Ecoflame West Midlands LTD

vented to unvented system Phil and the team were one of a number of Plumbers that came to quote. They spent 45 mins planning the work they would do ahead of their quote and the answered every question we had; even the daft ones. following their quote, they committed to start date and started promptly. during the 2 days they explained everything they had found, what they were doing to remediate the issue and irrespective of the considerable challenges they faced still delivered to budget. Phil then stayed late so that he could walk me through the project when I retuned from work in the evening... it can be challenging to find tradesmen to trust and the TV is full of programmes about what happens when you make a bad choice. probably the finest testament I can give to Phil and the team (who left not a spec of rubbish after the job was completed) is that we have had them back already to complete another large project and have asked them to quote for further work. Thanks for your hard work and patience Phil!

Eco flame replaced our warm air central heating with a radiator system. Phil listened carefully to our slightly non standard requirements and then gave us excellent advice. We were given a detailed quote with everything itemised. The job was started and finished on time and to quote. The guys were friendly and most helpful. They paid particular attention to making sure the radiators were exactly where we wanted them. The whole installation was very neat and proffesional, they made a point of clearing up any mess as they went. As they are accredited installers we benefit from an extended warranty from the boiler manufacturer. We did have one tiny leak and Sean came and fixed it the very next day.

Following a gas leak due to a boiler fault, I called yesterday and Phil promised to come out today as soon as he could. He arrived mid morning, identified the problems and got my boiler up and running again - all at a reasonable cost. Since this all happened in the middle of the "big freeze", you can imagine my relief and gratitude at having found such superb service. I certainly recommend him and have every intention of using Eco Flame in the future.