Eco Home UK

Deal with Eco Home was a breath of fresh air! From survey to installation was less than 2 weeks, both the surveyor and contractor were very professional and friendly and I couldn’t be happier with their service. Also got a follow up call and received all the documentation (certificate, warranty, etc.) so I can prove the value added to the property if required. Definitely will recommend.

Work carried out by a great pair of lads, very friendly, did what I asked, very fast, very tidy afterwards.

I was on holiday when John and Nick came around to do the insulation but my girlfriend said they were really friendly and answered all her questions. Looks like they've done a good job. It's too early to comment on the product itself but we're really happy with the installers and service from the company. John and Nick came back a few days later to fit a vent when I was back from holiday, after a quick chat this ended up not being required but I really appreciated their commitment to doing a full and thorough job.

Quick and professional team. The installers, John and Nick, were quick and tidy, leaving no mess at all.

Another company left the job of applying external insulation unfinished, ghosted me and caused damage to my home. Ecohome cleared up the mess the first company had left and did excellent work. They always turned up when they said they would, communicated well and the care and precision with which they worked were very impressive. They were friendly and thoughtful about the care of my home. On top of being happy with the work, it's cheered me up!

They sent large rolls of sodden wet insulation that flooded my living room, they spent days claiming it could be installed wet, the material had black mold on it so they eventually swapped it, they failed to sufficiently book a plumber so new radiator pipework wasn't done by their plumber, I was left to find an emergency plumber and had to pay myself, they begrudgingly discounted the bill from my Eco Home bill but said they wouldn't be hanging or plumbing in my radiators as they claimed they were out of plumbing budget, they used bathroom silicone around the windows that is impossible to paint, they rushed the 2nd room to squeeze in the job into the defined dates due to loosing days from the wet material, one wall is buldging at the bottom, holes around the edges of the 2nd room, I had to point out missing insulation material where cold spots could have formed. The worst thing though is that one side of the studwork needed to fit a radiator is missing, yet Peter claims it's there despite his photo showing clearly it is not! I now have two radiators unfitted and it's getting cold! He refuses to admit what anyone with eyes can see - that there is a stud on one side and not on the other! My plumber cannot fit the radiator! You cannot fit a radiator to a 10cm void! Absolutely shocking customer service! Not one single apology from Peter! He denies he failed to sufficiently book the plumber! Denies there is missing studwork! Refuses to rectify this issue!

Eco home were excellent. They were very easy to deal with and they made organising the date and time very easy. When they turned up they asked a few basic questions, were very professional and then they got on with the job with no further interaction which is ideal for me working from home. The cavity wall was filled with no drama at all, tradesmen were knowledgeable and friendly. Couldn’t really ask for any more tbh.

Although the installation team were very pleasant and appeared to work diligently it is clear that they did not correctly apply the adhesive required to bind the beads. Since the installation bead has been appearing outside the cavity walls whenever it is windy, very often inside the kitchen. The installers did return to clear up the mess on a couple of occasions and took away with them sack loads of unbonded beads. There has been no noticeable improvement in the insulation of the property and despite numerous requests they did not show any images inside the cavities do demonstrate that any walls had been installed properly

I had considered having cavity wall insulation for many years, however my wife was so concerned about reports of damp and damage to brickwork that we had not proceeded until recently. I researched types of insulation and companies, deciding to contact Eco Home UK, partly because of them being a Which Recommended Trader. The price quoted following a survey was roughly as I expected, so we decided to proceed with the installation of bonded beads which was undertaken within a few weeks following the survey. The insulation was installed over 2 days by installers who were very professional, friendly, and considerate. Inevitably there was a fair bit of dust generated from drilling the holes, however dusty sills etc were cleaned by the installers without us having to ask. The size of the holes drilled inevitably chipped off the corners of bricks, but this was no worse than the pictures shown on the Eco Home UK website. Overall we are very pleased with the installation, and look forward to the insulation benefits in the coming winters regarding comfort and fuel saving.

Positive experience using eco home uk to remove cavity wall insulation. Friendly communication from start to finish. Surveyor was very freindly knowledgeable and helpful in discussing required work. The two man team who carried out the work turned up on time and were extremely hard working . They are both Friendly with a pleasant manner and left everything clean and tidy. Everything form first contact to finish moved quickly and smoothly. Would definitely recommend eco home uk.