Ecocute Limited

After hunting around and being let down time and again by others I found this company. They turned up when they said, they did what they said, charged less than they said, yea a little less than estimated.. completed on time, under budget. Very clean and tidy with excellent communications throughout.

I was looking to update my solar system that was installed on 8th July 2010 by a company that is no longer in business. I have received many calls from other companies, telling me I need various items due to changes in regulation. Ecocute have no sales people, or people called surveyors who are really sales people. They guided me through without trying to sell - even saying when you do not need something even if they sell it. Work was completed in under an hour and a half and arrived on the dot of the time they advised in a telephone call. It even cost less than I expected. I had my old inverter replaced and a solar boost added to my immersion heated cylinder.

Very pleased with the work done and the price, it was easy to talk on the phone no hard sell just friendly help,the system is working well and I would recommend this firm to anyone, I get the feeling any problems they would sort out

We used Ecocute to install solar panels on our roof and a battery storage system in our loft. They arrived to the minute as promised; the guys were polite, friendly, knowledgeable, explained everything they were going to do, then did it very efficiently. We're absolutely delighted with the quality of the work, the equipment and the way it's performing so far - and confident that if we do ever get any problems, they'll sort it for us. We also took advantage of one of their regular special offers and think it's amazingly good value. Can't fault anything they did for us - only thing to bear in mind is that (being a small company) they need paying on the day to help their cash-flow/keep prices down - just an observation rather than a complaint. We've already started recommending them to friends!

I can thoroughly recommend ecocute and the excellent service they provided me. They came round to my property and were exceedingly professional and carried out a very efficient job. I was notified in advance in regards to their arrival and the specifications of the job that would take place. I would also like to highly thank and recommend the engineer who carried out the work for myself personally as he really was very good, informative and extremely polite. The price for the installation was very fair and I will definitely be using them going forward if I were to need further work carryinging out. Thank you to the whole of the company for their fantastic communication, service and general customer care.

The Inverter in our Solar Panel system started to make a fast clicking sound on Monday. I contacted Ecocute late afternoon and explained the problem. An Engineer was at our property at 09.45 the next day. The system was inspected, tested and the faulty component replaced by 12.00 that day. I was really impressed by Ecocute in that they responded very quickly to my situation and had spares available to carry out the repair immediately. The paper work was emailed to me the same day along with warranties and receipts.

Very helpful, efficient, got a faulty system up and running. Can't fault the company, staff were very helpful, explained the various processes that they needed to go through in order to determine the fault, did the necessary work quickly, with a minimum of fuss. Will definitely utilise this company in the future if needed, and am considering upgrading to a system with a battery in the future. Again, have to say that the staff were excellent.

What a pleasure it was to deal with this company from start to finish, nothing was too much trouble and their level of professionalism was second to none. I was looking for a local company to reinstall four panels that we had to remove when building an extension to our bungalow. Having done some searching on the internet and reading reviews of various companies I opted to drop Ecocute an email. Within minutes Glyn came back to me with a quote & suggestions on the best position of the panels to obtain maximum efficiency and visually pleasing to the eye. I would definitely use these guys again and would recommend them to family and friends.

We have had a problem with our PV system tripping a breaker in our consumer unit for some time - several 'experts' I have spoken to tried to tell me it was our inverter at fault and we needed a new one (at great cost). It transpires that when we replaced out consumer unit 18 months ago it was incorrectly wired. Cory soon identified the problem and quickly rewired the system correctly. We are now generating electricity normally once again not missing out the hot days when the system used to trip out. I can't fault the way this job was carried out and would definitely recommend this company working in an industry where there are so many cowboys.

I called Glyn and the team with a request for help/repair of my solar panel inverter. Sadly the prognosis was not good and looked like being expensive. Just as I was about to throw in the towel and look forward to having a four figure sum reduced from my bank balance, Glyn suggested he (yes he) calls the manufacturer to check if there is an extended warranty. This was done without hesitation and clearly at Glyn's cost. This is what customer service is all about. Above and beyond the call of duty!!!! Fortunately the unit had an extended warranty so all good for me. I do not know what Ecocute Ltd work is like, as in the end I didn't need to employ them. What I can say is that if the work is half as good as the service then you will have no issues.