Eco Home UK

We are very sorry you feel disappointed, but statements in this review are factually inaccurate its important to correct the record for other readers. We never stated the job would take “one week”. The extended duration was caused by: The customer’s mid-project decision to over-clad both left and right party walls onto two neighbours’ land (requiring two party-wall agreements that had to be arranged after work had already started) A 16-day period when the customer was abroad and explicitly stated there would be no access and repeated restricted availability before and after her holiday. The demand to insulate past the boundary line of the customers property onto both neighbours walls came after scaffolding was up. We completed this additional work for free. All snagging items were resolved. Loft insulation was deliberately pulled back to run electrics and was fully replaced and topped up free of charge. Rubbish was placed in a designated area at the rear of the small mid-terrace garden (no access) to minimise trips through the house. We hold the dated correspondence and are happy for Which? or any independent party to review it. The installation was completed to specification, independently signed off, and all guarantees and commissioning documents were provided the moment final payment cleared. We remain very proud of the finished job have had many compliments of the high standard of finish. We and have included a photo in our profile for the readers.