Ebor Windows

Two polite & efficient installers. First-class product installed & finished perfectly. Clear explanation of work done, warrenty details, lock quality & function, & action required in case of future defects. Sign-off details explained. First class jobs by installers. I am well pleased.

We live in a 1930s semi and it was time to replace most of the original replacement windows (30+ years old) and front/back doors. We got three quotes from independent replacement windows companies and decided to go with Ebor - we do not regret it! They were not the cheapest but Jo was brilliant, listened to what we wanted, gave good advice, helped us to decide what would be best and was patient in negotiations around final specifications without pressure. Ebor also took charge of the 3rd party building and scaffolding work that would be needed ahead of the windows going in. Richard, Ben and Aaron did the install - there was a lot to do: 4 bay windows, one with a patio door, three other windows and new composite doors front/back. There was a delay in starting due to weather on a previous job and our work overran by a day - but these were the only issues. The three fitters did an excellent job, the fit and look is brilliant, they were more than happy to work through snagging and small things that needed attending to, and it was great to hear their care and attention to detail when working on aspects of the job. We would definitely recommend them - in fact we are having them back to replace another window, that despite not needing replacing, looks a little tired now compared to the rest of the house! Thanks Ebor - we are delighted with the work.

Very, very pleased. Ebor windows are a high quality, friendly, family business. We needed to replace our old timber framed, single glazed windows and install uPVC double glazing throughout and a new front door. Our journey started with Jo in the office who researched and visited the house and gave great advice on all the options available. She listened and was sympathetic to our views which was appreciated as we were very wary about changing the character of the house. We are pleased we followed her wise advice. Thanks to Richard, Ben and Aaron who fitted the windows in what is an older and challenging property. They were extremely skilled, informed us of every step and were a pleasure to have in the house. The worked with great skill, patience and attention to detail and made certain that all was left in good order at the end of each working day. They made every effort to ensure all the rooms were clean and restored back to normal as they moved around the house. The work was completed precisely within the given timescale. We are delighted with the result and can highly recommend Ebor Windows to you.

Decided to go with Ebor after they had done such a good job on our windows We had pretty much decided on what door we wanted, but there was still plenty of options to discuss, such as hinges, locks, window frosting, door handles, so lots of communication back and forth with Jo supplying drawings and lots options with costs The team turned up on the date and time agreed and got plenty of covers down on the carpet before they set too The old door did not come out without a fight, but once out you could see what a hack job had been done on the old door and frame. Once the new door was in, it looked amazing, the team finished everything off both inside and out to a very high standard and cleaned everything up. I am looking at covering the underside of the door porch to match the door, when I told them this, they really wanted to know when so that they could come out and do any further sealant work to support the work I had done - never normally get that, its often a done and dash job One of the down covers had a nick in it, again this was no hassle for them to come out and replace it, rather than botch patch it and keep quiet These guys go above and beyond to ensure customer satisfaction A professional job, fantastic finish and now we have an amazing front door

New composite door supplied and fitted within timeline and costs. Excellent, prompt, friendly and professional customer service. Fitters were on time, friendly and worked with great attention to detail. The fitting is excellent work and also the care and attention to the finishing details. The old door and frame were taken away and the work area was left clean and tidy. The door is very good quality. We have used Ebor Windows previously to replace our back door, and their work was excellent, and we will use again.

From initial contact to fitting and final touches the team at Ebor Windows were friendly, professional and knowledgeable. Any cosmetic adjustments were fully discussed along the way. All works were completed in advance of estimated timeline, within costs and to a high standard. Cracking job!

First appointment, to provide quote, made via phone call. Jo was prompt, professional and friendly, asking all relevant questions regarding the product; the quote was received later that day and included current lead times. On accepting the quote we received the contract, which included full details of the patio doors to be fitted. Receipt of our deposit was confirmed. The patio doors were fitted within 6 weeks of the deposit being paid, inline with expected timings. The team fitting the windows arrived on time and completed the job efficiently, asking my opinion on some cosmetic aspects which was appreciated. They treated our property with respect and cleaned up afterwards, taking our old doors away. We received both guarantee and Certass Certification for the work completed. Since the patio doors being fitted they have been tested by a various storms with strong wind and rain. They passed the test! Based upon this experience I would use Ebor windows again.

Work was carried out efficiently and work areas were left very tidy. Any issues were swiftly dealt with. My Parents, Sister and I have all used Ebor windows and have been very satisfied with the work completed.

Good to deal with, smooth installation of bay window and several glass replacements. Neat and tidy job. Thanks.

We have had 11 windows in uPVC and a composite door installed. Customer service has been very good throughout, prompt installation and very friendly and considerate installers. Windows are good quality and installation professionally done with attention to detail, eg correct colour of sealant to match our stonework.