We had quotes from 4 companies, including 2 national ones, and Ebor were the most impressive. Jo was by the far most knowledgeable salesperson, and gave us excellent advice on what we needed to get the best look for our house (I'd never heard of "dummy sashes" before). There was no need to haggle over prices - they were clear and fair, and in the end, Ebor's quote was extremely competitive - far lower than what we were quoted by the national companies even after extensive haggling. The service prior to installation was excellent - we added a few other replacement panes of glass to the original order which was no problem to them. The installation itself went extremely well - Richard and Darren were excellent and did a great job. They were very tidy and left no mess. We are extremely pleased that we went with Ebor windows, and would recommend them without hesitation to anyone looking to replace their windows and doors - they are a great, friendly and efficient local company.