Professional, efficient, quick to respond to emergency call-out
I've used E&W twice in the past few months. The first to service our boiler. Richard arrived on time, was polite, thorough and efficient. He got on with the job quickly but without rushing, explained what he was doing and tidied up everything when finished. Second call out was for a leak under the sink that started flooding the cupboard and floor. He managed to get one of his colleagues out to us within half an hour of our call, who quickly dealt with and fixed the leak and left everything working again. Cannot recommend enough!
Darren Hassall
Posted on 01/12/2017
, work completed 01/12/2017
Recommended
Good and efficient service.
Polite, professional, and efficient boiler service.
Tim, Oxfordshire
Posted on 06/10/2017
, work completed 06/10/2017
Recommended
Excellent service.
Refreshingly high standard of service. Request for quotation promptly delivered. Appointments kept. High quality of workmanship. Extremely charming and polite engineer (John). High attention to detail to ensure everything working correctly.
Anne, Oxfordshire
Posted on 15/08/2018
, work completed 15/08/2018
Recommended
Excellent work servicing gas fire
Our Topsham gas fire was serviced. Very clean efficient work with our living room left clean and tidy afterwards. I would recommend the firm highly - they turned up when they said, took a lot of trouble over the work and charged the quoted figure although I suspect it took longer than they had thought.
Allen
Posted on 06/10/2017
, work completed 06/10/2017
Recommended
Excellent job.
John, Oxfordshire
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Boiler install professional
Quote and final price accurate. Job start and finish on time. Clean installation by competent workers. Property left clean and tidy.
Michael, Oxfordshire
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
Outstanding!
E and W Plumbing and Heating, in my opinion, are like no other. Not only are each of their engineers polite, friendly and extremely professional, but they also care genuinely about the customer and satisfaction they receive. Richard, the proprietor runs on tight ship and only employs the best. We wouldn't use anyone else!
Ian, Oxfordshire
Posted on 17/08/2018
, work completed 17/08/2018
Recommended
Prompt and professional
Ken, Oxfordshire
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Prompt, professional, and hassle free
Richard and his team were clean, tidy and had the new boiler installed in one day, and heat/water back on. John arrived day two and spent all day flushing the system. Job done nothing to fault and everything to recommend.
Gary, Oxfordshire
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
My review
EW Plumbing arrived on time, engineer very pleasant young man, did the job in good time. Would recommend this company.
Denise, Oxfordshire
Posted on 29/11/2018
, work completed 29/11/2018
Recommended
Reliable & efficient
Reliable and efficient. Have recommended to several friends and family.
Alan, Oxfordshire
Posted on 07/01/2019
, work completed 07/01/2019
Recommended
An excellent company and great service
I needed a gas fitting made safe in my late parents' house and asked E&W to sort it out. They were lovely people, with great manners and courtesy who did a very good job. I plan to get them to do more work for me in future and would be very happy to recommend them to anyone.
Customer in Oxfordshire
Posted on 26/06/2020
, work completed 25/06/2020
Recommended
Friendly and professional service
Boiler service and general MOT of our heating system. Several things recommended to improve the system and the end result is a very warm and cosy house. The engineers were all very friendly and professional. Highly recommended
Customer in Oxfordshire
Posted on 18/01/2021
, work completed 15/01/2021
Recommended
Professional and reliable, high standard of work, friendly service
E and W have completed a new boiler installation and radiator replacement, new bathroom taps and new kitchen sink and tap. All looks good and is working perfectly. Our plumber was friendly and professional, we were happy to have him working in the house. Communication is very good, they turn up as scheduled, and we are really pleased with all their work and the price. We will definitely be asking them back for further house improvements this year. Happy to recommend.
Customer in Oxfordshire
Posted on 09/01/2021
, work completed 17/12/2020
Recommended
Efficient, Courteous and tidy
We had Dan from E&W plumbing and heating over today to fix 2 different leaks. He was on time (actually early :) ). He got straight to the issues - fixed them efficiently and tidied up afterwards. Thank you, very happy with the friendly and skilled service that we have received today.
Customer in Oxfordshire
Posted on 15/09/2023
, work completed 15/09/2023
Recommended
A job well done
I have used the services now 3 times - on every occasion different engineers have been used all of whom carried out the work required in a very professional matter and all seem to be well trained. Always advised what the cost would be and how long it would take
Customer in Oxfordshire
Posted on 23/01/2020
, work completed 20/01/2020
Recommended
Fantastic Service - highly recommend
E&W replaced our (20 year old) boiler, replaced the pump, replaced the valves on all our radiators, power-flushed and balanced the system, and installed NEST. The workers were incredibly polite and professional and the work they've done is impeccable. They will be my first port-of-call for any and all plumbing needs in the future and I highly recommend them to everyone.
Customer in Oxfordshire
Posted on 19/10/2020
, work completed 17/10/2020
Recommended
Fabulous Team
We have used Richard,s team to firstly repair a broken heating system when the weather was at its coldest and they responded immediately getting it working again. Subsequent to that we used them again for servicing our heating system again to our satisfaction. Recently we needed them for many differing pieces of work to our bathroom, waste outlet, sink waste and replacement taps. All of this required their highly skilled workforce to use their problem solving abilities to get over many issues. We are so indebted to them and it might sound dramatic but you realise how much you need your bathroom when parts of it do not work. So to sum up, all communication with Richard and his team is brilliant. Time scales are excellent, the team are communicative, helpful and a pleasure to have in your home. Definitely a company to recommend to everyone.
Customer in Oxfordshire
Posted on 03/07/2022
, work completed 19/05/2022
Recommended
Highly recommended
E and W have done several jobs for us in the past couple of years- boiler services, plumbing leaks etc. They are quick to respond, efficient, friendly and professional. Excellent work, and fair pricing. Communication is fantastic- which is a refreshing change from some other traders. Highly recommend.
Customer in Oxfordshire
Posted on 09/06/2022
, work completed 06/06/2022
Recommended
Good quality work
E&W plumbing undertook a small job to reconfigure some heating pipework. We're pleased with the quality of the work and customer service. Work was completed on schedule with a small additional cost for floorboard replacement. Thank you Richard and Jay for your efforts.
Customer in Oxfordshire
Posted on 08/08/2025
, work completed 06/08/2025
Recommended
Excellent Company
When my boiler broke down E&W were amazing. The engineer was professional, very efficient and explained clearly what the issue was and ways to fix it. The necessary parts were ordered and fitted within a few days. The price was extremely competitive, service excellent and I was kept informed at all times. I highly recommend E&W, so refreshing to find an honest, respectful company.
Customer in Oxfordshire
Posted on 06/03/2026
, work completed 05/03/2026
Recommended
Professional 👌
Really helpful from the initial telephone booking through to the job being completed. Really happy to recommend and Simon was very efficient and friendly chap too.
Customer in Oxfordshire
Posted on 09/03/2026
, work completed 04/03/2026
Recommended
Superb customer service
We had an emergency situation with a broken pipe within the concrete sub floor. Richard from E&W was very prompt, through phonecalls with me kept me fully informed and abreast of developments, options and decisions. Richard was very helpful in assisting with my insurance claim and providing all the required documents.
Which? Trusted Traders Consumer
Posted on 14/08/2017
, work completed 14/08/2017
Recommended
Excellent service
Excellent service including emergency cover in the cold spell earlier this year.
Gordon, Oxfordshire
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Very pleased with the work
Gas fire service carried out with care and great diligence. I was most impressed by the professionalism and courtesy of the gas engineer (John) and am happy to rate this firm as first class.
Brian H
Posted on 12/10/2017
, work completed 12/10/2017
Recommended