Easystep Stairlifts Ltd

Excellent job done. Stairlift installed and tested in 2 hours, all left clean, tidy, and detailed explanations as to use. Thank you Mark, great job. Highly recommended.

Mark was efficient, tidy and helpful explaining the stairlift and the fitting went very well. Sally was also very helpful in quoting for the job and making the arrangements. No hesitation so far in recommending this company.

I phoned the company and and reported my problem to a very polite lady who then got in touch with engineer telling him the problem and then rang me back promptly. Within two hours the engineer was here. He was very polite, clean, efficient and helpful. On completion of the job he even stressed any kind of small problem to ring them immediately. I was pleasantly surprised that everything was sorted out in the same day with such nice and highly professional people. I would not hesitate to recommend this company to anyone. Many thanks to all concerned.

Needed a stairlift installing to assist with mobility in the home following hospital procedures. Easystep assisted me and kept me informed. Sally was fantastic in the office double checking requirements and installation features required. Then an installer called Mark came to the house, bang on time and fully prepared. Installed without a fuss, no mess, spent time explaining the features and remote controls. He didn’t leave until we were confidently ascending and descending. Thank you so much Sally and Mark for making it so easy from enquiry to install, for your care, professionalism and assistance - it is much appreciated.

From my first point of contact with Sally I felt really confident that this was a company I could trust. She was very helpful and explained everything to me - I had several questions and all of them were answered to my satisfaction - and sent me photos of the type of installation. I wanted to be sure of everything as I was ordering the stairlift to be delivered to the Hertfordshire address of my son, for the use of his little daughter. The date was set and everything went to plan. Paul, the installer, phoned before his arrival and did a very quick, clean and efficient job of the installation. We are really pleased with the end result and the little girl loved her ride. Saved our backs too!

I was very impressed from my first contact with Easystep Stairlifts. From the start, they seemed as though the customer came first. I was so pleased from the initial phone call, customer survey and advice on what stairlift was right for me and how quickly I was given a fitting date. This was ideal because my partner had just come out of hospital and was told not to climb stairs. Paul the fitter worked efficiently, and within a couple of hours it was up and working perfectly. After explaining the workings and a trial run the job was done. Even I am using it first thing in the morning when my legs are a bit stiff. I can highly recommend Easystep Stairlift. You’ve made two pensioners very happy.

Easy to contact, quick to respond, thoughtful, helpful and tidy. Made an appointment within a couple of days of first contact and the stairlift was fitted 2 days later. Called before arriving to let me know, worked quickly efficiently and cleanly and gave good instructions on use. Payment was easy and setting up ongoing payments via standing order was easy too. I would definitely recommend them.

We chose Easystep after researching various stairlift options, new and reconditioned. The service was very friendly and helpful from the outset. The quote for a reconditioned lift on a curved staircase was very good and they could install quickly. On installation day, the engineer arrived at the stated time and completed the job very efficiently. The lift has been in use every day since. We've had one occasion when we needed to call for support - the phone was answered very promptly and the engineer was able to resolve the issue over the phone. We recommend this company.