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Easystep Stairlifts Ltd

5.0

109 Reviews

Opening Hours
Today -
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

NOVEMBER 2022
JUNE 2021

About

We are an independent stairlift company operating in most of the UK supplying and installing new and reconditioned, straight and curved stairlifts to buy or to rent. Short or long term stairlift hire available for straight or curved stairlifts.

Please call us to discuss your needs.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers

  • More Services

    • buy back
    • installation
    • service
    • maintenance

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Excellent, responsive, compassionate service
Customer Service
Quality
Value
From first contact with Sally, initial contact with Paul for survey to fitting of two stairlifts, the response was efficient, competent and professional. Excellent value for money.
Customer in West Midlands Posted on 26/08/2020 , work completed 25/08/2020
Recommended
The trader replied (on 10/11/2020)
Your recommendation means a lot to us. Thank you for your lovely comments. Sally at Easystep Stairlifts Ltd
First Class Company from start to finish
Customer Service
Quality
Value
Came out to install a stairlift. Spoke to Sally on the phone to begin with and she was brilliant. Due to Covid we dealt with the two main principles. We cannot fault them from start to finish absolute top class professional job. Did what they said they were going to so, and stuck to their timeframe. Peter & Val
Peter , Nottinghamshire Posted on 03/08/2020 , work completed 03/07/2020
Recommended
The trader replied (on 10/11/2020)
Thank you Peter and Val for your great review. So pleased to hear that our Covid-19 measures worked well and your stairlift installation was a success. Sally at Easystep Stairlifts Ltd
First class from start to finish
Customer Service
Quality
Value
Professional survey competent and polite. Installation very swift and to schedule. Presentation of account proficient. Full marks all round.
Customer in Surrey Posted on 05/04/2020 , work completed 24/03/2020
Recommended
Had stairlift fitted
Customer Service
Quality
Value
Very quick and efficient installation. Very polite. Explained how to use the stairlift very clearly. Would highly recommend.
Customer in West Midlands Posted on 31/01/2020 , work completed 22/01/2020
Recommended
My review
Customer Service
Quality
Value
The salesman was excellent, measured up and gave price, very concise. Delivered and installed within 4 days. Installation was excellent.
Which? Trusted Traders Consumer Posted on 19/12/2019 , work completed 19/12/2019
Recommended
Installed and stair lifts
Customer Service
Quality
Value
I think they were absolutely excellent, both in demonstrating how the lift works and the installation of the stairlift itself. couldn't have done a better job.
Which? Trusted Traders Consumer Posted on 19/12/2019 , work completed 19/12/2019
Recommended
My review
Customer Service
Quality
Value
Rang them at the beginning of the week, had a call back on the Wednesday offering to do it Thursday or Friday. The service was amazing, it was fitted in an hour and the man who fitted the stairlift was excellent, and polite. I'll reccomend them to anybody.
Daphne, Cambridgeshire Posted on 19/12/2019 , work completed 19/12/2019
Recommended
Fantastic service
Customer Service
Quality
Value
The salesman, Paul, was excellent but the fitter, Luke, was outstanding in techincal knowlegde and manner. Very nice young man.
John, Northampton Posted on 12/12/2019 , work completed 12/12/2019
Recommended
Highly Recommend
Customer Service
Quality
Value
They came and replaced a stairlift. This is my second stairlift I have had off them and I cannot fault them. Friendly and professional installation and everything about them is first class. Gill
Which? Trusted Traders Consumer Posted on 04/12/2019 , work completed 04/12/2019
Recommended
Very Efficient
Customer Service
Quality
Value
Excellent service, lift installed very quickly and efficiently.
Which? Trusted Traders Consumer Posted on 15/10/2019 , work completed 15/10/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.