Ebor Windows

Very impressed with every aspect of the service from Ebor windows, from beginning to end. Initial communication was easy and their representative attended quickly to look at our house and provide a quote. The quote itself arrived swiftly and was highly competitive. After we confirmed, communication was excellent and the glaziers attended to start the work within a few days. Workmanship excellent is excellent , with all the finishing-off done very neatly, and cleaned up well after themselves. A few bits of snagging were attended to promptly. All the staff we dealt with were friendly, efficient, and communicated very well. No high pressure sales techniques, just excellent service throughout. Very highly recommended

We've used and re-used this company three times now and everything they do is top class. Genuinely family run business, their work is consistently finished to a fantastic standard and a good value for money. Always listen to what we want, get the job done within agreed timescales and are also a nice team to have around. One detail, which I think reveals the quality of their attitude, was overhearing Richard passing on his knowledge and experience to his apprentice. Such a good guy, and a genuine concern to pass on the importance of doing the job right. Would 100% recommend for wood or uPVC windows and doors.

New composite door supplied and fitted within timeline and costs. Excellent, prompt, friendly and professional customer service. Fitters were on time, friendly and worked with great attention to detail. The fitting is excellent work and also the care and attention to the finishing details. The old door and frame were taken away and the work area was left clean and tidy. The door is very good quality. We have used Ebor Windows previously to replace our back door, and their work was excellent, and we will use again.

I was recommended Ebor Windows by a friend, who told me, "They have done quite a bit of work for us... We have always been very satisfied!" Well, so am I!! Right from the get-go, I felt the job was in safe hands. To begin with, Jo came out to quote for the replacement of the front windows of my house. I was unsure what style I wanted, all of them done at once, or over a longer period of time. Jo talked me through all aspects, but no pressure was put on me to go ahead with the project. After agreeing to the work, Jo kept me informed, the lads came out to measure up properly, and a fitting date was set. The vans arrived on time, and the lads set to work, with dust covers galore! They were all friendly and respectful, working quickly and efficiently; their attention to detail was second to none! They obviously took great pride in their work and wanted the customer to be totally happy with it, too. Everything was cleaned and tidied up thoroughly afterwards, and apart from my lovely new windows, I wouldn't have known they had been! They allowed 3 days for the job, but it was actually completed in a day and a half. Pretty impressive!! I can thoroughly recommend Ebor Windows to anyone... You won't be disappointed!!!

Replaced our windows in April 2018. After visiting their showroom decided to try them first. Impressed by the man there who took time to show us a selection of windows. Not pushy at all. Arranged visit by the saleswoman and after selecting windows etc received a decent price within a couple of weeks. The job itself was completed as agreed even though the weather was quite bad with rain and wind. The two fitters did an excellent job with a minimum of disruption and mess. In all a good experience and would have no reservations in recommending them.

When looking for new windows and doors had a number of quotes and varying levels of response, pricing and professionalism. Jo from Ebor was better than the rest she came to the property carried out a consultative sell (I manage sales teams so know when I'm being sold to) and took time and interest to fully ascertain our needs and expectations. Highly detailed survey with every possible query we could raise all completed and then a structured pre fit process followed. The fitting team was 3 guys who were neat, polite and thorough, 14 windows and 2 doors were fitted in just 4 days with 1 re-visit for snagging, only a slight adjustment was needed and some very small remedial follow ups, no issue whatsoever getting this organised. Very pleasant experience, well, as much as spending money can be so would highly recommend using Ebor to anyone who wants good friendly and professional service and quality windows/doors at the appropriate cost.

Excellent from start to finish, Jo helped us with our choice from their vast selection of doors and fittings, great communication, superb quality door and window, well fitted by professional and very courteous staff.

Following Jo's visit to see the work I knew that we were going to give them the job even before their quotation arrived. She obviously was completely well informed about their products and work. She explained every aspect of the work, what options were available, and pros and cons of all the options to help us choose. No other company showed this level of involvement. The team who came to do the work did an excellent job which we are very pleased with. They worked very efficiently and left the working area inside and out as good ,or better, as when they arrived. We would 100% recommend this company.

Very friendly, efficient and professional service from the booking to the day of fitting. Very considerate of being in someone’s house and leaving the area tidy and clean after the fitting was completed. The windows are excellent, especially the sound proofing we have had installed which has made a huge difference to our sleep. Would highly recommend.

I needed the few wooden windows I had to be replaced by something more practical. I needed to replace my French doors with ones that were actually weatherproof. I had to wait a little bit for them to carry out the work but it was worth the wait as when they did they were quick, efficient, pleasant and helpful. As a firm they were a pleasure to deal with. No pressure salesmanship was a big change from the last time I had windows replaced and made what I anticipated would be a pain almost a pleasure.

The team involved are professional, experienced and work to a high standard. Completed as to schedule even though they were a man down! Would use the family run company again.

We had a PVC door fitted by Ebor Windows. Right from the word go - the process was easy. We called into the showroom to make an enquiry, got a reasonable price, easy as that! Jo was very knowledgeable and down to earth, not pushy in any way and though it was January was honest enough to tell us that we would be looking at early March for fitting. The survey was done a couple of weeks later. On the day of fitting the fitters (Jay and Aaron) were excellent and the door was fitted to a very high standard and finished off so well on the inside that we didn't even need to redecorate. It was nice to have people taking pride in making a nice job. All mess was cleared up and taken away together with the old door. Other than the lovely new door - there was no indication they had ever been here. All done for the agreed price and fitted on the agreed timescale. I couldn't recommend this company enough. We will be getting replacement windows at some point and won't be going anywhere else! A local 5* service.

First appointment, to provide quote, made via phone call. Jo was prompt, professional and friendly, asking all relevant questions regarding the product; the quote was received later that day and included current lead times. On accepting the quote we received the contract, which included full details of the patio doors to be fitted. Receipt of our deposit was confirmed. The patio doors were fitted within 6 weeks of the deposit being paid, inline with expected timings. The team fitting the windows arrived on time and completed the job efficiently, asking my opinion on some cosmetic aspects which was appreciated. They treated our property with respect and cleaned up afterwards, taking our old doors away. We received both guarantee and Certass Certification for the work completed. Since the patio doors being fitted they have been tested by a various storms with strong wind and rain. They passed the test! Based upon this experience I would use Ebor windows again.

From initial contact to fitting and final touches the team at Ebor Windows were friendly, professional and knowledgeable. Any cosmetic adjustments were fully discussed along the way. All works were completed in advance of estimated timeline, within costs and to a high standard. Cracking job!

We chose to have all our Windows and Patio Door replaced this year as they were over 30 years old and as we had previously used Which Trusted Trader with success decided to view local firms/companies for the installation. we saw Ebor Windows had very good reviews and as they were local decided to use them. The installation began with a visit from Jo who took all the initial details and advised on styles, timing, installation etc. After agreeing to the work and signing the contract everything more or less fell into place, installation date was bang on and the vans arrived on time and the lads quickly and efficiently started the installation which was over a three day period, even planning their working times to fit in with weather forecasts. They were very clean with stacks of dust sheets their attention to detail was first class They obviously took great pride in their work and wanted the customer to be totally happy with it. Everything was cleaned and tidied up thoroughly afterwards. I would recommend Ebor Windows to anyone.

Over the last three years, Ebor Windows have replaced all of the windows in our Victorian farm house with custom units from Bereco. They are an excellent firm. They are friendly and informative; they know what they are talking about; they supply very high-quality windows; and their workmanship is first rate.

We had a bow window, two bedroom windows and a window in the garage replaced by this company. The service from the start was first class. The explanations for the product and fitting system were clear and we were given a full range of options (glass and handle types etc). The fitters were prompt and worked in a clean and careful way which included a full clear up and sweep afterwards - in fact were it not for the new windows we would not have known they had been! The price charged was competitive with no need to barter as some companies with higher prices who had also quoted seemed to do. In fact one company we had a quote from did not ring us again when they heard we had a quote from Ebor. Frankly, even if other companies had quoted less I would have been inclined to support this local, family business. We have no hesitation in recommending this company.