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Which

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Trusted Traders

East Anglian Loft Ladders Limited

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5.0

25 Reviews

Opening Hours
Today - 09:00–20:00
  • Monday 09:00–20:00
  • Tuesday 09:00–20:00
  • Wednesday 09:00–20:00
  • Thursday 09:00–20:00
  • Friday 09:00–20:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

East Anglian Loft Ladders are a family run business operating from our head office in Stevenage, Hertfordshire.

Winners of the Best Loft Ladder Installation Company 2020 Southern England

Our services include the installation of:
A variety of different loft ladders
- Aluminium
- Wooden
- Hybrid
- Concertina
- Telescopic
- Deluxe Aluminium
- Electric

Loft boarding
Insulation
Loft lighting
Balustrades
Metal Balustrades
Wooden Balustrades
Metal Grab Rail
Loft shelving
Loft hatches
Hatch relocation
Hatch resizing
Garage Lofts
Storage Platforms.
Why Choose Us?
We are fully Insured
All of our work is guaranteed,
We follow building regulations,
All of our team are fully trained,
We do not subcontract our work,
All quotations and surveys are free with no obligation,
We are clean and reliable.
Our team of experts will give you the best advice for your access and storage in your loft.
We will treat your home the same high standard of respect as we give our own.

What we do

  • Loft and property converters

  • Insulation installers

  • More Services

    • loft ladders
    • loft insulation installation

Customer reviews

5.0
25 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Very professional
Customer Service
Quality
Value
Very professional from start to finish. High quality work from reliable and knowledgable staff, completed to specification in a timely manner. Polite and helpful, I had a call to check whether I was satisfied and to seek feedback within a couple of hours of the job being completed.
Customer in Hertfordshire Posted on 06/10/2020 , work completed 02/10/2020
Great product and excellent service
Customer Service
Quality
Value
From start to finish I have received excellent service culminating in the installation of the loft ladder today which I am very happy with. The work was done to an extremely professional standard and I wouldn’t hesitate to recommend them.
Customer in Central Bedfordshire Posted on 10/02/2020 , work completed 10/02/2020
The trader replied (on 06/03/2020)
Good afternoon, Thank you for your lovely review. We're glad you're happy with the works complete. Have a wonderful afternoon. All the best, The Saxon Family East Anglian Loft Ladders
Truly professional and reliable company.
Customer Service
Quality
Value
Work done: Additional loft insulation to 270mm, install risers and part board. We can’t speak highly enough of East Anglian Loft Ladders. They are the first company we have felt completely happy with in all aspects of having a job done in the house. All stages of the work were carried out in a truly professional manner. Laura helpfully and efficiently arranged the appointment for Mark to survey and quote. Mark listened to what we wanted and discussed the various options with us and as we wanted natural sustainable insulation materials he researched and sent information on two different products for us to decide from. The prices for the work were clear and realistic. David and Jason who did the work arrived punctually, were pleasant and polite, put down dust sheets, discussed the work before they started, listened to what we wanted, and carried out the work accordingly, professionally and efficiently to a high standard. They discussed with us what they had done at the end of each day. Their cleaning up was immaculate. We would have no hesitation in recommending this company and would use them again for future work
Customer in Hertfordshire Posted on 01/01/2020 , work completed 20/12/2019
The trader replied (on 15/01/2020)
Good afternoon, Thank you for your wonderful review. We're glad you're happy with the works complete and with the service given. Thank you again. All the best, The Saxon Family East Anglian Loft Ladders Limited
Outstanding
Customer Service
Quality
Value
Great reliable family business. Had a bigger loft hatch fitted with a ladder over a tricky small space over a bath! Great advice from Mark on the initial visit and then the installation was carried out by David and Jason. So professional and polite. I was expecting to have to fill in the plaster around the new hatch but they did everything! So tidy in their work, dust mats used and a very thorough hoovering. Place was spotless and it’s as though the new loft hatch was always there. Outcome is we have a far more accessible loft with a reliable ladder coming down from the hatch. Great work - thank you! Thoroughly recommend.
Customer in Central Bedfordshire Posted on 21/10/2019 , work completed 21/10/2019
The trader replied (on 15/11/2019)
Good afternoon, Thank you for your lovely review. We're happy that you would recommend us and were happy with the service and works complete. Have a wonderful day. All the best, The Saxon Family East Anglian Loft Ladders Limited
Excellent!
Customer Service
Quality
Value
Extremely pleased with the new loft door, ladder and loft boarding. Two really nice professional workers. Outstanding workmanship and good value for money. Would highly recommend.
Denise in Hertfordshire Posted on 14/10/2019 , work completed 11/10/2019
The trader replied (on 15/11/2019)
Good afternoon Denise, Thank you for your wonderful review. It's always nice to read such lovely comments after completing a fitting. Have a great day. All the best, The Saxon Family East Anglian Loft Ladders Limited
Excellent work
Customer Service
Quality
Value
East Anglian Loft Ladders provided a great service, starting with Mark who came on time as agreed and did a detailed survey and gave us very good advice about what possible options we had for the work. We decided to have our loft insulated and boarded, as well as creating a new access hatch and installing a ladder. David and Jason came on the appointed day, spot on time, and worked very hard, no slacking! They were very pleasant and courteous and cleaned up thoroughly each day. David double checked to ensure that the loft hatch was exactly where we needed it to be and explained what he was doing. It was a pleasure to have them both working here. Nothing was too much trouble for them and David even came back in the evening at the end of another job to do some additional work that we wanted. Thanks very much! Overall we are so pleased that we chose East Anglian Loft Ladders for this job, based on Which? Trusted Traders reviews. Must also mention Laura in the office who was very helpful and answered questions we had, many thanks. We are very happy to recommend them.
Customer in Hertfordshire Posted on 14/10/2019 , work completed 10/10/2019
The trader replied (on 16/11/2019)
Good evening, Thank you for such a lovely review. As a family its great to hear that we're all doing well. Thank you again. Have a lovely evening. All the best, The Saxon Family East Anglian Loft Ladders Limited
Bespoke Hybrid Loft Ladder
Customer Service
Quality
Value
I first contacted Anglian Loft Ladders via Facebook, an advertisment popped on my timeline. After leaving a message I was contacted within two hours. A no obligation site survey was arranged to which Anglian Loft Ladders arrived promptly as per agreed time. A site survey was carried out promptly and very professionally. I was given a price almost immediately. The day of installation was agreed to which again Anglian Loft Ladders arrived as per time agreed. The works were carried professionally and my house was treated with the greatest of respect. My work was completed as per original plans and was fully explained during assembly. After the work was completed Anglian Loft Ladders cleaned every part of my house were they had been. I really can't recommend this company enough. Thank you Anglian Loft Ladders it was a real pleasure to use you're company.
Chris Penney Posted on 09/09/2019 , work completed 09/09/2019
The trader replied (on 20/09/2019)
Good afternoon, Thank you for your wonderful review. We're extremely happy that you are happy with the works complete and that you would recommend us. Have a wonderful day. All the best, The Saxon Family East Anglian Loft Ladders Limited
Superb Professional Service - Highly Recommended
Customer Service
Quality
Value
East Anglian Loft ladders were excellent. They put in a bespoke loft hatch for me. They are very knowledgeable, very professional and a pleasure to deal with. Mark came to do the quote and was very helpful in talking through the options. On the day of installation the guys were punctual, very tidy and their workmanship was superb. They clearly know what they are doing and I would not hesitate in recommending them.
Mike, Hertfordshire Posted on 20/08/2019 , work completed 19/08/2019
The trader replied (on 02/09/2019)
Good morning Mike, Thank you for your lovely review. We're glad you are happy with the works complete. Have a wonderful day. All the best, The Saxon Family East Anglian Loft Ladders Limited.
Professional and friendly
Customer Service
Quality
Value
We are very pleased with our new fitted loft ladder and the service we received from the whole team at East Anglia Loft Ladders. The office staff were efficient and polite when booking the appointment, we were given good advice at the survey stage and the fitting team carried out the work to a very high standard on the hottest day of the year which was commendable. The communication with us was very good. The appointments and fitting arrangements were on time and we were kept informed of the arrival times of the fitters on the day. The team cleaned up after themselves and made sure we knew how to use the ladder safely before they left. This a very professional, friendly, polite and skilled family company and we would definitely recommend them. Thank you everyone!
Customer in Hertfordshire Posted on 31/07/2019 , work completed 25/07/2019
The trader replied (on 02/09/2019)
Good morning, Thank you for your wonderful review. I will feedback to the team your lovely words. Have a wonderful day. All the best, The Saxon Family East Anglian Loft Ladders Limited
Highly Recommend
Customer Service
Quality
Value
Professional, honest and reliable from start to finish. David & Jason came and partially boarded loft and installed a drop-down ladder, new hatch and lighting. The work was of a very high standard and they left my house in a immaculate condition. I will be recommending them to my friends and neighbours. Lovely family. Thank You.
YD, Northamptonshire Posted on 23/07/2019 , work completed 25/06/2019
The trader replied (on 26/07/2019)
Good afternoon. Thank you for your lovely review. We are glad you are happy with the works complete and that you will recommend us. I will feedback your review to the team. Thank you again. All the best, The Saxon Family East Anglian Loft Ladders Limited