Easystep Stairlifts Ltd

Easystep Stairlifts supplied and installed a rental stairlift after we completed their 'self survey'. From the initial enquiry with Sally to the installation by Luke the entire process was seamless and entirely focused on customer satisfaction.

Very efficient and tidy installation, completed in a matter of hours with minimal disruption. The stairlift works well.

Living in Melbourne, Australia I needed to have a stairlift installed for my Aunt in Staffordshire. Sally was extremely efficient in our email correspondence and coordinated a seamless installation process. My aunt was impressed with the installer who was diligent and had the stairlift up and running in a couple of hours. All my family involved would highly recommend Easy step Stairlifts

Easystep Stairlifts were incredible! Sally and Mark between them were so organised and helpful. The stairlift was needed urgently for someone coming out of hospital and they did not disappoint. Stairlift was in and working within days. At the beginning of the process, Sally explained all the options available, made useful suggestions and replied to queries quickly. Mark, the engineer who installed it was efficient and knowledgeable and made it look easy! The stairlift was a tricky one, with 5 curves as we wanted it tucked out of the way top and bottom and he did a fantastic job. We had to call the emergency breakdown number last night after 8pm as the user had managed to disable it due to user error and the service was quick and helpful and got him back 'on the road' immediately. Couldn't recommend them highly enough. Thanks

I originally chose Easy step because after phoning several companies they came across as the most genuinely friendly and seemed very efficient and this was down to Sally. She dealt with everything very quickly and efficiently and the stairlift was fitted as soon as we needed it by Mark who was extremely helpful and removed a stair rail that we had fitted already. He fitted it all without any mess at all and explained carefully the details of how to use the stairlift ...and keeping his distance with a mask. The stairlift works brilliantly and is such a help to my husband, thank you all

After my initial contact with Sally which was friendly and very efficient (thank you Sally), my Dad’s rental stairlift was fitted within days and the installation was seamless. I highly recommend this company and thank them for their excellent service!

First rate from start to finish - very rarely do you see this standard of service nowadays from first call to installation could not rate higher. Phone calls returned on time as promised, absolutely no cleaning up to do after installation and reassuring promises on service to follow up

From the moment we spoke to Sally at Easysteps stairlift it was a seamless and efficient service. Sally was quick with responses and even managed to accommodate our date change at very short notice. The stair lift even though only installed yesterday is a huge relief for my sister. Thank you Sally!!

Fabulous service from 1st phone call to installation. Very Covid safe installation. Took only a week from my 1st call to fitting. Engineer explained how to use and demonstrated how to use. Would definitely recommend this company