Eco Tiffin Limited

Robert and the team took on the final refurbishment of our listed property. They provide a high level of cheerful service and importantly know what they are doing. I would have no hesitation in recommending them to others and indeed have already done so.

I first came across Tiffin's after I had written to about 2 or 3 dozen firms to tender for a building project for my small restaurant. As soon as I looked at their reply I thought to myself "They won't get it, they've put 1695 instead of 1965" I was wrong in so many ways... Tiffin's were successful in winning that contract. Part of the reason for our decision was the courtesy, co-operation, flexibility, cleanliness and tidiness of Tiffin's staff: this meant we could continue serving our customers whilst the building work was progressing But Tiffin's really outstanding qualities did not surface until the project started going wrong. As so often happens with building works to period properties, a problem was uncovered after the work had started. In our case, a severe structural fault was uncovered that required immediate attention Tiffin's did not make a drama out of a crisis. First, they took quick, calm, expert action to make everything safe. Then, with their professionalism and centuries of experience, they had their own indemnity and were able to help us present evidence in such a specialised way that it was easy to receive full funding from our own insurers. The project was therefore completed on time and within the original budget What was even more important for us was the fact that we did not suffer any loss of sales or damage to our reputation: despite the major unplanned structural works, we could continue serving our customers throughout the project

The visit from Robert Tiffin took me on a educational journey. Various sources were previously trying to convince me to spend money on other damp related treatments which Robert confirmed was not the problem. His advice was professional, to the point and explained in a way that I could understand what the problem was and why it had been occurring. There was no limit imposed to the amount of questions I put to him and he displayed a depth of knowledge on the subject. All options were covered to ensure that I was happy with his feedback and suggestions and future ongoing support offered in order to support me getting my damp problem resolved. Thanks Jacqueline

After seeking Roberts advise first time round on our business address, we didn't hesitate going to him again when we encountered problems at home. We had a severe damp issue which has now been resolved and the ground floor fully refurbished to an excellent standard. Have recommended Robert to a friend and they too have had a great experience also. Highly recommended.

very comprehensive assessment and quotation, left no stone unturned in his review with a written and well illustrated report

We approached Robert Tiffin for technical advice on how to deal with the consequences of damage caused by water entry into our house. Robert successfully identified erroneous action taken by previous contractors and proposed specific measures to deal with the problems arising. Robert’s report was admirably clear and detailed and proved most helpful in remedying the problems we were facing. His follow-up was also systematic and relevant.