Endorsed by Which?

EA Mobility

4.9

96 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
96 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Highly recommended
Customer Service
Quality
Value
Thorough, professional job. It was personalised and the trader sat down with me to work out where I wanted everything. The walk-in shower is perfect for my needs and I thought the trader was superb overall.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 04/06/2024
Practical advice and forward planning
Customer Service
Quality
Value
From start to finish, our experience of EA Mobility was positive and they fulfilled every one of our expectations. The fitter was pleasant, cheerful, conscientious and we could not have hoped for a better and more positive experience. The finished conversion of bathroom to wet room is excellent and we couldn't be more pleased with the result.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 28/03/2024
Wet Room Fitting
Customer Service
Quality
Value
I needed a more accessible shower and advice as to whether our small en-suite could be converted to a wet room, as my local council had said that the walls weren't sturdy enough for grab rails. I received excellent advice and service from EA Mobility, starting with my request for a catalogue and my follow-up phone call. Kevin then came and viewed my shower room - no hard sell but a comprehensive explanation of how they could future-proof my wet room and make sure it met all my needs. And how they would reinforce the walls and fit grab rails! Stewart came a few days later to confirm the details of the contract and answer any questions. The following week Dan started work and he was the main fitter, doing everything except the floor. This was definitely a bonus as I didn't have to worry about the sequencing of jobs etc. Dan was a pleasure to have in the house, completely professional, helpful, friendly and completed the work to a beautiful standard. And I had contact throughout the process from Paul in the office, to confirm everything was running to schedule and going well. Dan spotted that the wrong radiator had been delivered, but got a replacement within the hour. I cannot fault the customer service from all at EA Mobility, and the standard of work is fantastic. Completed on schedule and within budget as well. I now feel safe when showering and it has made such a difference to my feeling of independence. Thank you to all at EA Mobility for making this possible.
Customer in Telford and Wrekin Posted on 02/06/2024 , work completed 24/04/2024
The trader replied (on 10/06/2024)
Thank you so much for sharing your detailed experience with EA Mobility! We're delighted to hear that you received excellent advice and service from start to finish. It's wonderful to know that Kevin, Stuart, Dan, and Paul all contributed to making the process smooth and worry-free for you. We understand the importance of having a safe and accessible shower, and we're glad we could reinforce the walls and fit the grab rails to meet your needs. Dan's professionalism, friendliness, and high standard of work, along with the team's commitment to keeping everything on schedule and within budget, truly reflect our dedication to customer satisfaction. It's rewarding to hear that your new wet room has made such a positive impact on your independence and safety. Thank you for trusting us with your project and for your kind words. We're here for any future needs you may have!
Absolutely amazing
Customer Service
Quality
Value
Being an amputee I needed a wash/shower area (wet room) that was safe and accessible. From the first visit I knew from the presentation and literature that this was the Company that I wanted to do the work. I got other quotes. This Company stood out from the others by a massive margin. Gary turned up a few weeks later who did all the stripping out/preparation. He did the complete job fitting/plumbing etc apart from the floor fitting and electrician. Gary was absolutely amazing for the whole job. He was so clean and tidy. Very particular to even the smallest detail. He worked non stop from morning to night. He had his coffee and lunch on the go. Not even stopping for a well deserved break. So polite and professional. A rare thing these days. The only problem was, was his singing and whistling. He needs lessons on these. Hee hee. He was always happy and took a massive pride in his job. What an ambassador to his Company. I would highly recommend AU and Gary without any doubt at all. 100%.
Customer in Swansea Posted on 31/05/2024 , work completed 31/05/2024
The trader replied (on 10/06/2024)
Thank you for your wonderful feedback! We're happy to hear that Gary provided such exceptional service and made your wet room safe and accessible. His dedication, attention to detail, and professionalism are truly appreciated. Your recommendation means a lot to us. Thank you for choosing EA Mobility!
Walk in shower
Customer Service
Quality
Value
Our existing shower was unsuitable for my wife and we needed a low level walk in shower. Our situation was promptly appreciated by the sales team (incidentally, no high pressure sales techniques or rubbishing competitors’ products) and project manager, and especially by Richard, who fitted the shower. As the work went on he confirmed that things like the grab rails and seat were appropriately positioned for my wife, kept me informed if anything expected occurred (like a floor rafter being being in exactly the wrong place) and how he proposed to resolve it, and worked quickly and efficiently. Richard arrived punctually each morning (throughout all appointments were kept at the time agreed) and at the end of each day explained what had been completed so far and what he would be doing the following day. Happy to give this endorsement of his work. PS: If Richard fits your shower, he likes strong coffee with two sugars!
Customer in Suffolk Posted on 25/05/2024 , work completed 24/05/2024
The trader replied (on 10/06/2024)
Thank you for sharing your experience! We're delighted to hear that Richard provided such excellent service while fitting your new walk-in shower. His punctuality, efficiency, and attention to detail ensured everything was tailored to your wife's needs. We appreciate your endorsement and the coffee tip! :-) Thank you for choosing us.
A tough job well done.
Customer Service
Quality
Value
We moved into a bungalow on 8th April and chose EA Mobility to adapt the bathroom to our needs,replacing the bath with a walk in shower. When Gary arrived from EA to start work none of us was aware of the horrific mess of bad plumbing he would find beneath the floorboards. EA found specialist cleaners to clear up the mess so that it was safe for Gary to rebuild the plumbing system properly before he could continue with the original project. He worked tirelessly to get things back on track even though it involved extra time away from his family. He was wonderful - a real life superhero! We are pleased with the result which has been done to a high standard. Thank you Gary and EA. As far as we are concerned we cannot imagine that any other firm could have delivered this quality of service and workmanship sticking with the challenges against considerable odds. EA and Gary-you come highly recommended.
Customer in South Gloucestershire Posted on 17/05/2024 , work completed 15/05/2024
The trader replied (on 10/06/2024)
Thank you for sharing your experience! We're thrilled to hear that Gary and the EA Mobility team exceeded your expectations, even when faced with unexpected challenges. Gary's dedication and hard work to resolve the plumbing issues and complete the project to a high standard truly make him a superhero in our eyes too. We're delighted that you're pleased with the results and appreciate your high recommendation. Thank you for choosing EA Mobility!
Installation of walk in shower
Customer Service
Quality
Value
Today, the 3rd May the installation of our walk in shower was completed by Wayne. Wayne arrived promptly on the 1st May. He was friendly, polite and considerate. He worked non stop for 3 days taking only half an hour for his lunch the first two days but didn’t stop today. We managed to give him a drink just before he left this evening. His work ethic is excellent. Everything was cleaned down and tidied away before he left each evening. The whole bathroom was spotless when he left today. He chose well for the little extras we had to have such as a finishing strip along the floor and was so very helpful in his suggestions for positioning the grab rails and seat. Everything has been done to perfection. He is a great asset to your company. Thank you
Customer in South Yorkshire Posted on 03/05/2024 , work completed 03/05/2024
The trader replied (on 10/06/2024)
Thank you for sharing your experience! We're delighted to hear that Wayne provided excellent service during the installation of your walk-in shower. His punctuality, friendliness, and strong work ethic are truly commendable. We appreciate his attention to detail, cleanliness, and helpful suggestions. Wayne is indeed a great asset to our company. Thank you for choosing us and for your kind words!
Excellent work and considerate
Customer Service
Quality
Value
My bath was replaced with a walk-in shower. I was kept fully informed about the whole process. The work was completed by Kiran on time to an excellent standard, with the minimum of disruption and all my individual needs were taken into consideration. I would have no hesitation in recommending this trader.
(your username) Posted on 03/05/2024 , work completed 03/05/2024
The trader replied (on 14/05/2024)
Thank you so much for taking the time to share your experience! We're happy to hear that Kiran provided you with exceptional service throughout the replacement of your bath with a walk-in shower. Keeping you informed every step of the way and ensuring minimal disruption while meeting your individual needs are always our top priorities. We truly appreciate your recommendation and look forward to serving you, should you ever need our assistance.
Fantastic Job, Very Pleased
Customer Service
Quality
Value
I've just had my bathroom remodelled by EA Mobility. From start to finish they have been friendly, professional and fully understanding of my needs and requirements. Their installer (Lawson) turned up on time on day one, he was well presented and friendly. Throughout the install he kept me informed, he arrived each day at the time he said he would, he worked hard, even when thing didn't quite go to plan he was able to adjust. I'd highly recommend EA Mobility for your bathroom needs.
Customer in Berkshire Posted on 30/04/2024 , work completed 30/04/2024
The trader replied (on 02/05/2024)
Thank you for your wonderful feedback! We're happy to hear that your bathroom remodeling experience with EA Mobility was positive from start to finish. Lawson's professionalism and dedication to keeping you informed and satisfied throughout the process are greatly appreciated. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your bathroom needs.
Removal of bath and installation of walk in shower
Customer Service
Quality
Value
Very swift and professional response to enquiry. Two visits to discuss and clarify our needs. Work began beginning of the next week. All completed in 4 days. Installers were polite, professional, hard working and very well organised. Answered all our questions and kept us informed at all times. Very pleased with the result. Would recommend the company.
Customer in Berkshire Posted on 27/04/2024 , work completed 14/03/2024
The trader replied (on 02/05/2024)
Thank you for sharing your experience with us! We're delighted to hear that our team provided a swift and professional response to your enquiry and that the installation of your walk-in shower was completed to your satisfaction. Your recommendation means a lot to us, and we're glad that our installers were polite, hardworking, and kept you informed throughout the process. If you ever need assistance in the future, please feel free to reach out.