/
Endorsed by Which?
Eco Tiffin Limited
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Thermal Imaging Damp and Condition Surveys and Retrofit Building Work
Eco Tiffin guides clients through the entire process, starting from the initial survey to the completion
of retrofit or damp remediation work. Our surveyors employ thermal imaging to assess and pinpoint problematic areas, crafting a customised plan for your property.
Our team includes skilled retrofit builders prepared to execute the necessary work efficiently.
- HEAT LOSS SURVEYS EPC IMPROVEMENTS
-THERMAL IMAGING SURVEYS
- CONDENSATION CONTROL / DAMP TREATMENTS
- DRAUGHT PROOFING
- HEAT LOSS METHODS AND TECHNEQUES
- RETROFITTING EXISTING BUILDING LISTED AND OLDER
STRUCTURES
- BUILDING DEFECTS ANALYSIS SURVEYS
- RETROFITTING INSULATION
- BUILDING INSURANCE CLAIMS ADVICE
- BUILDING DEFECTS
What we do
Builders
- Extensions
- Loft conversions
- Building services
Damp proofing and timber preservation services
- Condensation and humidification control
Painters and decorators
- Interior decorating
- Painting contractors
- Exterior decorating
Renewable energy
- Home energy analysis
Ventilation installers
More Services
- thermal imaging
- energy saving
- building defects
- retro fit
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
38 reviews
Recommended
Recommended
by 97% of customers
Sort by
Quotation
Customer Service
Quality
Value
A very thorough and detailed offer to do work on my roof after a careful inspection by Mr Tiffin which was followed up by his roofing sub contractor. I decided not to proceed with any work however for personal reasons.
Customer in Hertfordshire
, work completed
Recommended
Very pleased with roofing services provided by Ecotiffin
Customer Service
Quality
Value
From first contact through to the end of the project, Ecotiffin provided a thoroughly professional service to me. Their survey report was comprehensive and laid out exactly how the job would go and costs involved. I asked to hold a retention payment at the end of the work and we also agreed a payment schedule for works done. They gave me a timescale which they adhered to, so that all work would be finished to coincide with my holiday start dates. Roofers arrived as soon as scaffolding went up, different trades arrived on schedule and did their jobs. Everyone was so professional and polite to deal with and answered any questions I had. David their supervisor visited every day to check on progress and to liaise with me so that we knew everything was done correctly. When scaffolding was taken down at the end of the job, several roof tiles were damaged on the day before I was due to go on holiday! They quickly made arrangements to repair and the work was carried out whilst we were away. They contacted me when I came back to make sure I was happy with the work done and to see if had any issues. I am very satisfied with the quality of their work and the aftermath so I would recommend Ecotiffin highly to deal with.
Customer in Hertfordshire
, work completed
Recommended
Fantastic Company
Customer Service
Quality
Value
Extensive damp problem that was resolved efficiently and in a timely manner. From survey to finish, every single tradesman was excellent, very tidy, David on site a lot to oversee things. Costs discussed at start, absolutely no negatives at all. Would highly recommend and would never have anyone else work on our property again. This company know what they are doing and everyone that works for them is knowledgeable.
Customer in Hertfordshire
, work completed
Recommended
Sourced cause of our leak (that insurance company employees could not find) and obviously fixed/repaired the fault.
Customer Service
Quality
Value
From the very first contact with this company they were nothing short of professional. We had a damp issue emanating from our downstairs cloakroom. Our insurance company sent round a series of companies/workmen who could not find the source of the issue even though it was evident that there was an issue, even trying to blame it on our house damp course. Staff from Eco Tiffin Ltd were always confident that the problem was caused by a leaking pipe, even if it was a pin hole leak. Eventually my insurance company agreed to allow Eco Tiffin Ltd to investigate. Unsurprisingly, they not only found the source of our damp issue, but obviously also fixed the faulty pipes. I would highly recommend Eco Tiffin Ltd.
Customer in Hertfordshire
, work completed
Recommended
Review of Retrofit works by Ecotiffin
Customer Service
Quality
Value
Ecotiffin carried out installation of external wall insulation, loft insulation and boarding and roof works for us. Tamara and David managed our project and kept us up to date throughout. Our house is old (built 1890) and has a tendency to reveal previously unknown issues as any building work commences, but any problems that came up were thoroughly discussed and various solutions were offered, costed and agreed as we went along. We felt that we could openly discuss the project as it progressed, and that Tamara, David Perry and the rest of the team were happy to answer our questions, and keen to ensure that we were happy with the final result. Steve has done a fabulous job of the roof and Aaron and Adam a great job of the building work with the rest of the team. They were reliable and professional. We are happy to recommend.
Customer in Hertfordshire
, work completed
Recommended
Excellent insulation, building & roofing work
Customer Service
Quality
Value
We are delighted with the work completed by Eco-Tiffin. We wanted to upgrade the insulation in our home and to integrate this work with the installation of solar panels. We began the process with a thermal survey and a discussion of the recommendations. The discussions were not hurried or pushy and it took a few months before we agreed the scope of works. We were especially keen to find a company to oversee the integration of the various aspects of the works. Having agreed to go for the 'Tiffin duvet effect', the various teams of carpenter, electrician, plumber, brickies and roofers came and did most of the work from the outside, keeping disruption to a minimum. The teams were smartly dressed, tidy and considerate. We hoped that the house would be warmer this winter. We are delighted to say that the house is draft free, warmer and less humid. The work has all been carried out neatly and to a high standard and it all looks great inside and outside. It actually looks better than we had imagined it would. We are very happy to recommend Eco-Tiffin.
Customer in Buckinghamshire
, work completed
Recommended
Work to rectify damp problems
Customer Service
Quality
Value
Very pleased with the work carried out. We had a damp problem, Eco Tiffin investigated, provided advice and then completed work to budget and in accordance with agreed timescales. They clearly understand historic (listed) buildings and the specialist type of work needed to maintain them properly.
Customer in Buckinghamshire
, work completed
Recommended
Disappointing survey
Customer Service
Quality
Value
Engaged this company to do a survey with regards to our loft: assess the potential to convert to habitable space and insulate. The surveyor who arrived was under the impression that we were having a damp problem (no, and never even mentioned), so I ended up printing my original email request to ensure that were were on the same page. Survey seemed to go well, but when I received the report a week later I was thoroughly disappointed: apart from a few minor factual errors, the survey report itself consisted of 17 pages, 8 of which comprised the generic boilerplate "Assumptions & Conditions" that were by far the most detailed part of the report; one title page and one Declaration page (that was essentially an invitation to write a blank cheque); 2 other pages; and 6 actual survey pages, at least half of which consisted of photos. The survey text itself was in the style of a mediocre undergraduate thesis with platitudes about damp, climate, and various other things. There were also observations about the potential for development, but very few specifics, no concrete or systematic action plan or similar proposal for next steps. I contacted both the original surveyor and, 5 days later, the company's general contact to give them an opportunity to comment, but have still not heard back from either. Altogether a poor experience and not worth the £300 that was charged for it.
Customer in Hertfordshire
, work completed
Great service once again
Customer Service
Quality
Value
I have had used Tiffins for various projects and building issues over the last few years and Robert’s team always complete a project to the highest standard. Most recently have consulted Robert on a worrying issue of damp and he has provided his usual wealth of expertise to help me to resolve the problem without the need for costly repairs. Would highly recommend.
Customer in Hertfordshire
, work completed
Recommended
Insulation and maintenance works - Highly Recommended
Customer Service
Quality
Value
The team from Eco Tiffin carried out insulation work on our house plus other repairs and maintenance work. We are really pleased with the end results. We first contacted Eco Tiffin after enduring many chilly winters in our 1930’s house and finally decided it was time to do something to improve it – but we didn’t really know where to start. We booked an energy assessment survey and Robert went through the results in full detail. He recommended the priorities to fix the main issues. We also needed to deal with some other repairs and after a few more site visits and answering all our many questions we settled on a planned set of works to address the insulation and maintenance issues. The team were great to have around. The works were well-organised and progressed quickly. Aaron and David kept us updated on what they had done and what was happening next. The team kept the site tidy, cleaned up each evening and did their best to minimise the disruption while the work was ongoing. The work completed has been done to a very high standard and there is a huge improvement now in the warmth of our bathrooms and bedrooms following the insulation work. Plus the house looks much better now too. Early indications are showing a reduction in the amount of energy we are using to heat the house. It will be interesting to see the difference over time but we can tell that the house is retaining heat much better now and also we no longer get condensation in the bathroom.
Customer in Buckinghamshire
, work completed
Recommended
Business like, competent and friendly
Customer Service
Quality
Value
I had a damp problem with my kitchen wall, which affected the back door and made it difficult to open and shut except at the height of summer. I had various people look at it, without getting a solution. Mr Tiffin clearly knew his stuff and to my great relief the problem is now solved. His workmen were very competent, friendly and helpful. Apart from replastering the wall they also planed down the back door and put a flexible draught strip in it. I delayed leaving a review in case the damp problem came back in the winter, but it's still fine, despite the considerable amounts of rain we've had recently. Mr Tiffin is businesslike and competent.
Julia in North London
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Eco Tiffin redecorated the exterior of my property and damp proofed the interior. They replaced guttering. Their work was very high quality and the workmen on site were trustworthy and efficient.
Customer in Greater London
, work completed
Recommended
Resolving the endless damp kitchen saga
Customer Service
Quality
Value
For many years I have had a problem with damp in the kitchen of my Victorian terraced house. Several builders told me to leave well alone unless I wanted a lot of upheaval, but when I eventually decided to replace the old kitchen the time was right. I asked three specialist damp firms to quote. EcoTiffin was the most professional and authoritative from the start, and more importantly the only one prepared to project-manage the whole job from start to finish, so I didn't have to find individual tradesmen with all the added complications that would entail. They correctly identified the cause of the problem, suggested various ways of improving the ventilation and drainage to avoid future problems and put me in touch with a great kitchen company where I could choose exactly what I wanted at a very reasonable price. Robert and his team were a pleasure to work with -- always at the end of a phone line, efficient, considerate, tidy... all the things you hope for but don't necessarily get. To complicate matters, the March lockdown was announced just one week after the job started, but we kept in touch and, as soon as it was safe to do so, work resumed. I am thrilled with my new kitchen and am confident that I am now well and truly damp-proofed.
Lesley in Greater London
, work completed
Recommended
Excellent work, Efficient, Reliable and trust worthy.
Customer Service
Quality
Value
Eco Tiffin did some work on our house over the summer. They installed a astro turf lawn, levelling the ground first. They repaired our patio and installed new gutters, painted the exterior of house and insulated one of the exterior walls. The quality of the work was excellent and the project was completed on time. I would highly recommend Eco Tiffin
Nick in Greater London
, work completed
Recommended
Great advice
Customer Service
Quality
Value
We had general concerns about our mid-terraced Victorian home and wanted to learn more about the condition of the property and where we could improve or fix what existed. Robert came around and walked and talked us through it all and put our mind at ease noting how some things such as better ventilation could improve the quality of our home. The condition report was detailed and gave a good estimation of prices to fix or improve things. Highly recommend.
Customer in Hertfordshire
, work completed
Recommended
High quality long lasting work
Customer Service
Quality
Value
Robert carried out work at my property in 2017, the standard of the work is still good. Recently, I asked Robert to make an assessment on a potential damp issue, he was able to confirm that it was due to the occupancy usage of the property (it’s rented), as opposed to any maintenance issues with the building. Robert is very professional and very helpful.
Customer in Greater London
, work completed
Recommended
Replaced garage
Customer Service
Quality
Value
Robert and the team replaced my old garage (with an asbestos roof) with a very nice larger garage. This also entailed moving an old wooden shed and then putting it back which was done without any damage! Everything was done when they said it would be. Everyone was very friendly and helpful. I would definitely use Tiffin again.
Customer in Hertfordshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Robert Tiffin successfully diagnosed and treated the increasing damp in the cellar of our old house, something several previous firms had failed to do. He was professional and efficient and provided an excellent report. He and his builder dealt with an unexpected complication rapidly and competently. They were a pleasure to deal with and we would certainly use the firm again.
Susan P
, work completed
Recommended
Fast & efficient
Customer Service
Quality
Value
Friendly and polite service, very pleased with work.
Ruth, Hertfordshire
, work completed
Recommended
Excellent technical solutions
Customer Service
Quality
Value
Insulation of a dormer roof and silicone treatment to porous brickwork
George, Which Reviewer
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
We engaged Tiffin to renovate our living room after the ceiling partially collapsed. This involved the unenvitable task of ripping down the old lathe and plaster ceiling and replacing it. We also had the windows replaced and bay wall partially rebuilt. This was a more complex job than it sounds as the property is quite old. Tiffin handled all the aspects of the job really well, keeping us informed and sourcing high quality materials. They did a good job of organising all the various trades to do their parts in an efficient manner. We recommend them.
Matt P
, work completed
Recommended
Professional and polite service, fair and reasonable price.
Customer Service
Quality
Value
We engaged Tiffin group to complete an internal insulation project for us, along with a collection of other smaller property maintenance jobs. The “Tiffin difference” was immediately noticeable from the polite and courteous approach adopted by all members from the team. For us, that mattered a lot. We a young baby and the team were unfailingly mindful of that throughout the project which lasted several weeks. The work was carried out to a high standard. As with all major projects we did draw up a snagging list but all items were addressed to our satisfaction. What was most pleasing was that we paid the price we had been quoted. There was no “Gotcha” pricing at the end despite a couple of modifications to the original RFQ we provided. If I had any criticism to offer it would be that some things took longer to sort than we had expected but, on the list of criticisms to be levelled at a construction firm, this is one thing that I found was manageable given all the other positives. We were left with a strong sense that Robert and the team were professional and reliable in their approach. We wil be using Tiffin Group for our next project.
Craig R
, work completed
Recommended
Unhesitatingly Recommended
Customer Service
Quality
Value
The first time I used Robert Tiffin was by email for advice about the condition of a garden wall. He responded with a request for pictures from which he went on to produce a clear, helpful response suggesting the wall was sound and any work needed would be cosmetic. He made no charge for this advice. Based on this experience, I asked him to carry out repair work to the walls, roof and chimney of our property. After inspection, he advised me that the roof and chimney were sound and that pointing would resolve the problems, saving me considerable unnecessary costs. I was delighted to discover he was absolutely right in his diagnosis. On the third occasion, my daughter required a survey of mould on the interior walls of her home. Again, Robert Tiffin carried out a thorough inspection and prepared a comprehensive report. Robert Tiffin is helpful and professional. His advice is sound and he will save you money where he can. Not surprisingly, the people he employs are also hard working and professional. Schedules are maintained and when work is completed everywhere is left clean and tidy. I have no hesitation in recommending them.
John D
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent advice on cause of damp in converted block of flats and successful repairs too. Extremely knowledgeable in all aspects of causes of building failure and damage and reinstatement for insurance purposes too. Highly recommended.
Steven Lazarus
, work completed
Recommended
Excellent advice on repairing a garage wall
Customer Service
Quality
Value
Ecotiffin responded quickly to our email enquiry about a damaged garage wall. Robert examined the wall, listened to our concerns and made a thorough assessment of the problem. He reassured us about the condition of the wall and advised us against carrying out unnecessary work. Within a few days of his visit, Robert sent us a comprehensive report. He followed this up with sensible advice about steps to take should planned building work be carried out adjacent to the wall. We were very pleased with the advice he gave us.
Sarah S
, work completed
Recommended
Satisfactory result
Customer Service
Quality
Value
I have known Robert Tiffin for 40 years or so and his company has done a lot of work for me during that time. In 1984 I bought a semi-derelict listed house in Rickmansworth. It needed a complete refurbishment including a large outbreak of dry-rot and various damp and woodworm problems. Tiffins carried out all the specialist work (I did a lot of the standard stuff myself due to limited funds) and this work was carried out well and there has been no recurring problems. It is a very old building and quite delicate and so there have been other problems over the years (particularly with damp issues) and Tiffins has also remedied all these very well. In 2013 Tiffins demolished the garage and built a new, bigger building that complied with Listed issues, Conservation area and so on. The work was high quality. I also own a building in Holland Park and recently there was a very bad outbreak of dry rot. The building is approx 100 years old and the rot was quite bad covering the whole of the front wall. The ground floor is a commercial office with approx 16 people working in it. They had to be happy and I didn't want them to move out while the work was carried out. Tiffins developed a plan that involved a false (external) wall across and inside the front wall which allowed the tenant to carry on working while the work was carried out. After some issues with scheduling the work at short notice the repairs were carried out very well and my tenants didn't complain! Roberts advice on how to present the problem to my insurance company also resulted in a successful insurance claim. Robert and Tiffins people are very good a identifying the problems with buildings (often the problem with this kind of work is working out what the real problem is in the first place) and I have never known him to get it wrong. David Munns OBE
Which? Trusted Traders Consumer
, work completed
Recommended
Professional Firm with High Standards
Customer Service
Quality
Value
Ecotiffin sorted out my damp problem in an outbuilding, insulated and decorated it, turning it into a pleasant and very usable storeroom. Their knowledge and experience inspired confidence, and I felt that I was given honest advice about the most sensible way to pursue this project, without wasting money unnecessarily.
Neena Bush
, work completed
Recommended
100% perfect job, totally trustworthy and beyond helpful. Will never ask anyone else!
Customer Service
Quality
Value
They were a pleasure to have in the house. So polite and lovely. Robert was always on the end of the phone and nothing was ever a hassle or a problem. Likewise, his builder- Jerry- was so diligent and lovely to have around. They worked so hard as a team and did not leave our premises until we were 100% happy. We would recommend them without a shadow of a doubt. 100% reliable and trustworthy and a pleasure to work with fantastic results.
cpward999
, work completed
Recommended
Wish I'd contacted EcoTiffin sooner
Customer Service
Quality
Value
Having moved into a 1940's north facing bungalow a few years back, the front bedrooms located over a cellar were incredibly cold and heating bills high. Previous builders had not improved the situation, so having seen an ad in a local publication in the summer, I finally got around to contacting Robert in December 16. I wish I had done it sooner. His advice was sound and sensible and the price fair. The work carried out in Feb 17. The team he used to re-insulate the awkward shaped loft, introduce proper ventilation at eaves and roof ridge, as well as the team he used to insulate the cellar with sprayed foam, were professional, hardworking and the tidiest I have come across! Robert arranged everything and kept me in the loop throughout. Since the work was completed there has definitely been a marked improvement in temperature. I have no hesitation in recommending EcoTiffin and will definitely use them for any future building project.
Julie millward
, work completed
Recommended
A knowledgeable and capable builder
Customer Service
Quality
Value
Tiffin was hired by us because Robert Tiffin was both knowledgeable about the issues we wanted resolved and came up with good ideas to solve them. These issues included rotted timbers, a leaky flat roof, spalled brickwork and inadequate guttering on a 90 year old house. David, the man in charge on site, was excellent both in communicating with us, in the quality of his workmanship and his drive to get the job done properly. We would use them again if needed.
David Andrews
, work completed
Recommended
Superb
Customer Service
Quality
Value
Extremely professional and work carried out to the highest of standards. Robert Tiffin is extremely knowledgable and offered me excellent advice. Jerry and his colleagues who carried out the work were very hard-working and courteous. I would recommend them highly and would use them again if required.
Which? Trusted Traders Consumer
, work completed
Recommended
Builders you can trust
Customer Service
Quality
Value
Robert and the team took on the final refurbishment of our listed property. They provide a high level of cheerful service and importantly know what they are doing. I would have no hesitation in recommending them to others and indeed have already done so.
Mark Wilson
, work completed
Recommended
I thought "What fools" - but I was wrong
Customer Service
Quality
Value
I first came across Tiffin's after I had written to about 2 or 3 dozen firms to tender for a building project for my small restaurant. As soon as I looked at their reply I thought to myself "They won't get it, they've put 1695 instead of 1965" I was wrong in so many ways... Tiffin's were successful in winning that contract. Part of the reason for our decision was the courtesy, co-operation, flexibility, cleanliness and tidiness of Tiffin's staff: this meant we could continue serving our customers whilst the building work was progressing But Tiffin's really outstanding qualities did not surface until the project started going wrong. As so often happens with building works to period properties, a problem was uncovered after the work had started. In our case, a severe structural fault was uncovered that required immediate attention Tiffin's did not make a drama out of a crisis. First, they took quick, calm, expert action to make everything safe. Then, with their professionalism and centuries of experience, they had their own indemnity and were able to help us present evidence in such a specialised way that it was easy to receive full funding from our own insurers. The project was therefore completed on time and within the original budget What was even more important for us was the fact that we did not suffer any loss of sales or damage to our reputation: despite the major unplanned structural works, we could continue serving our customers throughout the project
Richard Hills
, work completed
Recommended
Visit by the Thermographer Robert Tiffin
Customer Service
Quality
Value
The visit from Robert Tiffin took me on a educational journey. Various sources were previously trying to convince me to spend money on other damp related treatments which Robert confirmed was not the problem. His advice was professional, to the point and explained in a way that I could understand what the problem was and why it had been occurring. There was no limit imposed to the amount of questions I put to him and he displayed a depth of knowledge on the subject. All options were covered to ensure that I was happy with his feedback and suggestions and future ongoing support offered in order to support me getting my damp problem resolved. Thanks Jacqueline
Jacqueline
, work completed
Recommended
2 times happy customer
Customer Service
Quality
Value
After seeking Roberts advise first time round on our business address, we didn't hesitate going to him again when we encountered problems at home. We had a severe damp issue which has now been resolved and the ground floor fully refurbished to an excellent standard. Have recommended Robert to a friend and they too have had a great experience also. Highly recommended.
Mrs Ell
, work completed
Recommended
quotation for damp proof work to lodge cottage
Customer Service
Quality
Value
very comprehensive assessment and quotation, left no stone unturned in his review with a written and well illustrated report
robert q
, work completed
Recommended
Excellent technical advice
Customer Service
Quality
Value
We approached Robert Tiffin for technical advice on how to deal with the consequences of damage caused by water entry into our house. Robert successfully identified erroneous action taken by previous contractors and proposed specific measures to deal with the problems arising. Robert’s report was admirably clear and detailed and proved most helpful in remedying the problems we were facing. His follow-up was also systematic and relevant.
Site User
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Very good job done, very helpful and fairly priced. Lounge decorated.
CMR402183839
, work completed
Recommended