable which was fabulous, was able to answer questions I asked. I would definitely recommend them. Good service, and to a high standard. Also cleaned up as he worked.
Bernadette, Merseyside Posted on 07/06/2019 , work completed 07/06/2019
Knowledgeable & professional.
Customer Service
Quality
Value
They were careful, tidy & very polite and did a great job. Most pleased.
Betty, Cheshire Posted on 22/05/2019 , work completed 22/05/2019
Excellent Professional Service
Customer Service
Quality
Value
DT Heating fitted a boiler for me last year and I had no hesitation in asking them to return to put new thermostats on my radiators. Duncan and Callum work together as a team and they are both very professional. They always arrive on the appointed day and text 30 minutes before they are due to arrive. Once in the home, they are very courteous and tidy and take very few breaks, meaning that the work is always completed on time. Nothing is too much trouble and I have every confidence in their ability to complete the job. I asked DT Heating for a quote on the strength of the reviews and was impressed by them on the first meeting. I would thoroughly recommend the firm.
Customer in Lancashire Posted on 09/05/2019 , work completed 09/05/2019
Prompt, professional & friendly.
Customer Service
Quality
Value
Duncan and colleague were efficient and friendly. Leaving very clean area upon completion. Value for money also. Will use again & recommend.
Derek, Cheshire Posted on 08/05/2019 , work completed 08/05/2019
Efficient and reliable
Customer Service
Quality
Value
We have been using DT Heating Ltd for some years. Duncan always responds promptly to requests for his help and provides a first-rate service. Can highly recommend, would be reluctant to use anyone else. Friendly and efficient team.
Janet, Merseyside Posted on 08/05/2019 , work completed 08/05/2019
Good job, very professional
Customer Service
Quality
Value
They did a really good job better than I expected, would highly recommend them to anyone.
Carole, Merseyside Posted on 02/05/2019 , work completed 02/05/2019
Prompt efficient service.
Customer Service
Quality
Value
DT Heating have provided both a prompt and efficient service solid workmanship when installing the boiler originally, and when servicing this boiler on the 1st May 2019.
Eric, Lancashire Posted on 01/05/2019 , work completed 01/05/2019
Brilliant job
Customer Service
Quality
Value
DT Heating Ltd a excellent job, very clean worker, arrived on time, would strongly recommend.
Chris, Merseyside Posted on 29/04/2019 , work completed 29/04/2019
Professional gas engineer.
Customer Service
Quality
Value
I have no hesitation in recommending DT Heating Ltd. 1) Exercise skill/knowledge in identifying cause of failure. 2) Explains corrective action needed when explaining problems takes time & care not to blind you with technical specs, but how different items relate to each other in the gas heating process.
John, Merseyside Posted on 29/04/2019 , work completed 29/04/2019
Excellent service
Customer Service
Quality
Value
I have used DT Heating on a number of occasions and the work is excellent. Duncan and Callum were so helpful and provided an excellent prompt service.
Kathryn, Lancashire Posted on 21/03/2019 , work completed 21/03/2019
Boiler Service
Customer Service
Quality
Value
Duncan and Callum arrived on time (even phoning to say that they were 20 minutes away). I found them to be polite, friendly and professional. They were very thorough and did an excellent service on the boiler. They left everywhere clean and tidy. Would highly recommend DT Heating
Customer in Merseyside Posted on 19/03/2019 , work completed 14/03/2019
Excellent all round service.
Customer Service
Quality
Value
Very pleased with our boiler service by Duncan, he was punctual, pleasant, very reasonably priced, did a thorough job and tidy with it. A very good experienced engineer, with our Vaillant boiler. Will use his services again, highly recommended.
Customer in Merseyside Posted on 16/02/2019 , work completed 15/02/2019
Reliable, friendly, informative and fixed the issue
Customer Service
Quality
Value
Not having used this company before I wasn't sure what to expect. I rang for an appointment based on recommendation from another company who couldn't fit me in. I spoke to Duncan and agreed a time and date. Duncan sent a text on the day of appointment to confirm arrival time, which was great as I then knew he was coming (I have been let down by other plumbers before). Duncan and his younger apprentice arrived on time and donned some covers over their boots to protect my carpets (again another nice touch). They then went to work diagnosing and then fixing the issue. They were both friendly and efficient giving a reasonable price for the work done. I would highly recommend this company from the service I received.
Customer in Halton Posted on 25/01/2019 , work completed 24/01/2019
Boiler service
Customer Service
Quality
Value
I would recommend dt heating ltd, very good communication and friendly, did the service and fitted a replacement part that was needed left the room tidy and the boiler is running fine .... thank you
Customer in Merseyside Posted on 14/01/2019 , work completed 11/01/2019
Boiler service
Customer Service
Quality
Value
I would recommend dt heating ltd, very good communication and friendly, did the service and fitted a replacement part that was needed left the room tidy and the boiler is running fine .... thank you
Customer in Merseyside Posted on 14/01/2019 , work completed 11/01/2019
Great work
Customer Service
Quality
Value
Duncan and Callum worked hard throughout the day fitting my boiler. They were polite and courteous and work was done to a high standard as per their quote. Excellent standard of work.
Customer in Merseyside Posted on 14/12/2018 , work completed 14/12/2018
Recommended
Customer Service
Quality
Value
Duncan did a excellent job installing a boiler for me. He was always able to answer my questions and explain what he was doing. He was on time every day and I am very happy with the boiler. When the job was finished the house was left tidy and Callum was also very polite and made a good contribution to the work that was done. I would definitely recommend him
Customer in Merseyside Posted on 26/11/2018 , work completed 21/11/2018
Highly recommend professional. Friendly
Customer Service
Quality
Value
Gave me good advice and a good quote for a new boiler he respected my home he left everything clean and tidy his work is exelent I would recommend him to anyone
William Posted on 02/11/2018 , work completed 02/11/2018
Highly Recommended
Customer Service
Quality
Value
Good comunnication from first contact; ontime for apointments. First impression gave me confidence they had respect for my home and the knowledge to carry out the work I had requested with detailed explanation to the pros and cons of my requests. I decided on a new combi boiler and radiators throughout the house. Kept to the date and schedule that had been arranged. First job was to protect my carpets and rooms from dust and debris, then worked through each room cleaning as they worked. When finished everything was explained to me with a few tips to get the most benifit fom my new system. All the Guarantees and registration paperwork was completed by Duncan. Duncan and Callum are both polite, courteous, trustworthy and professional tradesmen. I would have no hesitation in recommending D T Heating Ltd. to anybody wanting a professional job. Stuart Clarke
Clarke Posted on 06/09/2018 , work completed 06/09/2018
Excellent and Professional
Customer Service
Quality
Value
I received clear and professional advice regarding the type of boiler suitable for my home that could be fitted without any alteration to my kitchen. All work has been carried out professionally, with extreme care and total respect for my home. Would not hesitate to recommend to my friends or family.
Margaret Posted on 05/09/2018 , work completed 05/09/2018
Efficient, friendly, knowledgeable, good value for money, cleaned up after themselves
Customer Service
Quality
Value
I had my boiler replaced and some new radiators which needed some new pipe work. I also didn’t want to have the floor ripped up as I have chipboard flooring. Duncan was happy to find alternatives to pulling the floor up and kept everything out of sight into the loft. The work was done on time and the guys were pleasant and polite to have around the house whilst they were working on the job. Always thankful for a cup of tea. Duncan walked me through the new hive box I had installed, how to use the boiler and radiator and provided recommendations on how to further care for the system and keep it running efficiently. Afterwards all equipment and mess was cleaned up, it was as if they were never here.
Matt_porter9798 Posted on 04/08/2018 , work completed 04/08/2018
Very professional
Customer Service
Quality
Value
We had our new boiler installed by Duncan. We were very happy with the service we received from him and Callum, right through from initial communications and advice, to cleaning up and explaining how to work everything after the job. They were both courteous, professional and helpful at all times. Would definitely recommend.
Richard & Debbie Posted on 07/05/2018 , work completed 07/05/2018
Highly recommended
Customer Service
Quality
Value
Had my boiler and fire serviced. Great communication from initial enquiry for a quote. Text to let me know when half an hour away. Thorough and professional....and clean! Would highly recommend.
Elizabeth Posted on 28/02/2018 , work completed 28/02/2018
Really professional service
Customer Service
Quality
Value
I had my boiler and gas fire serviced from Duncan . Very professional and attention to detail from his service work was excellent. Prepared to spend extra time to sought out a water temperature problem that we had too. Highly recommend.
Chris 1 Posted on 20/01/2018 , work completed 20/01/2018
Boiler Service
Customer Service
Quality
Value
Great prompt service with excellent communication. I found out that the pipe work for my washing machine & dishwasher was running off the hot water. Contacted Duncan who checked it when servicing the boiler. He came back to sort it out on a date that was convenient to me. Have highly recommended him to neighbours & friends.
Sheila Posted on 08/01/2018 , work completed 08/01/2018
Boiler Installation
Customer Service
Quality
Value
Duncan installed a new boiler for my parents just before Christmas. He clearly explained the options available to them and they are really pleased with the results. Polite and professional, would have no hesitation in recommending to others.
N McGuire Posted on 02/01/2018 , work completed 02/01/2018
Excellent job
Customer Service
Quality
Value
Engineer was on time. Very polite and very professional. He was very thorough and did an excellent service on the boiler. Would recommend them to everyone who needs a very good tradesman.
Rita, Merseyside Posted on 23/10/2017 , work completed 23/10/2017
My review
Customer Service
Quality
Value
Very good, prompt, polite and worked all day.
Ian, Merseyside Posted on 14/10/2017 , work completed 14/10/2017
Excellent
Customer Service
Quality
Value
Excellent customer service, very clean and efficient. Would (and have) recommended them!
Margaret, Merseyside Posted on 06/10/2017 , work completed 06/10/2017
Gas pipes
Customer Service
Quality
Value
Great service, prompt, thorough and really nice folk!
Missbain Posted on 29/09/2017 , work completed 29/09/2017
Boiler service/maintenance - Gas fire repair
Customer Service
Quality
Value
All work carried out as and when promised, no fuss, very professional. I would use this company again.
johnlyst Posted on 25/09/2017 , work completed 25/09/2017
Prompt and professional
Customer Service
Quality
Value
Called Duncan after our hot water stopped coming through. Having a young baby this was a bit of a nightmare. Duncan and his apprentice managed to get to us on the same day. Within minutes he had identified a couple of problems, one requiring a specialist part. Duncan was able to temporarily repair the boiler so that we had running hot water overnight. The following day he returned and completed the work once in possession of the needed part. Both Duncan and his apprentice were courteous, professional and very efficient. The cost of the repair was very reasonable and didn’t include a disproportionate call out charge a lot of companies demand. Will definitely be using them for any future work.
Bobsleigh Posted on 23/09/2017 , work completed 23/09/2017
Highly Recommended
Customer Service
Quality
Value
Prompt, tidy, organised, loved the oven shoes! I have no hesitation in recommending Duncan!
Zoe, Cheshire Posted on 19/09/2017 , work completed 19/09/2017
Punctual and reliable
Customer Service
Quality
Value
I called them because I needed my boiler serviced. Duncan gave me a time and date and arrived on time. He was professional and the price was competitive. I am happy with the work carried out. I have used them in the past and will do so in the future. I would recommend to family and friends.
Lee, Merseyside Posted on 19/09/2017 , work completed 19/09/2017
Great work, highly recommend
Customer Service
Quality
Value
Duncan was extremely reliable, efficient and tidy. Duncan is hard working with good communication and would definitely recommend.
Steven Posted on 05/09/2017 , work completed 05/09/2017
Fast and efficient
Customer Service
Quality
Value
We needed a gas safety check as a condition of our house sale. Duncan and his assistant came out really quickly, and were friendly, professional, efficient and tidy. The certificate was emailed immediately.
Carolyn Deveney Posted on 31/08/2017 , work completed 31/08/2017
New plumbing for washing machine
Customer Service
Quality
Value
Excellent service from Duncan of DT Heating. Good communication from start to finish. Arrived when he said he would, both to assess and carry out the job. Listened to our requirements and completed the work to an excellent standard and with attention to detail. Pleasant and hard working. Can definitely recommend.
Mr and Mrs Young Posted on 18/08/2017 , work completed 18/08/2017
Thorough and processional
Customer Service
Quality
Value
Mr Tootill services my boiler. Some repairs were necessary - a replacement air vent, combustion gasket and magnetite - trap sealing rings. All work was carried out in a timely and clean manner and the charge was reasonable. I was very satisfied with the work done.
Gavin, Merseyside Posted on 04/07/2017 , work completed 04/07/2017
Highly recommended
Customer Service
Quality
Value
Very professional, reliable clean worker who is brilliant value for money. Have used him before and will continue to use him.
Which? Trusted Traders Consumer Posted on 30/06/2017 , work completed 30/06/2017
First Class Service
Customer Service
Quality
Value
I have used DT Heating Ltd for my Combo boiler service. And also for an emergency bathroom leak. Duncan is reliable, prompt, always keeps you informed and does an excellent job. Would highly recommend.
Connolly Whites Posted on 28/06/2017 , work completed 28/06/2017
Brilliant job
Customer Service
Quality
Value
Would highly recommend, excellent service, very clean and tidy, have no hesitation what so ever in recommending.
Colin, Merseyside Posted on 27/06/2017 , work completed 27/06/2017
Very nice man, not the cheapest but it was worth it
Customer Service
Quality
Value
He serviced our boiler and had a radiator moved from one place to another. He also took out an old boiler for us. Very nice man, not the cheapest but it was worth it, very thorough and the work was completed to the quote.
Which? Trusted Traders Consumer Posted on 12/06/2017 , work completed 12/06/2017
I would highly recommend him to anyone.
Customer Service
Quality
Value
He came to replace a combi boiler for us and also carried out a landlords safety check on one of our properties. It was really refreshing to have someone who came when they say they will (even sending us a text 5 minutes before he would come) there was no hard sales, just solid and knowledgeable information. I would highly recommend him to anyone.
Which? Trusted Traders Consumer Posted on 12/06/2017 , work completed 12/06/2017
Definitely recommend
Customer Service
Quality
Value
I use this company to service my central heating system and am very happy to use and recommend them. Duncan is a great guy and he always completes the job on time, to budget and to an excellent standard.
Which? Trusted Traders Consumer Posted on 05/06/2017 , work completed 05/06/2017
Definitely recommend
Customer Service
Quality
Value
I have my boiler repaired and serviced by Duncan, who I would definitely recommend. His work is excellent and he does it at a reasonable price. He never rushes the job and does it at a nice, steady pace.
Which? Trusted Traders Consumer Posted on 08/05/2017 , work completed 08/05/2017
100% recommend
Customer Service
Quality
Value
I have my boiler serviced by DT Heating and I 100% recommend this business. I am always happy with the work he does and Duncan is a great tradesman. He never needs to come back to remedy any of the work he does, all okay the first time round.
Which? Trusted Traders Consumer Posted on 22/03/2017 , work completed 22/03/2017