Dyno-Rod Central London

We have insurance cover under British Gas, who arranged for Dyno Rod to come out to fix a blocked sink. The person they sent came for a couple of minutes, fixed the blockage but in doing so broke the pipe under the sink so that it leaked all over the kitchen floor whenever turned on. We immediately called Dyno Rod who arranged for someone else to come the next day. The person sent the next day said the previous engineer had done such damage they would need to order a specialist part to fix. They were unable to provide any indication of how long this would take and in the meantime left us with a leaking sink. While waiting for them to arrange the special part, we paid for a different plumber to put some temporary sealant around the pipe so we did not have continual leaking while we waited. When the Dyno Rod engineer returned he was incredibly rude and surly, for no reason, and refused to do the work because someone else had touched the sink (ie added sealant). An absolute cop out given Dyno Rod were responsible for the damage in the first place.

Dyno-Rod Central London come to unblock my toilets regularly and i have always had a pleasant experience. They are quick to arrive, quick to resolve the problem and now i have them in once a year to maintain the drains for us.