Like most people we had a number of quotes before choosing Eco Flame. Within 5 minutes of Shaun arriving we felt confident in his knowledge, abilities and experience. He advised on what was possible whilst explaining the pros and cons of our ideas. We needed a new boiler, thermostatic valves and a radiator moving. We also wanted a complete new shower enclosure with tray involving alterations to existing pipework and required a new stopcock to be fitted. Due to the age of the house, previous work and a complicated layout this was not a straightforward job. The boiler and other heating system work was undertaken first by Phil and Dan. They again proved to be knowledgeable and thorough workers and explained what they were doing throughout the day keeping us informed and thus happy. The shower was more of a problem due to obtaining items we had requested as lockdown 3 was now in progress. Shaun kept us fully informed of the situation and put a lot of effort into sourcing what we wanted. Once the work was started, other problems came to light, due to the age of property, which Shaun always explained to us and offered solutions to suit us. At no point did we feel anything other than confident in the work that was being undertaken. We now have a beautiful shower and a warm home. We have no hesitation in recommending Eco Flame and would willingly call on their services again if needed.