DW Plumbing & Heating Solutions

I was in need of a plumber/heating engineer to service my Uncles boiler after he had been ripped off by a previous company the year before. I looked at Trusted Traders and found DW Plumbing & Heating Solutions, I made contact and spoke with Dan, from start to finish he has been polite and readily contactable at all times. He carried out the service that Saturday as he was fully booked up during the week. Unfortunately, he discovered that the flue on the ten year old boiler was split and not safe and contacted me to let me know. He could have replaced the flue although he wasn’t keen to do this on such an old boiler and I was in total agreement that the best option would be to get a new boiler. He explained that in light of the situation, he would work the following Saturday to carry out the fitting, but would firstly send me a quote, which promptly arrived on the Monday and was less than I had anticipated. Dan turned up at 7.30am on the Saturday morning and worked all through the day to get the boiler and heating working for my Uncle. He kept me fully apprised of the situation and my Uncle was very pleased with Dan himself and his work. It was a great relief to me to find such a tradesperson who I could trust in my Uncles property and who provided such a high level of workmanship. I am the Chairman of a not for profit property rental company in Malvern & one of the hardest parts of the job is finding good reliable tradespeople. Dan would be a first port of call.