Ecoflame West Midlands LTD

Superb service received from Eco Flame who we called in a crisis after a gas leak was detected at our home. Phil put our minds at ease when he investigated and discovered the situation wasn't as bad as we first thought. Phil took time to explain everything, offer us options and give sound advice to provide all we needed to make an informed decision. Rather than a very expensive repair, to an existing old system, we opted for a new boiler which would futureproof us and provide peace of mind for 12 years. Phil also kept his word to return and complete a few outstanding jobs which owing to other work going on at our home had to be delayed for a few weeks. The Eco Flame guys are reliable, professional, very helpful, friendly and always on hand to answer any questions. Good to know we can count on them whether it's a straightforward query or crisis situation. We would definitely recommend Eco Flame.

Dan and the team quoted a very competitive price for boiler replacement and system change. Once booked they came on time, were professional, kept me informed, their work was to an excellent standard and they cleaned up afterwards. Took a day to take out the old system and replace with an unvented system. I highly recommend eco Flame.

Did not know who to call when my old boiler started leaking water badly. Found EcoFlame via Worcester Bosch website and noted they were a Which? Trusted Trader as well. What a good choice, Phil came out same day I phoned, assessed the problem and we agreed to have a new boiler fitted. This was done to an agreed price on an agreed day. Encountered a few problems due to previous installation but went above and beyond to solve any problems that came up. Would recommend to anyone who has a boiler problem or needs a new boiler. Highly recommended.

Phillip came to my home & drained my heating system down. He put cleaning solution in the system which greatly improved the heat being produced by the radiator. He charged a fair price for the work and was pleasant to deal with. However after the work was completed & paid for & he had left, I then went up to my bathroom to find my three new white towels ruined as he must've used them to wipe up the dirty water from when he drained the system. Had he of asked me for a rag of some sort I would have gladly found something suitable for him to use. I soaked & washed the towels but in the end I had to throw my new towels away. This was so disappointing as he had worked hard to correct my heating.

Phil and team installed a new boiler and heating system at our property earlier this year. The team were professional, courteous, and tidy. In addition, their communication was excellent, explaining all aspects of the job to us and allowing us to make informed choices throughout. We would highly recommend Eco Flame!

very efficient and professional service - would certainly use them again and recommend them to others

Phil and his colleague Dan replaced my old boiler with a new Worcester Bosch. They replaced two radiators, fitted new thermostatic valves and a wireless thermostat and provided great advice on how to resolve various issues I had previously experienced. I had great hopes when Phil turned up to provide the initial quote when he said he would and those hopes were met. All rubbish was removed the same day and everything left clean and tidy. Definitely recommend and I would definitely use again. Also a great price!

Shaun from Eco flame was highly recommended by a friend and i can see why.From quote to completion of work which was a full bathroom back to brick refit.Shaun was polite,knowledgeable,tidy,efficient and meticulous in his work.Everything was explained fully and the electricians,plasterers all arrived on time and were great.Best worker we have used and thoroughly recommended.

My parents have used this small company located locally in South Birmingham for Central Heating Boiler service for the last 4 years, their expertise is with Worcester Bosch but they cover other manufacturers also. They come highly recommended from them as finding good honest reliable clean workers is not easy. They also undertake other plumbing work, hence I made contact with them to undertake a few jobs in a flat that I had purchased late last year, Including changing the shower control unit, The kitchen taps and also correcting a leak noted under the bath to which will be completed next week. They are fully certified registered gas engineers. They are dependable, with good communication of arrival times. They are clean, cleaning up after the work, and even wearing or removing shoes on entry. Finally, the costs are fair and advice always sound, I think that if I had an emergency they would be on hand to assist even just to help out, they are that kind of people.

Efficient service/reliable/did the job. Very pleased. I had a new boiler fitted and old tanks etc removed. All work was carried out neatly Would recommend. Very neat worker. Nice guy Phil